Customer Service Supply Chain

David Copeland

Email: *********@********.***

Address: **** ******* ****** *****

City: Lexington

State: KY

Zip: 40511

Country: USA

Phone: 502-***-****

Skill Level: Management

Salary Range: $53,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

DAVID COPELAND

2405 Patchen Wilkes Drive, Lexington, KY 40509

502-***-**** *********@********.***

Manufacturing/Materials/Procurement Management

PROFILE

Long-term manufacturing, procurement and materials background.

Adept in vendor negotiation, production scheduling and shipping/receiving operations.

Knowledgeable in all facets of supply chain logistics.

Skilled in business development, customer service and employee training/development.

Notable combination of managerial and technical capacity.

Record of progression to assignments of increasing authority and responsibility.

Proven team leader, developer, mentor and role model.

A.A.S. Degree in Manufacturing Technology.

CPIM Certification in APICS and have served as Board Member and VP of Education for local chapter.

Certified in PC, IBM and Mac by Clark Material Handling Company.

PROFESSIONAL EXPERIENCE

Purchasing Manager, Thiel Audio 2011 - 2013

* Brought back into company by senior management to source product for new programs on an international basis.

* Manage procurement of current/discontinued product still under 10 year warranty.

Material Planner, Meritor, Frankfort, KY 2002 - 2011

* Recruited to direct logistical efforts involving high-dollar items.

* Supervised procurement of hubs, drum, beams and other parts for heavy vehicle axle production at multiple company locations.

Purchasing, Montaplast of North America, Frankfort, KY 2000 - 2001

* Acquired raw materials, parts, chemicals and MRO supplies.

* Performed inventory management, assessed suppliers and oversaw Minority Development Programs.

* Collected quotes, distributed purchase orders and issued monthly supplier releases.

EARLIER BACKGROUND

Shipping & Distribution for Thiel Audio managing warehousing/distribution functions, shipping arrangements and inventory.

Production Coordinator with Thiel scheduling production of stereo components, managing inventory, shipping/ distribution, inspection/disposal of rejected output as well as serving as Employee Safety & Training Administrator.

Shipping Coordinator with Thiel directing all shipping and receiving activities, transport set ups, inventory and warehouse operations.

Parts & Service Coordinator employed by Burke Handling Systems supervising Hattiesburg, MS branch office, scheduling/dispatching service calls, providing customer service, maintaining inventory and selling parts.

Salesperson at Ol` Don Jacobs Oldsmobile selling vehicles.

Associate employed by Lexmark International directing small unit assembly, Kanban and training.

DAVID COPELAND

Page Two

Upright Planning Coordinator at Clark Material Handling Company procuring uprights/attachments, negotiating with vendors, managing inventory, tracking supplier performance, gathering quotes and drafting reports. Reduced lead time from 12 to 3.5 weeks and inventory by 50% while raising on-time deliveries to 95%.

Senior Product Planner for Clark supervising truck customer service, finished goods and upright inventory. Revised data entry system to eliminate daily inventory status reports.

Scheduler & Expediter for Clark maintaining back orders, hot lists & job tracking reports, scheduling lift truck production and tracking orders.

Fabrication Stacker Operator for Clark maintaining production of welding & subwelding lines, unloading material stocks, operating automated retrieval systems and sorted components for production lines.

Material Handler for Clark maintaining production area material stocks, unloading shipments, operating forklifts, carriers and cranes and reducing down time through efficient stock supply efforts.

EDUCATION

Associate of Applied Science - Manufacturing Technology

Kentucky State University

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