Customer Service Manager

Elisa Terrazas

Email: *********@********.***

Address: **** ****** *****

City: Parker

State: CO

Zip: 80134

Country: USA

Phone: 303-***-****

Skill Level: Assistant

Salary Range: $30,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

9054 Apache Plume Dr. Unit A, Parker, CO 80134 303-***-**** *******@****.***

Elisa Terrazas

Objective

Seeking a career with your company; where my skills and ambitious demeanor will be an asset to the company while strengthening my knowledge and furthering my profession in accounting

Experience

2009-Present Dr.Terry Tedford D.D.S Centennial, CO

Marketing Director and Back-Office Manager

Directed back office employees for daily operation schedules

Audited invoices and controlled the remittance amount for suppliers and contractors

- Including actual payments

- Scheduled payments

- Refunded payments

- Credited and debited general ledger for proper GAAP accounting

Reconciled custodial and clearing accounts

Audited inventory of supplies on a bi-weekly basis

Monthly reports for budget and on cost-savings accrued for senior management and executive

Entrusted with ways to facilitate financial accountability

Systematic and analytical service of account balance reconciliation for patients and company suppliers

Incorporated new systems to improve efficiency

Recommended new policies to cut cost dramatically and improve productivity for accounts payable

Experienced in Microsoft Office 2010

2008-2009 Dental One Partners Littleton, CO

Lead Expanded Duties Dental Assistant

Responsible for effective and timely treatment of patients

Reported detailed documentation of treatment to abide by legal compliance

Ascertained legal consent of treatment forms for every patient

- Discussed financial agreement with patients to finalize sale with management

- Ensured comprehension and authorization of such documents

Consistently maintained a high level of customer service

- Exceeded in internal and external communication

- Proven performance of delegating assignments to increase production of company

Education

2012 Regis University Denver, CO

Bachelor of Science in Accounting, Minor in Business Management

Expected 2014

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