Customer Service Insurance

Kathy Galezniak

Email: *********@********.***

Address: *** **** ****

City: Lindenwold

State: NJ

Zip: 08021

Country: USA

Phone: 856-***-****

Skill Level: Experienced

Salary Range: $45,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kathy L. Galezniak

547 Lake Boulevard, Lindenwold, NJ 08021

Tel: 856-***-**** ********@***.***

PROFILE:

Focused and dedicated Insurance Professional, with 24 years of experience, motivated to provide superior

customer service, driven to develop strategic sales plans and assist clients in tailoring insurance programs that are suitable for their specific needs in order to grow, profit and protect their assets. Proven ability to establish and manage new business as well as retaining current renewals. Dependable team member demonstrating exceptional organization, time management and multitasking skills.

PROFESSIONAL EXPERIENCE:

EAGLE INSURANCE SERVICES AGENCY, Somerdale, NJ

October 2003 to November 2012

Commercial/Personal Lines Agent

*Serviced a $ 1 million book of commercial lines business with corresponding personal coverage.

*Manager of commercial lines department handling over 175 accounts.

*Remarket and maintain existing renewals based on client needs, goals, and resources.

*Developed a productive working relationship with Business/Contractor clients and over 20 companies.

INSERVICES, INC., Voorhees, NJ

April 1997 to January 2002

Workers Compensation Underwriter Managing General Agent for Workers Compensation Coverage.

*Growth of new business accounts and maintained renewals for over 30 agents.

*Developed and monitored intricate dividend plans best suited for clients.

*Trained new employees. Developed various form letters. *Continuing Education Classes/License.

*Worked closely with the Preventive Maintenance division and clients to secure a marginal annual loss ratio.

THE PMA GROUP, MT. LAUREL, NJ

July 1990 to June 1993

AETNA LIFE AND CASUALTY INSURANCE COMPANY,PHILADELPHIA, PA

September 1985 to July 1990

Senior Property/Casualty Lines Underwriter

*Produced and maintained an overall profitable book of business.

*Represented and worked thoroughly with Elite Agents to preserve an excellent relationship for the

benefit of both the company and their clients.

*Worked diligently with the Accounting, Claims and Loss Prevention departments to provide the resources needed to continue positive extended growth and profit for clients.

*Extensive underwriting training and passed 8 CPCU courses.

EDUCATION AND ACCOMPLISHMENTS:

CLARION STATE COLLEGE, Clarion, PA

B.S. in Business Administration/Finance May 1983

STATE OF NEW JERSEY PRODUCERS LICENSE

Continuing Education Classes Expires September 2014

STATE OF PENNSYLVANIA NON-RESIDENT

PRODUCERS LICENSE Expires September 2014

PROGRAM IN GENERAL INSURANCE May 1985

PASSED 8 CPCU COURSES Working towards CPCU designation

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