Engineer Maintenance

Trevor Laubmeier

Email: *********@********.***

Address: **** * ***** ***

City: San Tan Valley

State: AZ

Zip: 85143

Country: USA

Phone: 480-***-****

Skill Level: Experienced

Salary Range: $55,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Trevor Laubmeier

2942 East Denim Trail

San Tan Valley, Arizona, 85143

480-***-**** Mobile

480-***-**** Home

**********@*****.***

PROFILE

* Accomplished, seasoned professional with proven success in Operations Management under demanding real-world conditions.

* Dynamic team leader and motivator, experienced in coordinating local and offshore resources to achieve objectives within aggressive time and budget constraints.

* Experienced in all aspects of Data Center operation with strong hands-on knowledge of enterprise level networking and engineering technologies.

* Excellent communication skills, comfortably works with executives, vendors, and staff to create and enhance service processes and procedures.

TECHNICAL SKILLS

OVERVIEW: Skilled in all areas of network management and infrastructure including overall system planning, strategy, design and implementation, hardware configuration, process management and network security.

CERTIFICATIONS: CompTIA A+ce, Network+, Security+, Server+, CIW Web Foundations Associate, DoD 8570 Compliant

HARDWARE: EMC Symmetrix (VMAX), VBlock, NetApp, HP ML/DL Servers, Dell Poweredge Servers, IBM P and X model Servers, Cisco Catalyst and Nexus switches, Promina 400/800, KG194, KG-175, KIV-7, KIV-19, KG84A

PLATFORMS: Microsoft Windows 98/2000/XP/7, Windows Server 2003.

TOOLS: Information Technology Infrastructure Library (ITIL), Microsoft Excel, Word, PowerPoint, Outlook, Visio, Active Directory, Altiris, Remedy, CA Clarity, Solar Winds, SNMPc, Spectrum, FIREBERD 6000A/8000.

EXPERIENCE

WIPRO TECHNOLOGIES (formerly INFOCROSSING), Tempe, Arizona, 2011-Present

HSenior Technical Lead (Data Center / Raised Floor Management)

* Direct and coordinate documentation, maintenance, troubleshooting, upgrades and repair of servers, computer peripherals and software systems.

* Plan, schedule, and manage complex Data Center migration, coordinating with vendors and project managers to select and implement appropriate solution.

* Work with technical and legal departments to create and submit Master Service agreements with new vendors in support of large customer migrations.

* Supervise engineering and support teams, ensuring proper resource planning and serving as final point of escalation for technical support issues.

* Train and monitor subordinates in data center best practices and standards.

ITT SYSTEMS, Ramadi, Iraq, 2010-2011

Lead Technical Control Facility Technician (Network Operations Center)

* Managed the Strategic and Tactical Communications-Computer System, providing complete LAN/WAN connectivity and end-to-end telecommunications.

* Conducted signal analysis and packet captures to evaluate network capabilities and performance; identifying and correcting problems.

* Maintained control and transmission equipment including Promina consoles (400/800), ATM switches, fiber optic modems and wide band radio equipment.

INFOCROSSING, Tempe, Arizona, 2007-2010

(Bought and absorbed by WIPRO TECHNOLOGIES, January, 2011)

Lead Hardware Engineer (Data Center / Raised Floor Management) (2008-2010)

Hardware Engineer (Data Center / Process Management) (2007-2008)

* Directed technical support team, supervising day-to-day activities.

* Evaluated requirements and procedures to automate or improve current systems and review computer system capabilities, workflow, and scheduling limitations.

* Serve as the final point of escalation for technical support issues.

* Performed maintenance, troubleshooting, and repair of various server systems.

* Maintained user account information and general network security.

ABLE INFORMATION TECHNOLOGIES, Chandler, Arizona, January 2007-September 2007

Lead Infrastructure Technician

* Designed, installed, configured and maintained LAN/WAN network systems.

* Conducted analyses and testing of network systems and components to achieve peak efficiency and connectivity; documenting findings to ensure compliance with program requirements.

* Provided technical assistance and training for network systems.

* Maintained field service parts and network equipment inventories, ensuring system continuity and life expectancy.

UNITED STATES ARMY, Darmstadt, Germany, 1998-2007

Senior Network Technician

* Managed all aspects of installation, configuration, operation, and maintenance of command and control, computer, and communication systems and peripherals.

* Close interaction with customers to diagnose and resolve network systems issues with minimized downtime.

* Responsible for general network administration including maintenance of VoIP and data networks as well as network security and account maintenance.

* Established mobile systems providing reliable worldwide communications.

* Supervised, coordinated, and trained staff members regarding commercial off-the-shelf equipment for installation of network infrastructure.

EDUCATION

Bachelor Degree (Enrolled), INFORMATION TECHNOLOGY / SECURITY, 2011-2013

Western Governors University, Salt Lake City, Utah

PROFESSIONAL DEVELOPMENT AND TRAINING:

* Information Technology Infrastructure Library (ITIL) Foundations Training - April 2009

* APS - Servicing HP Proliant ML/DL Servers - March 2008.

* Supervisor Development Course - September 2005.

* Action Officer Development Course - September 2005.

* CACI Promina 400/800: Configuration, Operation & Maintenance - August 2005.

* Fiber Optic Design-Installation/Maintenance - July 2003.

* Primary Leadership (Management) Development - October - November 2002.

* Single Shelter Switch Operation & Maintenance NET - August 2000.

* TTI-100 Network Access Systems Basic Operations - August 1999.

* Electronic Switching Systems Operator/Maintainer - December 1998-May 1999.

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