Greg Beal
Email: *********@********.***
Address: **** ****** *****
City: Fort Wayne
State: IN
Zip: 46807
Country: USA
Phone: 260-***-****
Skill Level: Experienced
Salary Range: $75,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
GREGORY J. BEAL
1119 Maxine Drive
Fort Wayne, Indiana 46807
Home: 260-***-****
Mobile: 260-***-**** (preferred)
e-mail: ************@*****.***
SKILLS
IT Problem Resolution
Network Routing and Administration
Windows Server Administration
Cable Plant Design & Installation
Disaster Recovery Planning
Telecom Operational Management
SQL, XML Web Page Scripting
Call Center Administration
PROFESSIONAL EXPERIENCE
COMCAST CORPORATION, Fort Wayne, IN August 2011 - Present
Senior Business Account Executive
Senior sales representative responsible for selling advanced Comcast Business Class Internet, Telephony and Video products to SMB customers in Northeast Indiana. Daily account prospecting and SalesForce account management.
* Specialist in ISDN PRI telephony service. Have met quotas with PRI sales and vendor management.
* Developed solution for City government that upgraded 13 locations to broadband services, added advanced voice functions and reduced expenses by $11,000 per year.
* Sold large construction company a 100Mbps VPN networking and ISDN PRI solution, replacing MPLS network that reduced expenses $27,000 per year.
* Quickly learned the SalesForce system at Comcast and have actually trained other reps on features and usage.
THE WBCL RADIO NETWORK (Taylor Univ. Broadcasting), Fort Wayne, IN 2001 - Aug 2011
Director of Information Services
Manage all aspects of information systems at WBCL Radio. PC support, physical network, Windows Active Directory administration, public and internal website, database applications on web site, media streaming services. Have setup both internal and external hosting services, Windows Server 2008 and internal SharePoint site to improve productivity and reduce costs.
* Implemented Microsoft Hyper-V virtual machines and reduced hardware costs.
* Developed Disaster Recovery and High-Availability systems for studio servers
* Windows Active Directory, and Exchange Server administration
* SQL Server and web site database integration using ASP and XML. JavaScript development.
* Configured Juniper Networks SSG-5 Firewall/Routers and CheckPoint Firewall-1, and SonicWall
* Implemented a SonicWall VPN at multiple sites, including Secure SonicPoint-N Wireless APs
FIRST CONSULTING GROUP, Fort Wayne, IN (HQ in Long Beach, CA) 1999-2001
Senior Consultant Telecommunications
Provided professional consulting services to healthcare organizations on management and application of telecommunications and network equipment, services, and operating procedures.
* Created complex voice, data and video network design and renegotiated carrier contracts for a 33 location integrated delivery network located in Northern Indiana, resulting in $20K reduction in telecommunications expenses.
* Audited all carrier services for world`s largest blood bank and research center recovering over $76K in billing errors and credits.
* Led user needs analysis effort, developed improvement plans, and presented strategic management recommendations for large a Michigan healthcare system.
AT&T, Fort Wayne, IN 1998-1999
Data Networking Account Executive
Responsible for sales and implementation of AT&T data networking services to medium and large business customers. Developed innovative applications of network services to enhance clients` business operations.
* Designed, sold, and implemented innovative use of shared T1 facilities and switching equipment to integrate ISDN video conferencing and frame relay data networking, saving an engineering firm approximately $6K per month over traditional approaches.
* Designed and sold voice-over-Frame Relay network to interconnect steel processing firm`s offices and reduce inter-office telecommunications costs by $2K per month.
* Designed innovative use of virtual private networking service for telemetry application.
TRIPLE CROWN SERVICES, Fort Wayne, IN 1996-1998
Telecommunications Manager
I managed all aspects of telecommunications for $400MM transportation firm, with a $1.2MM annual telecom budget. Regularly maintained and configured Nortel ACD and CCR call routing to support dynamic changes in AT&T toll free services and meet company business requirements. Maintained Nortel PBX, ACD, provided technical support to 40-person call center, frame relay network with Cisco routers, and cellular services. Also responsible for voice and LAN cabling.
* Audited and redesigned voice and data network usage, reducing monthly expenses by $8K.
* Developed strategic plan to implement new contact center technology and offer third party call center services as a profit center.
* Conducted user requirements and systems design for mobile satellite communications system.
ITT TECHNICAL INSTITUTE, Fort Wayne, IN 2011
Adjunct Faculty Member
As part-time adjunct, I taught the senior capstone course on Information Systems Security and the first year Introduction to Microsoft Operating Systems course. The Security course focused on a large project bidding on a State Agency Information Security Systems Plan. Received praise from students and administrator for teaching effectiveness.
TAYLOR UNIVERSITY FORT WAYNE, Fort Wayne, IN 2004
Adjunct Faculty Member
As part-time adjunct, I taught sections of the COS104 -Computing and Information Concepts- course to mostly freshman students. I developed course syllabus, labs, lectures and Blackboard interactions. Enjoyed several positive reviews from students.
INDIANA INSTITUTE OF TECHNOLOGY Fort Wayne, IN 2002 - 2003
Adjunct Faculty Member
I taught evening courses in the Information Systems Program of the Extended Studies Division aimed and working adult students. Have taught MIS2700 -Webmastering- course, CIS1100 -Introduction to Computer Systems-, and BIS350 -E-Commerce Systems-.
EDUCATION
M.S., Information and Communication Sciences (1999), Center for Information and Communication Sciences, Ball State University, Muncie, IN, 3.8/4.0 G.P.A.
B.A., College of Arts & Sciences (1983), Major in Forensic Studies, Indiana University, Bloomington, IN