Sales Manager
Resume:
Marisa Zalmanis
Email: *********@********.***
Address: **** ****** ******
City: McLean
State: VA
Zip: 22101
Country: USA
Phone: 703-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Resume Marisa K. Zalmanis 703-***-**** *********@********.***
Marisa K. Zalmanis
*********@********.***
PROFILE
Talented strategic alliance and relationship development professional with more than 13 years of experience that includes identifying and developing new opportunities to deliver solutions to existing clients. Skilled in identifying, investigating, analyzing and negotiating new alliance partnerships. Versed in managing new client set-up from sale through implementation of initial clients. Coordinate with company and partner team members to expand existing client relationships and identify product add-on opportunities. Skilled in analyzing business needs and creating effective solutions that result in maximized efficiency and increased revenue.
Business Requirements Sales Strategy Development Client Education
Partner Support Account Support Budget Management
Vendor Relationships Alliance Partner Sales Marketing Initiatives
Contract Negotiation Event Planning Computer Programming
PROFESSIONAL EXPERIENCE
CR Software, L.L.C. Fairfax, VA 1999 2013
Provides the debt recovery industry with best-of-breed technology solutions to increase profits from collections.
Strategic Alliance Manager (2005 2013)
Manage and optimize alliance partner experience with Fortune 1000 companies. Engage company and alliance partner organization internal resources to demonstrate integrated solution advantages and ensure end-customer satisfaction. Manage vendor related projects within the CR Software development umbrella; facilitate communication between vendors and development teams. Coordinate compliance verification activities and audits. Maintain and manage fulfillment contractual agreements. Identify vendor program revenue opportunities while managing costs.
Act as Subject Matter Expert for CR Software staff regarding integrated vendor products and solutions.
Oversee integration vendor evaluation and selection process; negotiate Relationship and Service Level Agreements.
Manage new product releases and installations, which include facilitation of communication between vendors and CRS Support Staff on product training and issue resolution.
Review budget/forecast versus actual income of vendor programs; re-evaluate vendor relationships annually.
Increased annual revenue share by 10% (2011 2012).
Business Relationship Manager (2003 2013)
Manage day-to-day relationships with a client base of more than 200. Identify new business opportunities through the development and execution of creative marketing initiatives. Provide account support and establish long-term business relationships with key decision makers. Identify customers unique business requirements and determine how company products and solutions can resolve business issues. Educate clients and their customers on new product offerings.
Exceeded sales quota by 100% or more for three consecutive years.
Increased Platinum sales by 20% per annum (2003 2007).
Increased Platinum sales by 5% per annum (2008 2012).
Maintained 95% customer support approval rating.
Conference Coordinator (2003 2013)
Organized company annual user group meeting, which included budget creation and agenda development. Organize participant and exhibitor registration, prepare programs and promotional materials, and publicize events. Plan entertainment and social events. Approve supplier invoices, maintain financial records, and review final billing.
Coordinated and negotiated services, which included accommodations, transportation, facilities acquisition, catering, special needs requirements, audio-visual equipment.
Conferences successfully completed under budget.
Responsible for 10% annual increase in attendees and exhibitors.
Direct influence on closing sale pipeline accounts.
Additional CR Software Positions
Marketing Associate (2001 2003), Programmer (1999 2001)
EDUCATION
Fanshawe College London, Ontario Canada
Business Information Systems, Diploma & Post-Graduate Diploma
ADDITIONAL SKILLS
Language Skills: Fluent in Latvian and German
Technical Skills: Microsoft Products (Word, Excel, Access, PowerPoint, Visio, Publisher, Project), Goldmine, ACT!, Sugar, SalesForce, Connect Care, HTML, Jira.
Affiliations: Association of Strategic Alliance Professionals, National Association of Professional Women
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