Manager Engineer
Resume:
George Winters
Email: *********@********.***
Address: **** ******* ***** **
City: alta loma
State: CA
Zip: 91701
Country: USA
Phone: 909-***-****
Skill Level: Management
Salary Range: $120,000
Willing to Relocate
Primary Skills/Experience:
IT Management Process Improvements Team Building Systems administration Disaster Recovery
Educational Background:
Vocational, Technology
New Horizons, 02/1997 - 01/1998
Thousand Oaks, CA
Job History / Details:
GEORGE WINTERS 8548 Quarter Horse Lane,
Alta Loma, CA 91701
Cell: 909-***-****
SENIOR IT MANAGER **********@*****.***
EXECUTIVE PROFILE
INNOVATIVE LEADER with expertise in design and support of datacenters.
EXCELS AT LEADING ORGANIZATIONS THROUGH STRATEGIC PLANNING, creative solution development, and implementation of large, complex initiatives that dramatically improve operational performance and profitability.
PROVEN ABILITY TO LEAD, MOTIVATE, AND INTEGRATE CROSS-FUNCTIONAL teams through business change and adaptation, as well as to work collaboratively with senior management and program teams on cost-justified solutions to achieve sustainable performance results.
ABILITY TO CREATE TRANSFORMATIONAL SOLUTIONS that create a high-performing workforce and accelerate strategic growth.
PROFESSIONAL EXPERIENCE
SALEM ENGINEERING GROUP INC, RANCHO CUCAMONGA, CA 2012-PRESENT
DIRECTOR OF INFORMATION TECHNOLOGY
* IT for a Western Regional Geotechnical, Environmental and Forensic Engineering Corporation.
* Met company`s growing demands by recruiting and forming a competent and responsive IT support team.
* Developed organizational processes and methodologies.
* Budget Management - annual budget forecast and continual monitoring of project expenses.
* Identifying and Managing Risk resulting in less single points of failure.
* Developing and strengthening internal and external client relationships.
* Managed service provider relationships including ensuring SLAs are met, billing, issue escalation, vendor selection, negotiation, prioritization, and ongoing coordination.
KEY CHALLENGES/SOLUTIONS
* Managed the upgrade of all corporate firewalls and switches to an enterprise solution with VPN access.
* Led the Technology relocation of the company headquarters
* Implemented and Managed a real time data replication solution within the 7 sites
* Managed and implemented an Email Migration from a hosted solution to a in house solution
* Oversaw the implementation of an enterprise backup solution
* Building relationships with key vendors to provide the best pricing - resulting in a savings of about 34%
* Identified and implemented a Change Control Process resulting in 99.99% system uptimes
* Directed the implementation of a consolidated infrastructure to reduce cost and provide enhanced SLAs.
* Manage and provide technical direction for 7 sites with a real time disaster failover.
* Managed a core system upgrade from Windows XP to Windows 7 and Windows 2003 to Windows 2008 R2 including developing contracts, managing vendors and procuring hardware resulting in on time project delivery.
WESTERN BRIDGE, CORPORATE FEDERAL CREDIT UNION, SAN DIMAS, CA 2001-2012
SR. NETWORK ADMINISTRATOR / MANAGER
* Lead Network Administrator and Manager for $32 billion Corporation with a payment processing center servicing 1000 Credit Unions.
* Managed a 24 X 7 datacenter with 500 + servers, 8 remote processing offices and a disaster recovery center.
GEORGE WINTERS, PAGE 2
* Managed service provider relationships including ensuring SLAs are met, billing, issue escalation, vendor selection, negotiation, prioritization, and ongoing coordination
* Provide yearly budget forecast, analysis and design for the IT division.
* Led implementations of software, hardware, policies and procedures to ensure a high level of security and performance, with optimal up time for the day to day operation.
* Support business units to ensure successful completion of projects and maintenance including: site relocations, disaster recovery site build and testing, enterprise switch replacements, global virus scanning and enterprise data replication
KEY CHALLENGES/SOLUTIONS
* Provided technical leadership in 6 site datacenter relocations and consolidation each resulting in a runtime cost reduction.
* Performed and managed multiple migration projects over the past 3 years to move over 250 servers to VMware. Successfully prepared plans, installed software and monitored implementation.
* Lead core system upgrade from Windows NT to Windows 2003 including developing contracts, managing vendors and procuring hardware resulting in on time project delivery.
* Designed and documented new disaster recovery plans to be compliant with government regulations.
* Reviewed and approved or denied all information technology system changes to ensure successful implementations without impact to internal departments and customers as a change control panel member.
* Increased revenue and eliminated a financial burden related to support by identifying and resolving a front facing service issue.
* Upgraded Active Directory from Windows 2003 to Windows 2008 R2 and implemented Group Polices resulting in fewer calls for the help desk support staff.
* Engineered a centralization Symantec Backup Exec system with off-site storage which reduced costs for backup hardware, software and media.
* Managed a design and implementation a 100 Tb SAN image archive system which provided an opportunity for additional revenue and more online data for customers.
* Identified and resolved security gaps within the server farm by utilizing Qualys` vulnerability assessment appliance ensuring full compliance with requirements.
* Collaborated with the development team to implement a self-service website for external customers to obtain and manage their account data.
* Appointed as the IT liaison to communicate with key departments to ensure all internal client needs were met and projects and deliverables were on schedule. Also provided technology and new product training for those departments.
EDUCATION & TRAINING
COMPUTER SCIENCE: Moorpark College
PROFESSIONAL DEVELOPMENT: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional + Internet (MCP+I), IBM XSeries and SystemX Certified.
Technical Expertise:
* Hardware - IBM (Servers and Storage Units), HP Compaq (Desktops, Laptops, Servers), Overland storage units, Nexsan storage units, Fortinet, Extreme switches, SAN, NAS.
* Software - Windows Server 2000, 2003 & 2008, Microsoft Exchange, Microsoft IIS, Microsoft SQL, DNS, WINS, DHCP, Active Directory Services, Symantec Backup Exec & System recovery, VMwears EXS, Citrix, PatchLink, McAfee Enterprise, Kaspersky, Suresync, Softek Replicator, globalscape Enterprise secure FTP (EFT Enterprise Server), Sterling Commerce Connect Direct, FIS Core systems - Image Vision, Image Depot, Evision Suite, EndPoint Exchange, Xvision, Corp Studios, CheckFree Recon.
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