Quality Assurance Manager

Rebeccah Mullen

*******@****.** 604-***-****

CAREER OBJECTIVE: Multimedia Developer with creative development company.

PROFILE: Intermediate Multimedia Developer over 10 years experience delivering inspired content

and promotional materials along multidisciplinary paths. Excellent client relationship developer with a

proven ability to direct, motivate and support creative teammates with a positive, collaborative and

inclusive aptitude make me a versatile addition to your team.

CAREER HIGHLIGHTS:

Demonstrated ability in brand building for a wide range of clients; non profit

organizations, entertainment industry properties, real estate, software and hardware

developers, and health care organizations; used appropriate selection from a wide range

of mediums to communicate the desired message with novel and entertaining content

Media Savvy; authored media awareness campaigns resulting in Bento Box s 2001 Georgia

Straight s Best of Vancouver issue Best Web Design Company, and profiles on Adobe.com

& Azure Design and Architecture Magazine

Dedicated researcher; creates value for clients; transformed under utilized assets,

resources and conceptual points of view to produce additional business and resulted in

increased client satisfaction

Excellent listener and collaborator; with a knack for directing projects that played to

teammates strengths, merged concepts and strategies into coherent production plans, and

met the goals and exceeded the expectations of the client

Versatile Skill Set; strong creative writing skills matched with technical knowledge

provided an excellent bridge between clients, company and teammates

Proven ability to generate support materials and content to achieve best results,

working in interdisciplinary environments

TECHNICAL SKILLS

Photoshop Microsoft Office 2007 Video Editing

Illustrator Mac & PC platforms Document Editing

In Design Navigation Design

Premiere Proposals Content Coordination

Dreamweaver Creative Writing Encoding & Digital Streams

Fireworks Marketing Strategies FTP & Digital Publishing

Quark Xpress Training Materials Webmaster

Acrobat Storyboards Content Coordinator

PROFESSIONAL EXPERIENCE

Freelance Graphic Design & Illustration; Display Signage 2002 Present

Self directed small business solutions provider for long term clients; hired, directed and

collaborated with various programmers and interactive developers

Created, updated or utilized collateral materials to deliver consistent print, web, corporate

identity design for a variety of small business clients, building their brand resources and

updating their marketing tool box

Rebeccah Mullen *******@****.** 604-***-****

Designed and installed vinyl display signage for retail

shop front, interiors and vehicle livery. Expertise with

SELECTED CLIENTS

Roland Camm 1 PNC 1100 desktop sign maker

Initiated and produced attention grabbing fundraising

Bionic Footwear

campaigns and related marketing materials on spec;

RowanSky

attracted new clients and generated word of mouth

YoyoMama.com

publicity, resulting in a successful product launch for

Studio G Group

entertainment website

Reunion Pictures Produced image compositing, reconstruction and

CLB Painting editing for multimedia artist collective for gallery

Pajiba.com exhibits, website promotions and brochures

SRH, novelist

Client Relations, Project Management & Creative Strategies, Marketing 2001 2002

BENTO BOX MEDIA, Vancouver, BC

Accomplishment: Managed eight new projects with existing clients, initiated nine projects

with new clients and organized two in house rebranding projects within one year

CREATIVE STRATEGY

Assessed and arranged company capabilities into billable services, created targeted

industry promotions that highlighted unique innovations implemented by company

Created a full range of sales and marketing tools including proposal templates, contracts,

production worksheets, content for print and web brochures, one sheets, seasonal e

cards, press releases, and industry specific advertising

Organized and edited pre existing information into employee biographies, company

history and case studies for inclusion into corporate websites and marketing material

Implemented big board calendars and schedules to keep staff on track resulting in all

targets and deliverables being met on time and within budget

MARKETING

Researched and created industry specific mailing lists, press releases, and launched

successful media awareness campaigns

Organized and clearly presented an array of new services through customer friendly

promotional material in a variety of mediums, displaying advanced understanding of co

location hosting, ecommerce, wireless applications, flash based interactive games, print

and website development and branding capabilities

Extensive experience in cold calling, researching and identifying new clients and markets,

resulting in attracting new business opportunities

Hosting presentations and representing the company at trade shows and industry events

Rebeccah Mullen *******@****.** 604-***-****

CLIENT RELATIONS AND PROJECT MANAGEMENT

Designed proposals including timelines,

Project Management Accomplishment:

schedules, deliverables, storyboards and

Reviewed 3 seasons worth of episodes

overall strategy

(39 shows) in one week, created 18 pages

Liaised between client and production team:

of character story arc information that

listened and acted upon all client feedback,

formed the framework of the interactive

relayed findings to team, monitored progress

features for Davinci s Inquest project.

and development to ensure customer

Consulted with show s lead writers to

decide upon which highlighted story expectations were met

elements should be included. Monitored client satisfaction and conducted

Designed storyboard for interactive quality assurance prior to presenting results

features that was implemented by

Negotiated, advised and informed clients of

photographer and flash designer.

technical approaches, services and costs to

Designed content for interactive

deliver the best solution

elements, and provided creative writing,

Researched client backgrounds, conducted

illustrations and handwriting samples used

interviews to aggregate comprehensive

directly in the interactive feature.

profiles and resources that enriched projects

Produced materials in tandem with Flash

Developer. and expanded potential sales.

SELECTED PROJECTS

Davinci s Inquest & DavincisInquest.com &

Haddock Entertainment Interactive Coroner s Office

MLHEN Network & Multilingual Health Materials

Publishing & Distribution Project

Providence Health Care

Bentall Group & Penreal Capital BroadwayTechCentre.com

David Suzuki Foundation

EnergyRevolution.net &

UN Climate Summit Report Card

Graphic Design (Print, Interactive, Web), Navigation & Menu Design (CD and DVD) 1999 2000

SUPERSONIC MEDIA PRODUCTIONS, Vancouver, BC

Created multi purpose design elements: on screen props, interactive elements for DVD

and multimedia elements for CD ROM including navigation and menu

Conceptualized and created narrative design use cases for web and audio

hardware/software product demonstrations

Planned and executed value added materials that lead to secondary projects being

initiated by different clients, resulting in acquiring new clients by word of mouth based

upon performance and deliverables

Displayed a strong understanding of production fundamentals in content management,

CD, DVD, digital, print and video production processes

SELECTED PROJECTS

Universal Music BlueMatter Promotional CD Rom

Korg Products OASYS PCI Promotional CD Rom

Aftermath Media The WATCHER Interactive DVD Movie

Rebeccah Mullen *******@****.** 604-***-****

Content Coordinator, Content Manager, Webmaster, Events Coordinator 1997 1999

BLUE ZONE ENTERTAINMENT, Vancouver, BC

Webmaster, content production manager, creative writer for three entertainment

properties

Managed schedule uploads, video clip uploads, contests and daily updates for

broadcaster websites

Encoded video clips, uploaded, and managed video streams and automated schedules for

Blue Zone s figurehead website, with a viewership cresting at 12 million surfers

Created video webcasts, filmed, edited, produced motion visuals, encoded and streamed

as proprietary content offerings

Conceived, produced and art directed promotions for Radio station websites

Hired models and photographers for product launch and promotions to meet targeted

demographics

Planned celebratory event for company and 300 guests. Hired DJs, catering, and security

teams and oversaw all temporary staff during event to ensure all service expectations

were delivered, resulting in a very successful event

Accomplishment: Managed over 3,000 raw files into workable collections for Graphics,

Macromedia Director, and programming teams in less than 31 hours for Electronic Arts Promo CD

EDUCATION, PROFESSIONAL DEVELOPMENT & AFFILIATIONS

Capilano College Graphic Design ACTRA

and Illustration (1995 1997) CWC (Canadian Women in Broadcasting)

Langara College Fine Arts Wired Woman Society

Diploma Program (1993 1995) Women In Film (BC)

REFERENCES AVAILABLE UPON REQUEST

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