Customer Service Manager
Resume:
Rebecca Lorenne Doppelt
*******@**************.***
www.rebeccalorenne.com
Experience
Prologue Resources & Recruiting Manager 3/12 - Present
Produce day to day workflow of all designers and animators
_ Negotiate rates and booking details for all freelance talent including salaries, visa acquirements, travel and lodging
Act as HR to all freelancers
Provide help to the Head of Production
Scout for new design and animation talent
Govern the schedule for all Creatives and Producers both short and longterm
Imaginary Forces - Resource Manager 3/09 3/12
Recruit design and animation talent, negotiate rates and booking details, act as HR to all freelance employees
Enlist freelance Producers, Coordinators, and other Production personnel for various projects
Schedule/manage internal resources including editors, VFX supervisors, art directors and equipment
Liaise with producers and team members to ensure all projects deliver on time and within budget
Create PO s, coordinate reel materials for freelancers, liaise with Accounting
Guest lecture at Otis School of Art and Design and Savannah College of Art and Design regarding the design and animation
industry
Paramount Pictures - Sales/Administration Coordinator 10/08- 3/09
Synergize communications between WWTV Legal, Home Entertainment, Operations and International clients to bring
contracts to completion
Coordinate with the Paramount Marketing Group to fulfill the clients contractual requirements
Update various spreadsheets and databases as well as testing new systems
Customer Service
Paramount Pictures - Operations Coordinator 09/07-10/2008
Service International clients with feature film titles
Generate PO s, Access Letters, and Duplication Authorizations
Manage the ordering and shipping of various film and tape formats
Coordinate with Paramount Mastering Group, Archives, and vendors such as Technicolor and ADS
The Filmworkers Club - Scheduler/Producer 08/06-8/07
Produce commercials through their finishing process from offline edit, to Telecine, graphics, online and mastering
Organize communications between the clients and the artists
Bid jobs
Accessing and updating 4D database program
QC final deliveries
Software
Microsoft Word, Excel, Outlook Workamajig and Shotgun
Oracle programs such as SMACS, TSA and Discover Citrix applications such as Pras, DMS, TFS, AvailG
Adobe Photoshop, Illustrator (basic knowledge) Premiere, Avid Adrenaline & Meridian, Final Cut Pro
4D Load and operate CV-Reality
Nero and Zulu DVD Duplication Software Xytech
Education
Columbia College Chicago, IL Bachelor of Arts in Film/Video, 07/01-06/05
Additional References Available Upon Request
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