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Sales Customer Service

Location:
India
Posted:
February 17, 2013

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Curriculum Vitae

Suhail Karbari

[Executive Summary : 4 years experience in IT and Technical Sales. I have done MBA in IT, Microsoft Business Solution Specialist - Dynamic CRM, and Cisco Network Associate Certification with several related trainings from Microsoft and Oracle. Huge vertical experience of Saudi Arabian market, with reputed firms]

[MBA with 4 Years Experience]

Curriculum VitaeSuhail Mohammed Shafi

Application for the post of Product / Business Development Manager – Cloud Computing

Executive Summary

Possessing a wealth of sales and IT management experience and a proven ability of successful sales and business development of Cloud Computing Technology. Accomplished in training and motivating other professionals to provide a high level of customer service. Believing that good team leadership and a hands-on approach to management brings increased standards and profits. Experienced professional with record of outstanding result in highly competitive market. Consistently develop new business and expand established accounts through customer-driven, solution-oriented focus and a total commitment to building long term partnerships. Especially adept at explaining complex technical solutions to non technical people.

Areas of Expertise

• IT Consultation

• Cloud Computing

• Hosted & Managed Services

• Microsoft Dynamic CRM

• Microsoft Dynamic GP

• Siebel CRM

• Business development

• Team building - leadership

• Sales & Marketing Mgmt

• General Management

• Key Account Management

• Customer services

EDUCATIONAL QUALIFICATION:-

Institution: National Institute of Management

Location: Mumbai, India

Major: Master in Business Administration (Information Technology)

Institution: National Institute of Management

Location: Mumbai, India

Major: Diploma in Business Management (Network Management)

SALES TRAINING & CERTIFICATION:-

Microsoft Certified Business Solution Specialist – Microsoft Dynamic CRM 4.0

Microsoft Sales Specialist – Cloud Computing

Microsoft Sales Specialist – ERP

VMware Sales Professional –Virtualization

Microsoft Sales Training – Infrastructure Dynamics CRM 4.0 Hosted ApplicationsTECHNICAL QUALIFICATION:-

Cisco Certified Network Associate (CCNA)

Oracle certified professional Training (Oracle 9i)

WORK EXPERIENCE: - Saudi Arabia

ORGANIZATION: - EXA Information Technologies.

DESIGNATION: - Product & Partner Development Manager – Cloud Computing

Duration:- 01 April 2009 - Till Date

JOB RESPONSIBILITIES: - Develop Business by making different kind of alliance’s and business partnership like Reseller - Solution Specific Alliance, Technology Partner. Develop Product and Partnership Development Program Plan.Work on Microsoft based Technologies like Microsoft Dynamic CRM, Exchange Office Communicator, SharePoint and Project Server, S + S model.Work on hosted environment to monitor user provisioning and monitoringPerform client presentations articulating the value proposition of product, solution, and service offerings. Develop marketing plan and different strategies to acquire a large and various vertical market of Saudi Arabia.Design and develop corporate level strategy to develop organization structure and behavior.Responsible for meeting sales goals and overall quality of serviceConduct sales and marketing calls to book meetings with potential clients.Manage product sales growth, individual sales effectiveness and account base by reviewing sales activity schedule.Identified target companies and key decision makers.Pursued long-term account strategy that maximized profits and assisted in cultivating long-term relationships with the appropriate decision makers.

ORGANIZATION: - Al Sayed Sons Co.

DESIGNATION: - ERP Functional Consultant

Duration:- 10 April 2008 – 30 April 2009

JOB RESPONSIBILITIES: -

Organizing ERP solution for company i.e. MS Dymanic GP 10.0

Implementation of ERP and different modules of it like Finance Management,

Supply Chain Management,Assets Manegement,Key Process Indicator (KPI).

ERP Administration,Data Backup,User Creation.

Scheduling training for end user on the ERP Solution.

Project handling of total Implementation,Training, End User Support for the company.

Network solution i.e. IP VPN and implementation of it for ERP support.

Designing Security solution for ERP includes Firewall, User Access, Corporate Antivirus Solution.

Designing Backup Solution for ERP includes HP Tape library, Data Protector.

Designing Backup and tuning strategies.

Reporting on ERP and system performance to Executive Director

Systematic Documentation for ERP and user support, Different strategies for ERP Performance and enhancements.

ORGANIZATION: - Natcom Ltd.

DESIGNATION: - IT Sales & Support Engineer

Duration:- 1 Feb 2006 - 25 Nov 2007

KEY RESPONSIBILITIES & ACHIEVEMENTS: - v Analyzing IT needs (GAP),and proposing solution according to it.v Proposal creation according to customer’s RFP,RFD,RFI.v Achieve the sales quota assigned by companyv Selling branded product system like HP,Cisco,Oracle solution’s.v Develop a strong professional relationship with key customer’s v Coordinate to develop and implement market segmentation and planning for business.v Create Presentation for ERP software’s on customers request.v Creating business plan for business development in coordination of concerned departments.

v Providing customer service and support to key customers.v Weekly report and feedback to Regional Sales Manager and quarterly performance evoluvation

TECHNOLOGY

Technology

Level

Years of Experience

Last Used

Cloud Computing

Expert

More than 2 years

1 month or less

Hosted & Managed Services

Expert

More than 2 years

1 month or less



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