Project Manager Management

Kent Carle

Email: *********@********.***

Address: **** * ******** ******

City: KansasCity

State: MO

Zip: 64154

Country: USA

Phone: 816-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kent Carle

Mobile: 816-***-**** Email: *********@******.*** or *********@********.***

Employment Objective

Skilled Professional seeking an Implementation/Training or Project Management Position

Professional Highlights and Qualifications

Professional Experience

20 Years in the software sector

12 Years in the healthcare sector

Roles Served

Enterprise Project Manager

Enterprise Implementation Consultant

Enterprise Software Trainer

Clinical/Healthcare Experience

EHR/EMR Specialties Implemented:

Thorough understanding of physician office workflows, business processes, present and future state workflow analysis

General understanding of HL7 interfaces, integrations, conversions, demographic data loads

Project Management:

PMP Certified since 2006

Solid understanding of project lifecycles from initiation to closure

Meticulous oversight in delivery of project documents, timelines, project status reports

Strong oversight on project updates, risk tracking, quality tracking, action item follow-up and overall reporting of project progress

Microsoft Office 2010 and Earlier: Project, Visio, Outlook, Word, Excel, SharePoint, Access, OneNote, PowerPoint

Skilled communicator in all organizational levels

Extremely organized, and attention to detail

Strong speaking and presentation skills

Employment History

Xerox/ACS, Mountain Lakes, NJ November 26th, 2012 to Feb. 1, 2013

Technical Solutions Center Project Manager (Short Term Contract)

Management of multiple projects from small to large-scale with significant complexity, involving system/server installation and upgrades of Allscripts/Eclipsys clinical software solutions.

Project resource allocation, monitoring and assignment of technical personnel.

Managing of projects for completion and delivery on schedule and with budget constraints, weekly status reporting/updates to all stakeholders.

Ongoing monitoring and communication of risk, change, quality tracking and monitoring.

US Consulting Services, Inc., York, ME Feb. 2012 through Aug. 2012

McKesson EHR/EMR Practice Coordinator (6 Month Contract),

Managed/coordinated the overall rollout of eight hospital owned practices, in various stages of EHR implementation, with focus on meeting Meaningful Use Stage One.

Project Management: combined master project schedule created to implement EHR rollout between eight practices within a six-month contractual period.

EHR Software Training: provided end-user training to physicians and staff via one-on-one, and classroom presentations for the following specialties: Internal Medicine, Family Practice, OB/GYN, Pediatrics, Surgery, Sleep Medicine, Neurology, Endocrinology, Radiology, Ophthalmology, Oncology

System Build/Configuration: maintenance and updating of application tables/dictionaries, clinical templates, flow charts, letters, order sets, and day-to-day configuration based on user needs.

Document Creation: wrote and delivered users guides, tip sheets, classroom handouts and curriculum for three classes related to Practice Partner: Practice Partner Basics, Meeting Meaningful Use Stage One, and Super User Training.

PatientKeeper, Waltham, MA April, 2011 to February 2012

CPOE Implementation Consultant

Implementation of CPOE Module, (hospital overlay application for hospital physicians), allowing clients increase in operational efficiency.

Active oversight in the CPOE application regarding configuration, workflow and information analysis, and deployment of CPOE overlay module.

Configuration/Build training with build team, front-end training to end-users, and project team members, leading to full knowledge transfer.

Systems planning, configuration and validation of installations.

Customer collaboration in design, build and implementation of order sets based on hospital and physician protocols and needs.

QA Testing of CPOE application overlay during initial rollout to customers.

Allscripts/Eclipsys, Chicago, IL July, 2007 to February 2011

Project Manager/Implementation Consultant

Project Manager Role

Orchestrated project introduction calls, including Kickoff, Interface/Integration, Technical/Hardware, Training Scheduling Introduction and other ancillary calls between client and Allscripts teams.

Managed multiple Allscripts Enterprise EHR 11.1.7 through 11.2 client projects, including oversight on hardware, software, interfaces, conversions and testing and validation in various environments.

Close collaboration with customer on design and implementation on project deliverables, including project plan, project schedule and customer signoff.

Managed adherence to Project Charter, Scope, Statement of Work and Strategic Implementation Plan.

Managed and monitored client expectations, reported on issues and risks, and provided internal escalation pathways with management teams.

Provided direction on daily activities and resource management when present at client sites, including the managing of technical, implementation and training teams.

Iterative updates of project changes and requests, schedule updates, time reporting, weekly status reporting, monthly executive status review meetings, and updates of other contingency project plans (Quality Plan, Risk Plan, Communication, etc.)

Scheduling of all client education classes for Allscripts Enterprise EHR training

Implementation Consultant Role

Implementation consultant for Allscripts Enterprise EHR, using 3D and READY methodologies.

Conducted presentations, demonstrations, seminars and workshops on EHR solution

Provided client training on project data load tools, spreadsheets and other configuration/build tools.

Conducted onsite Design and Build sessions that included analysis of present state workflows, leading toward future state workflows.

Consultative recommendations provided to clients regarding integration, workflows, processes and ramification on modifications.

Assisted customers with parameterization and configuration of Allscripts Enterprise EHR, including on-site and front-end systems support.

Purkinje, Creve Coeur, MO 2006 to 2007

Project Manager

Managed the overall implementation of Purkinje CareSeries, an integrated EHR/PM system.

Client current/future state workflow assessments.

Microsoft Project Plan customization, oversight, updates and control.

Customized training rollout plan customization by client and need.

Provided customer support during all phases of implementation, including close work with technical support during troubleshooting of all issues, including configuration, interface, integration and mediation/escalation.

Nuance, Melbourne, FL 2005 to 2006

Project Manager

Managed PowerScribe, Radiology Voice Dictation Software projects

Provided the overall direction, coordination, implementation, execution, control and completion of specific hospital related projects.

Client relationship management, including partner stakeholders, project teams, management, and third-party vendors.

Enforcement of project requirements based on Project Charter, Project Scope, Schedule, SOW and all project milestones.

Worked collaboratively with customer on documenting detailed solutions requirements based on refined/defined detailed SOWs related to all project deliverables.

Development of detailed project schedules leading to completion of project deliverables.

Management of internal Nuance project team, leading to execution of project according to overall project plan and schedule.

Proactively managed all customer related issues, leading toward prevention of escalation.

PMSI (Acquired by McKesson in 2005), Seattle, WA 2001 to 2005

Senior Project Manager, Software Trainer, Technical Writer

Oversaw the implementation and rollout of Practice Partner EMR/PM/CPOE software solution.

Worked in multiple roles during tenure, including Project Manager, Software Trainer, Implementation Consultant and Technical Writer.

Installed and configured PMSI software, leading to onsite installation, final configuration and training of all clinical and administrative staff.

During tenure with PMSI, worked with close to one hundred fifty customers in all parts of the US.

Education, Certifications, Memberships

B.A., Religion/Business 1986

Missouri State University, Springfield, MO

Project Management Training Institute (PMTI), Chicago, IL - PMI Certification Preparation Training: 4 day intensive training preparation for the PMP certification exam, offered by the Project Management Institute, 2006.

PMP Certification (PMI Institute) #422203 July, 2006

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