Developer .Net Technical Support Software Project

Location:

Minneapolis, MN

Posted:

February 14, 2013

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Resume:

CV/Resume

Education:

Master’s Degree, Information Security and Assurance Expected 2013

Capella University, Minneapolis MN

Bachelor’s Degree, Information Systems Technology August 2010

University of Central Florida, Orlando FL

Associate in Arts Degree, Computer Science April 2005

Miami Dade College, Miami FL

Work Experience:

Web Developer, Wolters Kluwer, Tampa FL (March 2012 Present)

- Developed web applications planning and executing code in C# and VB.Net, ASP.Net MVC3, HTML, SQL, Javascript, Ajax, JQuery. Provided tier 4 support.

- Web Security Project: Reviewed application code for security flaws, addressed OWASP Top 10 vulnerabilities. Made recommendations for implementing SSDLC. Raised internal awareness for secure coding practices across multiple departments.

Development Support Specialist, Wolters Kluwer, Tampa FL (June 2011 March 2012)

- Improved Tier 3 Support Request resolution and response time by more than 50%.

- Educated Tier 1/Tier 2 teams on effective troubleshooting techniques and helped increase number of incidents resolved without escalation.

- Developed custom SQL scripts and bug fixes in C#, VB.net using MSSQL and Oracle databases interchangeably.

- Extensive use of debugging/troubleshooting tools such as Fiddler, ProcMon, Wireshark, WinDbg.

Software Developer, Mills & Murphy Software, St. Petersburg FL (September 2009 June 2011)

- Built Accounts Payable and EMR module for the M&M Hospice Management Application. Developed custom reports, UI and documentation using multi-value databases and BASIC+.

- Implemented Hospice Pharmacia s and EHO s API to exchange medical patient files and medication orders between hospice and pharmacy using ASP.net, Windows Services, XML and C#.

- Maintained company s website and coded enhancements for email notifications, customer reports using VB.net, HTML and SQL.

Web Developer, University of Central Florida, Orlando FL (June 2009 September 2009) (Part-time /Temporary Assignment)

- Built and supported small web applications for 30+ departments within the university as part of the SDES IT staff including online request system for live event bookings on campus.

Applications Analyst, Fidelity Information Services, Maitland FL (April 2007 April 2009)

- Member of the MISER Development Department for their MISER BA Product. Created financial forms used within the MBA Application using Adobe Acrobat Pro and XML, Javascript, DOM scripting.

- Developed financial transactions using different programming languages such as: ASP.net, Javascript, XML, .NET(C#, VBasic), HTML as well as their own authoring tool.

- Increased customer satisfaction as a result of on-site visits and outstanding technical support.

Technical Support Helpdesk Analyst, CHEP USA, Orlando (September 2005 April 2007)

- Provided technical support for North America, Europe, Asia-Pacific customers and employees during night shift (3 am noon) in three different languages: Italian, Spanish and English.

- 1st -2nd level troubleshooting of Windows 2000/XP, MS Office, Cisco VPN, Remote Client/Administrator, SAP/Business Warehouse, Siebel CRM, and other in-house software.

- Represented helpdesk team during internal technical meetings.

- Nominated for Circle of Excellence award in 2006

Technical Skills:

Databases: SQL 2000/2005/2008, MySQL, Oracle 9i, 10g2, 11g2, OpenInsight (Multivalue)

Development: Visual Basic, C (school-work), C++ (school-work), XML, HTML, JQUERY, CSS, JavaScript, ASP.net (C#, VB.net), Classic ASP, BASIC+, ASP.NET MVC3, JSON, AJAX, Python

Security: Penetration testing, code reviews, use of Pen Testing tools such as: Burp, SQLMap, Backtrack and SamuraiWTF (Linux VMs)

Graphic Design/ Multimedia/ Animation: Flash, Fireworks, COREL DRAW, Photoshop, Dreamweaver, Illustrator, Acrobat Pro, Lightroom.

Other Skills:

- Proficient in 3 languages: Spanish, English and Italian.

- Outstanding collaboration and communication skills with local and global teams.

- Knowledge of Six Sigma best practices for process improvement. Completed company-sponsored Green Belt training.

Projects:

Github.com/redwallaroo

DESCRIPTION: This is a basic Python proxy running on the console. Starts listener socket,receives outgoing HTTP Request, spawns a ‘client’ thread, parses through HTTP headers in order to determine destination host address, forwards HTTP Request, listens for HTTP Response, sends response back to client’s browser and ends active threads/closes unused sockets.MOTIVATION: I decided to work on this project as I plan on further expanding the functionality of this proxy to act as a security assessment tool similar to Burp or Paros proxy.CHALLENGES: Learn about Python sockets, threading. Revisit networking concepts and understanding of TCP protocol.

DESCRIPTION: This is a command utility tool similar to Grep. It allows for various search options such as: recursive directory search, synonym search, pattern file matching, etc.MOTIVATION: Much like other similar tools, the functionality of these types of programs is greatly scalable and can present interesting performance challenges. This is what made it a really good project to work on.

DESCRIPTION: A small Python program that prints possible words based on a given scrabble rack along with scores.MOTIVATION: Learn Python and dictionaries.

DESCRIPTION: A small Flash Card game written in Python.

DESCRIPTION: Implementation of the Canny edge detection operator in Python. It takes an image, applies filters, find edges, removes noise pixels.MOTIVATION: Get familiarized with various logical operations in Python.CHALLENGES: Understand Gaussian Blurs, Convolution, Filters, etc.

Intercept Security Proxy [in progress]DESCRIPTION: This project involves taking the Local Proxy program I had previously written and creating a Web Interface for it. It uses a Flask framework and HTML5, JQuery, and AJAX on the front end.MOTIVATION: Learns about Python frameworks.CHALLENGES: Synchronize interaction between the data captured by the Proxy and the instructions from the UI.

Oh Hai!

Welcome to my site. I'm a software developer currently living in Saint Petersburg, FL.

I went to school at UCF (Orlando, FL) and I'm currently pursuing a Master's Degree in Information Security and Assurance.

I mostly program in C#, ASP.net, Javascript, HTML, CSS, JQuery for work. For fun, I'm trying to learn Python and I play with Processing as well.

Feel free to read my posts and leave comments. I mostly blog school assignments (that can later serve me as a reference) and various thoughts on Software Development, Application Security, etc.

About Me Links::Github The Wallaroo Prints:: Etsy Store

Credit to external sources is given in references.

Disclaimer

The content on this site represents my personal views and opinions on various topics. This information is not endorsed or a reflection of my employer's.

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