Administrative/Office (Melbourne, FL)
Brandy N. Laplante
**** ********** ***** *********, ***. 219, FL 32935
Email: ******.********@*****.***
Skills Profile
Well-rounded background in human resources, training, safety, operations and
consumer affairs.
Excellent experience developing and implementing a variety of corporate programs, including those that must comply with corporate, state, or federal agency guidelines.
Skilled in developing department budgets and creating department objectives.
Experienced in writing and delivering presentations for executive meetings.
Experience:
AAR Airlift April 21, 2006-April 26, 2012
2301 Commerce Park Drive
Palm Bay, FL 32905
Executive Assistant
Assistant to the VPs Of Maintenance, Directors and Deputy Director of Maintenance and all Maintenance Manager
Wrote New Employee Reference Guides, which helped employees better understand the company, its operations, and who to contact with questions.
Expense Reports processing
Invoicing
Accounts Payable/Receivable
Created and generated inventory and cost reports
Flight Operations data entry
Travel arrangements to include: international
Employee Timesheets
Payroll
Multi line phone reception
General office support
Basic computer installations and support
Purchase Orders
Research of aircraft records for compliance w/FAA regulations to create spreadsheets showing compliance for all components
Created Web Based Program Manuals for quick referencing.
ITAR Compliance
Security Processing
American Asset Recovery, Inc. January 10, 2005-April 20, 2006
P.O. Box 500927
Malabar, FL. 32905
Office Manager
Coordinate accounts and provide daily/monthly reports on account activities.
Multiple computer program data entry and training.
Dispatch
Scheduling
Employee control
Correspondence letters
Inventory
Multi-phone line reception
Invoices and Price Quotes
Vehicle Repossession
Vehicle reports
All aspects of general office administration
Alpha Medical Center February 2004-January 11, 2005
2105 Babcock Street
Melbourne, FL 32901 Accounts Receivable
Medical coding and billing for in office and hospital services.
Correcting and resubmitting denied medical claims
Collections to include but not limited to: outstanding accounts, bankruptcy, probate and set up of payment plans.
Insurance filing via electronic and/or by paper.
Physician insurance credentialing
Correspondence letters
Daily/monthly reports on all accounts receivable activities.
Multi phone line reception
Patient scheduling and check in/out desk
Faxing, copying, physician referrals, enrollment of new patients, chart prep, hospital census, etc.
Children's Medical Services June 2002-January 2004
1133 Seminole Drive
Rockledge, FL 32955 Secretary Specialist
Provide secretarial support for five Registered Nurses.
Responsible for all Title Twenty Insurance activity.
Sole responsibility of data entry for patient insurance coverage and eligibility into multiple computer programs. Then tracked and generated reports on insurance activities: new patient, supplemental, termination and re-determination.
Located and attached appropriate documents to be answered or approved by employer.
Created and formatted procedures to save time and company cost.
Preparation and delivery of confidential information when subpoenaed by the courts.
Helped oversee all aspects of patient care for several hundred severely ill and low income children.
Arranged travel schedules and reservations.
Maintained accurate records and produced reports to nurses to insure information was provided to achieve quality medical care.
General office administrative duties.
Education: Rockledge High School Rockledge, Florida
Diploma 1993
Computer and Office Skills:
Microsoft Office: Word, Excel, Access, Outlook, Quickbooks and Project; Internet Explorer; Windows; WinAir; CPT: ICD-9: Pharmacy Benefit Manager; MedImpact;
Multi-phone line systems; TDD; fax and copy machines. Sign Language