Project Manager Information Technology

NUKET KARAGULLE **** East First St., #*A

(***)

***-****

*********@*******.*** Long Beach,

CA 90802

PROFESSIONAL

SUMMARY:

Results-oriented

professional with certification in project management and over 12 years of development and delivery of information technology and

accounting business systems. Business process improvement, project

management, leadership, system analyst and university instructor experience

includes producing desired results for the business, analyzing a problem

in depth and propose solution and/or alternative approaches to choose for

solution. A

self-motivated and creative problem solver with a proven ability to lead and to

communicate with diverse teams through excellent organization and interpersonal

skills. Areas of expertise include:

Application

Software Development

Web Site

Development

Web Portals,

Internet, Intranet, E-business

Audit

Verification and Fraud Solutions in Accounting

Business Process

Improvement

Implementation

of Continuous Improvement Methodology

International

Vendor and Client Relationship and Contract Development

Education and

Training Development

EXPERIENCE:

Chief Auditor - Business

Process Improvement Accounting & Operations 2003 PresentAll Continents

Travel, Inc., Los Angeles, CA (Airline

Consolidator, Travel Wholesaler)

Perform audit verification to uncover fraud and mismanaged financial

activities, resulting in a cost saving of 30% - 50%.

Develop and implement solutions for new business processes, procedures,

templates, user guides, paperless environment, faster access to information, communication

and computerized systems, increasing personnel efficiency and resulting in a

time saving of 60% for business process.

Negotiate contracts with international vendors, resulting in a cost

saving of 30% - 50%.

Develop and implement new communication strategy with the major vendors

resulting in 95% reduction in complaints about refund processing.

Define and analyze requirements for customized accounting software

development and implementation project and track the project phases.

Manage accounting activities, prepare and evaluate periodic financial

analyses for tour department.

In charge of account payables (vendor bills, subagency commissions,

merchant transactions, collection of recall commissions), controlling contract

implementations for refunds, chargeback, client dispute cases and

reconciliation.

Train personnel in information technology matters, accounting

activities, policy and procedures.

Develop and maintain employee newsletter corner and library.

Project Manager / Information Technology - Business

Development 2001 2004Law Offices of

James D. Lawson, Carson, CA (Legal)

Managed internal and external multifunctional project teams

in the development of computerized systems to replace with manual

processes. These systems included mass

emailing, database management, web site, legal-based software and client

tracking system. Result: Saving 30% of

time and expense.

Worked closely with the CEO to analyze and to implement

alternative technical solutions to address and to solve business problems. Developed innovative technology solutions to

meet strategic and short-term business needs and transformed them into

technical designs.

Researched and implemented business development,

marketing and creative activities.

Interfaced with clients to define requirements and

counseled them.

Project Manager 2001Fisix, Inc.,

Irvine, CA (Software, Web Site,

Intranet, Internet Solution Provider)

Effectively managed application software projects, which

met client expectations and project goals within schedule and budget. Projects included Intranet, Message Board,

Calendar, News, and Time Tracking System.

Defined and refined functional specifications and

prioritized projects. Defined project

scope, tasks, dependencies, deliverables and milestones. Scheduled, modified and tracked project plans

and timelines.

Led cross-functional project teams up to 15 people. Trained and mentored team.

Participated in QA testing team to shorten the process

time.

Advised higher management about needs and solutions for the

projects.

Project Manager - Business

System Analyst 2000WebVision, Inc.,

Torrance, CA (E-Business, E-Commerce, Web Site Solution

Provider)

Involved in all areas of system analysis

and project management from concept to completion for e-business, e-commerce,

Web Site, Portals, application software development, implementation and

customization projects. Clients

included Toshiba America Business Systems, Galaxybid, Amergent (Link List), and

eAmigo. Internal projects included

project tracking system, requirements analysis, trouble ticket and work-order

systems.

Analyzed / defined business requirements with clients,

proposed solutions and planned development efforts. Translated requirements into technical

concepts and UML diagrams. Estimated

task/time durations and resource allocations.

Defined hardware needs, software analysis and third-party integration

needs.

Got projects back on track.

Saved 25% of time for clients, sales and technical personnel by

developing methods and tools, implementing standards and guidelines, enhancing

existing procedures and policies to improve quality service quicker and at

lower cost to the corporation.

Successfully interfaced with and exceeded expectations

of clients, higher management, sales and technical personnel. Diagnosed and discussed problems with project

stakeholders and recommended innovations.

Recommended alternative solutions to Chief Operational

Officer and Director of Professional Services for business process and

communication problems. Recognized by

senior management as a key contributor to improved team communication.

Project Manager - Web Site

Manager 1998 2000

EmergingEquities.com (W3OTC,

Inc), Newport Beach, CA (Financial

Publishing)

Successfully

launched and managed the company Web Site, networking system, Internet and

Intranet projects. Involved in full life

cycle of projects.

Directed Web

Site applications, content and usage

evaluation efforts. Result: Made information technology more

effective for the company s business.

Effectively

led project teams. Hired, trained and mentored them.

Interacted with

editorial, financial, marketing, sales departments and external project team

members.

Streamlined

processes and recommended alternative solutions to Chief Executive Officer for

Web Site, Internet, Intranet and web based applications. Created instructional

design for web based training and enhanced the e-commerce marketing plan. Designed an e-commerce module.

Advised Chief

Executive Officer about information technology and public affairs strategies

for the company s activities and image.

Business Development -

Office Management 1997

News Enterprise, Los

Alamitos, CA (Printing and Publishing)

Improved and managed customer database

system. Developed customer

relations. Performed accounting, office

management functions, public relations/public affairs with business and civic

contacts.

Director of Computer Labs

Project Leader Instructor 1986

1997

Anadolu University,

Communication Sciences Faculty, Eskisehir, Turkey (Higher Education)

Established and

directed eight computer labs at the university.

Managed / led

various projects including: the University and Communication Science Faculty

Web Sites, student and personnel record systems, training / education

development, new curriculum and courseware

development, web-based training, computer-based training and distance learning.

Pioneered and

implemented dynamic continuous improvement methodolgy in higher education

system. Resulted in increased customer

satisfaction and decreased cost.

Led nation-wide,

computer-based training project. Trained

teachers, wrote user manuals for courseware.

Result: Finished the project to install complete system in 90% of high

schools within two years.

Hired, trained

and led academic personnel and staff.

Provided counsel

and support to Vice-President and Dean on implementation of strategic plans for

information technology, educational technology, public affairs, academic

activities and image.

Taught various

information technology, computer applications, Web Site, and

Internet-based courses for a wide range of

people at the university and external institutes.

Acted as a

liaison between the university and the industry (vendors) to solve

computer-based business problems.

EDUCATION:

Studied on Master of Business Administration (MBA) - Management and Organization. University of Anadolu,

Eskisehir, Turkey. After completing courses, wrote thesis on Total Quality

Management.

Master of Science (MS)

in Physics Engineering, University of Ankara, Ankara, Turkey.

Bachelor of Science (BS)

in Physics Engineering, University of Ankara, Ankara, Turkey.

Project Management

Certificate, University of California, Irvine, California, U.S.A.

TECHNICAL

SKILLS:

Software Applications: MS Office 2007, MS Project, MS Visio, Dream

Weaver, NetObjects Fusion, Quick Books Pro, Virtual Merchant & Global

Payment, EILA, Esq,Ventura Desktop Publishing, Linkway Authoring System,

AGRESSO, TRAMS Back Office, SABRE, AMADEUS.

Operating Systems: WINDOWS XP & 7, WINDOWS NT.

Languages: JavaScript, Java Applets, CGI, Perl, C++, Cold

Fusion, Visual Basic, Basic, Fortran, Cobol.

Certifications: UNIX System and Networking, MS

Office, HTML, Visual Basic.

Familiarity

with DHTML, JHTML, SQL, Content Management Application Software, Java Beans.

AWARDS:

HONORABLE

MENTION, Article Contest titled Benefits

of Total Quality in Education .

Co-organizedby Association

of Turkish Industrialists and Businessmen, Newspaper -Yeni Yuzyil and

Association of Quality in Istanbul -Turkey.

PROFESSIONAL ASSOCIATIONS:

PMI - Project Management Institute.

Orange County Chapter Membership Committee, 2003 and Program Committee

Special Events Chairperson, 2004.

Awarded as Volunteer of May 2004.

AITP - Association of Information Technology Professionals. Los Angeles Chapter Board of Directors, 2004.

AWT - Association for Women In Technology. Mentoring Program, 2003.

AIP - Association for Internet Professionals. Orange County Chapter Board of Directors,

2003.

LES - Licensing Executive Society Los Angeles Chapter, Assistant to

President, 2002.

PUBLICATIONS:

Published papers and award

winning articles in the areas of Information Technology, Total Quality

Management, Computer-Based Training.

Gave presentations in national and international conferences.

Publications

are numerous and available upon request.

Contact this candidate