Management Project Manager
Resume:
desmond robinson
Email: abqoks@r.postjobfree.com
Address: ** ******** **** *****
City: Conroe
State: TX
Zip: 77384
Country: USA
Phone: 936-***-****
Skill Level: Management
Salary Range: $80,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Desmond E. Robinson
Desmond E. Robinson
Houston Metro Area
936-***-**** abqoks@r.postjobfree.com linkedin.com/in/desmondrobinsonsr
MANAGER INFORMATION TECHNOLOGY
Senior Information Technology Professional adept in design, deployment, and management of global ERP platforms, IT infrastructure, centralized/distributed data centers, and communication networks. Verifiable track record in project management, IT operational management, and business/IT initiatives alignment. More than 12 years of cross-functional management experience.
Areas of Expertise
Project/Risk Management
ITIL v3 Foundation Qualified
VOIP Design/Deployment.
IT Services Delivery
Change Management
Infrastructure/Network Design
Budgeting/Cost Improvement
IT Governance
Contract and Vendor Negotiations
Strategic Planning
Process Improvement
Network/Security Management
PROFESSIONAL EXPERIENCE
Intermarine, LLC. New Orleans, LA 1994-2012
Fastest growing project cargo transporter in the world, growing $24M in 1990 to $400M in 2012.
Director, Information Technology Security, Governance and Planning (2012)
Developed IT Strategy aligned with short and long-term business needs, identified and prioritized key business projects, planned budgets and managed project portfolio. Established enterprise security and governance and oversaw vulnerability audits and assessments. Managed budget of $3M.
Creation of an annual $3M operation/capital budget including daily fiscal management and cost reduction efforts to maintain those budgets within .7% of total revenue through innovative and forward thinking low cost TOC technologies like: RDP terminal servers, Hyper-V virtualization, HP Blades, Cisco VOIP/Data solutions
Interfaced with executive sponsors tracking and reporting program status, issues and risks including budget, scope and deadline variance for consistent successful delivery of business aligned IT projects and services within budget and requirement targets from 1994-2012.
Reduced global data circuit costs by half and reduced IT enterprise complexity by consolidating 2 in-house distributed data centers to centralized hosted tier 3 co-location data center.
Established IT policy and procedure framework for the Global IT department covering Acceptable Usage, Security, Asset Management, Application, Infrastructure policies.
Director, Information Technology (2007-2012)
Led IT operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating allocation of resources. Managed budget of $3M.
Managed $3MM IT budget and directed all technology selections and purchases under established equipment acquisition policy resulting in agile asset-lite efficient IT operation routinely under 10% budget.
Directed architecture and strategy teams in development and delivery of enterprise infrastructure plans and services designed to support front and back office logistics applications which increased IT service efficiencies and supported businesss goal of delivering industry leading people centric customize services.
Project manager of cross-functional team that developed leading edge Maritime Liner Vessel ERP system that formed foundation for future business growth, mergers and acquisitions.
Increased revenue by 10-20% through development of just-in-time critical office deployment that assured business continuity during/after both hurricane Katrina/Ike.
Expanded global infrastructure to support global business expansion that achieved sustainable 60% increase in global revenue.
Designed/deployed 4 continent/7 country MPLS/Frame relay/VPN/VOIP LAN/WAN using Cisco switches/voice gateways and Riverbed WAN optimization appliance.
Managed network security risk and web application penetration testing successfully by passing third party network/environment intrusion and penetration testing 5+ years running.
Managed the design and deployment of HP Blade/Proliant server farm of more than 70 Intel-based, 4-way and 8-way physical and Hyper-V servers acting as web servers, gateways, security proxy, application and terminal servers which retired outdated technologies, increased IT Service capacity 10 folds and established industry standard high availability of 99.9 uptime.
Consolidated/enhanced analysis and reporting for 10 departments through design and deployment of LogiXML/MS SQL business intelligence web portal and enterprise data warehouse that formed basis for all strategic, tactical, and operational planning and decision making for companys strategic growth initiatives
Manager, Information Technology (1994-2007)
Ensured streamlined operations to support business objectives. Planned and designed IT-related activities and provided administrative direction and support for daily operational activities.
Managed the Implementation of IT infrastructure, including installing a global MPLS/VPN WAN, 4 50+ user office turn-ups, deployment of a Global Polycom Video Conference Network and Global Cisco Call Manager VOIP network resulting in global data exchanges, distributed business services, reduction of intercompany business travel by over 60% and increased intercompany collaboration.
Early adopter of terminal server technology first on Citrix ICA then on Microsoft RDP. Responsible for both internal and external architecture as well as external VAR management. Terminal Server formed the foundation of centralized management of distributed Infrastructure Strategy keeping IT cost, overhead and administration well below industry levels. Consistently kept IT cost under 1% of company revenue.
Designed and deployed ITIL Compliant Help Desk Services using BMC Track-IT implementing Change Management, Incident and Problem Management, Service Level Management, Purchase and Asset inventory and Knowledge Management. Solution provided central management of distributed Global IT network stretching 10 countries by small technical sounded IT professionals sized below industry overhead levels.
Provided first integrated business intelligent platform delivering comprehensive enterprise reporting and analysis for logistic business operation, financial planning/analysis and strategic KPI drivers which increased revenue from $90M to $400M.
Reduced customer quote time from hours to minutes through creation to a SharePoint intranet pricing portal.
EDUCATION
Bachelor of Science, Computer Science Tulane University School of Science and Engineering, New Orleans, LA
ITIL v3Foundation Qualified pursuing ITIL Service Lifecycle Certification 2013
Pursuing PMP Certification 2013
Logi Info BI trained (2010) and pursuing Logi Info v11 Developer Certification 2013
TECHNICAL SKILLS
Strong technology background in operations, design and support of technologies
OS Platforms Windows/Server (All Versions), Windows Terminal Sever, Citrix MetaFrame XenApp, Macintosh OS X, Cisco IOS
Programming BI LogiXML, MS SQL, MS Visual C++/VB.Net, shell scripting/utilities, MS IIS
Applications
MS Office, Projects, Visio, MS SQL Studio, MS Visual Studio, MS System Center, MS CRM, LogiXML, Exchange Server, BMC IT Management Solution Track-IT, Remote Desktop Management (Citrix, MS), Solar Winds (Applications/ Server/ Network Management), SharePoint, MS Threat Management Gateway, Mdaemon, Sage AccPac/Insight, Blackberry Enterprise Server
Networks
TCP/IP (DNS, SMTP, ICA, RDP, ssh, SIP, H.323, HTTP, X11), IPv6, Cisco VoIP, 10/100/1000 Ethernet/Fiber/ADSL, Wireless 802.11x, Frame Relay, MPLS, ATM, VPN (IPSec, L2TP, SSL), Routing Protocols (OSPF, IGRP, BGP)
Hardware
Cisco 1900/2600/2900/3600 routers, Cisco Catalyst 2900/3550/3750, Cisco ASA 5505-5520. Cisco IP Phones, HP Workstations, HP Proliant Servers (BL400c, BL600c, DL100/200/300, ML 300/500), HP Blade Enclosure 7000, HP Storage Works MSA 1000/1500, HP/Xerox LaserJet Printers, Wyse Thin Client (V30LE, X90m7, C30LE), Polycom VC HDX 6000/8000/9000
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