Project Manager Quality Assurance

Sean Matthew Murphy

Website: http://seanmatthewmurphy.com Email: ****@*****************.***

QUALIFICATIONS SUMMARY:

Ability to work independently and exhibit initiative

Capable of grasping new skills and concepts quickly

Outstanding verbal and written communication skills

Demonstrated expertise in relationship building and management

Accustomed to the value and application of organization skills and attention to detail

Ability to handle multiple tasks with shifting priorities and function in a fast-paced environment

Strong troubleshooting and analytical skills accompanying creative thinking to resolve complex issues

TECHNICAL SUMMARY:

Database: MySQL, Oracle and SQL Server

Programming: Base SAS, C#, Java, SQL, UML and Visual Basic.NET

Software: Creative Suite, Eclipse, Expression Studio, TestComplete and Visual Studio

Web Development: ADO.NET, ASP.NET, CSS, ColdFusion, HTML, JavaScript and XML

PROFESSIONAL EXPERIENCE:

Workers Compensation Rating and Inspection Bureau, Boston, MA

Project Manager - May 11 - Present

Oversees the planning and implementation of multiple IT projects; organizes and guides project operations

through the use of methodologies accepted by the industry

Partners with project sponsor to define project objectives, scope and schedule; establish es project plan and

leads and directs project teams to meet project objectives

Oversees the evaluation of business and system requirements and project related research on business and

technical trends and dependencies

Identifies and negotiates schedules, milestones and resources required to meet project objectives and

success criteria; allocates staff resources to meet changing organizational needs

Oversees the development, implementation and execution of project plans; proactively manages changes in

project scope, identifies risks and devises contingency plans

Manages application software development and support for portfolio of applications ensuring system,

technical and product architectures are aligned with business objectives; ensures portfo lio of applications

are enhanced and maintained to meet business functional need and vendor product maintenance remains

current

Works with business units and technical staff to ensure technical problems are resolved in a timely manner,

application enhancements are completed and process and technical improvements are identified and

implemented to improve overall operational efficiency

Initiates and fosters partnerships with business units, vendors and executives, develops relationships that

support increasing efficiency and effectiveness, and balances individual business unit needs with

organizational strategies and priorities

Performs or directs research on industry trends, business and IT products, and analyzes trends and makes

strategic and tactical recommendations

Participates in hiring and manages daily activities of individual contributors; coaches and counsels team

members; responsible for staff development, including skills forecasting, training and succession planning

Defines individual performance objectives and development plans and ensures alignment with

organizational objectives; appraises and evaluates team and individual performance and makes

compensation recommendations

Initiates process and organizational improvement activitie s which enhance overall effectiveness; seeks

ways to improve human resource and other management processes

Functions independently with limited supervision from VP & CIO

Sean Matthew Murphy

Website: http://seanmatthewmurphy.com Email: ****@*****************.***

Workers Compensation Rating and Inspection Bureau, Boston, MA

Business Analyst/Quality Assurance - July 08 May 11

Perform process analysis of business client activities to determine alternative business solutions or process

improvement opportunities; Develop, evaluate and maintain comprehensive documentation of complex

business requirements

Present complex ideas, issues and designs to varied audiences using Use Cases and UML Diagrams;

Consult with Project Manager and Developers on complex business issues and design considerations and

build prototypes to demonstrate complicated functionality

Develop business client testing strategies, test plans and test cases; Execute test cases and scripts, monitor

testing efforts and develop methods and tools to track and measure results

Analyze formal test results in order to discover defects, bugs, errors, configuration issues and

interoperability flaws and communicate progress and results to Project Manager and Developers; Review

and approve new system behavior to ensure alignment with business requirements and objectives

Database Coordinator/Business Analyst - July 06 - July 08

Monitored daily operations of proprietary Oracle Database (Spectrum) in conjunction with systems staff

and Developers and provided warnings and escalated issues as appropriate ; Performed database queries and

generated ad-hoc reports for data tracking purposes

Created and implemented business operation standards and procedures and established quality assurance

measures and testing standards for new applications, products and enhancements to existing applications

throughout their development and product lifecycles; Followed established procedures and made

recommendations for process improvements, such as automation

Bureau representative on the Spectrum Maintenance and Support and Technical Advisory Teams which

participated in all phases of the Software Development Lifecycle (SDLC) of the system using Rational

Unified Process (RUP)

Communicated project objectives, scope and direction to project team; Educated employees on business

vision, plan and the impact of change

Contributing member of the Compe nsation Data Exchange (CDX) Technical Advisory Committee, to

include participation in the Escalation Procedures, Disaster Recovery and Security subgroups

Financial Data Services Coordinator - March 04 - July 06

Coordinated the timely collection of financial aggregate workers compensation insurance data

Developed programs using SAS and MS Access to review financial aggregate data for reaso nableness and

accuracy

Assured data integrity in numerous MS Access databases containing financial aggregate data

Corresponded with financial data reporters to resolve all financial aggregate data issues

EDUCATION:

North Carolina State University College of Engineering, Raleigh, NC

Computer Programming Certificate

Suffolk University Sawyer Business School, Boston, MA

Bachelor of Science in Business Administration - Information Systems summa cum laude

Beta Gamma Sigma - International Honor Society

Dean s List All Semesters

GPA: 3.84/4.0

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