Customer Service Sales

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Amanda

RitchieSelf- Motivated, Organized and Dedicated Individual seeking full time work

AMANDA R. RITCHIE

**** ** **** ******* * Davie, FL 33314 * 954-***-**** * *.*****@*****.***

Education

April 2009 FLORIDA ATLANTIC UNIVERSITY Boca Raton, FL

Bachelor of Arts, Criminal Justice GPA: 3.1/ 4.0 Florida Bright Futures Medallion Scholarship- funded 75% of education. Awarded numerous semesters for upholding athletic status while maintaining a GPA of 3.0 or higher. Co-captain and Captain of FAU Dance Team 2007- 2009

Experience

April '09- Present FLORIDA ATLANTIC UNIVERSITY Boca Raton, FL

Dance Team Assistant Coach

Aug. '07- Present DIVERS DIRECT Dania Beach, FL

Sales Associate Responsible for assisting customers with dive gear and other related accessories through good communication skills and knowledgeable information. Specialize in customer service involving use of cash registers, answering phones, and dealing with returns and exchanges. Experience in warehouse, restocking items, creating displays, and assembling hardware. Certified Professional Scuba and Cylinder Inspector Certified Visual Eddy Current Technician

Jan. '09- April '09 UNITED STATES POSTAL INSPECTION SERVICE Miramar, FL

Intern Assisted in cases by reviewing and copying evidence, organizing files, and creating spreadsheets. Attended and provided note taking during meetings with other agencies and AUSAs. Observed controlled deliveries, arrests, search warrants, and surveillances. Exposed to reading and interpreting bank accounts, credit reports, mortgage loan procedures and paperwork.

May '03- Feb. '09 BOSTON CULINARY GROUP (via Dolphin Stadium) Miami Gardens, FL

Money Room Supervisor Responsible for counting, collecting, and receiving large amounts of currency. Prepared daily banks for all concession and retail stands. Responsible for balancing the safe and submitting deposits to the bank at the end of each night. Experience in detecting counterfeit currency. Handled multi million dollars during Super Bowls and World Series events.

Aug. '02- Nov. '06 MIAMI BEACH POLICE DEPARTMENT Miami Beach, FL

Undercover Assistant Investigator Assisted in detection of underage alcohol and cigarette sales on South Beach through a Federal Grant.

Skills Knowledge of and experience with Microsoft Office Dive Certified - PADI Open Water Good filing and organizational skills Experience in handling confidential paperwork/documents. Good customer- relations background

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