Project Management
Resume:
Khan
*******@*******.***
Sonia Khan
EDUCATIONAdditional Courses,
2002
Programming in C++, Linear Algebra, Multivariable
Calculus, Differential Equations and Probability Theory
University of Arizona, Tucson, USA
Bachelor of Science in Business Administration, 1998
Specialization in Finance and Management
Information Systems
Cumulative GPA of 3.5/4.0
Elected as Business School Council
Student Representative, MIS Association
Dean's Honour List, 1997- 1998
EMPLOYMENT
EXPERIENCE
CIBC, Toronto, ON
Content Specialist, October 2003 Present
Participated in the timely delivery and support of a web enabled
Reputational and Legal Risk course to 40,000 enterprise wide employees
Participated in the successful delivery and support of a web enabled
Anti Money Laundering course to 40,000 enterprise wide employees
Created documents to scope requirements for a Learning Management
System acquisition business case
Assisted in developing performance metrics for a career management and
development program website to be able to steer the direction of the website
and measure success
Conducted financial analysis and submitted findings and recommendation
for a Learning Management System acquisition business case
Managed and hosted Learning and Development websites for various
internal clients
Analysed products to improve knowledge management and sharing
initiatives
CIBC, Toronto, ON
Project Coordinator/Analyst, Quest
Project,
April 2003- October 2003
Mapped business processes and analyzed the impact of
the new enterprise wide eLearning system on these processes. The findings were
incorporated into the Change Management Plan
Analyzed the feasibility of an eLearning application
components as applicable to internal customers. Results were used in a Business
Case to push the application to potential customers
Designed a Test Plan to validate data migration,
transformation and mapping across three businesses, leading to a successful HR
database migration from Sapien and Peoplesoft 7.5 to Peoplesoft 8.3
Designed Test Plans to verify that
eLearning Reports and Competency Management System fulfilled CIBC s contractual
requirements
Conducted research to discover Core
Competencies required of Human Resource personnel at CIBC
Assisted the Quest project Director in
prioritizing and meeting project milestones
Attended weekly meetings with Vendor and
Consulting firm to update and negotiate defects
Cofix Inc, Los Gatos, CA
Knowledge
Management Engineer,2000-2001
Led a project to test, procure and implement Reports
generation application for internal and external customers, which increased the
number of Vendors interested in partnering with Cofix
Initiated a Cofix intranet portal project and
gathered business requirements
Redesigned the sole XML schema to accommodate for
Cofix s long term technical and business strategy
Redesigned online RFQ form to better suit the needs
of customers and vendors, thus reducing vendors response time with a formal
quote
Recommended and reengineered Packaged Services
quote generation application on MS Access, thus reducing data entry time by
employees
Verizon Data Center, Tampa, FL
Technical Analyst, Premium Billing, 1999-2000
Selected for a four-month New Recruit Development
Program of GTE Telops, 1999.
Initiated and supported a project to create a
Knowledge Base and Best Practices for Mainframe Billing department, leading to
a shorter turn around time for problem resolution
Coordinated and proactively monitored Premium Billing
applications, thus meeting budgetary constraints and time to push to production
ACHIEVEMENTS/INTERESTS
CIBC Circle of Excellence, ABC Award, March 2004
CIBC Circle of Excellence, ABC Award, February 2004
CIBC Circle of Excellence, ABC Award, August 2003
Awarded GTE Award for Individual Achievement, 1999
Selected for Toastmasters oral presentation program,
1999
Winner (1998) and Runner-up (1997),
University of Arizona Intramural Tennis Tournament
Advanced Sitar player
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