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Tabitha
TorresCustomer Service Specialist
Tabitha S. Torres
Pasadena, California 91101
***********@*****.***
JOB OBJECTIVE
Seeking a full-time position where advancement opportunities exist for a dedicated and hard working employee, offering exceptional customer service, office management and interpersonal skills.
SKILLS AND ABILITIES Excellent customer service and organizational skills * Able to work as a leader and as part of a team Excellent customer service and interpersonal skills utilizing cultural and socioeconomic awareness * Effective verbal and written communication skills Exceptional computer software abilities * Dedicated to the highest quality of work Ability to create, motivate and execute * Goal-oriented, time efficient and accurate
WORK EXPERIENCE
Self Employed Los Angeles, California
Child Care Provider October 2010 to Present Responsible for providing care including planning and preparing meals. Monitored activities, both indoor and outdoor as well as field trips and other excursions. Taught and maintained hygiene, grooming and dressing appropriately.
CRA/LA Los Angeles, California
File Clerk May 2010 " October 2010 Filed paperwork alphabetically and numerically. Adhered to schedules and timelines.
Self Employed Los Angeles, California
Child Care Provider May 2008 to April 2010 Responsible for providing care including planning and preparing meals. Monitored activities, both indoor and outdoor as well as field trips and other excursions. Taught and maintained hygiene, grooming and dressing appropriately.
Avon Pasadena, California
Customer Service Specialist February 2007 to May 2008 Operated a multi-line phone system, answering incoming calls with telephone etiquette. Listened attentively, directing calls and answering questions as needed.
Built Well Roofing Los Angeles, California
Receptionist October 2005 to October 2007 Performed various clerical duties including assisting workers and knowledge of computer applications. Scheduled appointments and assisted clients with questions and other information. Answered multi line phone system, directing calls and taking messages. Typed correspondence updated and made changes to database regarding client information. Filed paperwork alphabetically and numerically. Adhered to schedules and timelines
Oliver & Williams Elevators Los Angeles, California
Lead Dispatcher August 2003 to May 2005 Responsible for dispatching workers to provide service to clients. Supplied information to the public, answering any inquiries or concerns they may have, giving excellent customer service. Recorded information, maintaining files and confidentiality. Worked with personnel to arrange services and other arrangements for clients to promote a stimulating and safe environment for service providers.
EDUCATION
Los Angeles County Office of Education Los Angeles, California
Career Preparation and Employment Seminar April 2010
Harvest Christian Academy School Los Angeles, California
Diploma June 1990
References Available Upon Request
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