Management Software
Resume:
Al Hook
Email: *********@********.***
Address: **** ******* *****
City: Naperville
State: IL
Zip: 60565
Country: USA
Phone: 630-***-****
Skill Level: Experienced
Salary Range: $70,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Al Hook
Naperville, Illinois 60565
e-mail: **.*******@*****.***
home: 630-***-**** cell: 630-***-****
Employment History
Software Quality Assurance and Testing in development of software change management and work flow management applications named Implementer and Integrity.
October 2011 to January 2013: As an Integrity development team member,
o Participated in projects using Scrum Agile methodology with story clarification and sizing and task definition.
o Authored test cases and recorded test results in Integrity Documents and Test Sessions.
o Verified web, client, and server changes on multiple platforms including: various Windows versions, Solaris, and Linux.
o Created and changed TET scripts for automated testing.
March 1999 to October 2011: As an Implementer development team member:
o Scheduled, designed and performed test execution for feature, acceptance and regression.
o Test cases were authored for requirement coverage and with risk-based considerations.
o Trained and monitored other internal testers.
o Certified Implementer with new releases of IBM i operating systems and third-party integrations including JDEdwards, LANSA and 2e.
o Designed and implemented process improvements.
o Maintained knowledge base on the company intranet for test procedures, configurations, FAQs, automation instructions, test plans, designs, schedules and results.
o Hosted multiple drug company audits and facilitated the corrective actions.
o Represented QA at meetings with Development, Documentation, Product Management and Support departments. Activities included project acceptance, status, phase approval, and review of customer issues and feature requests.
o Company names: Parametric Technology Corporation (PTC), Oakbrook Terrace, Illinois (acquisition complete in October 2011), PTC Integrity Business Unit (interim when acquired by PTC), MKS Software Inc. (rebrand), Vertical Sky (rebrand), MKS US Inc., Lombard, Illinois
Senior Software Engineer developing third-party integrations with software change management application named Implementer.
October 1996 to March 1999: As an Implementer development team member,
o Designed, coded, reviewed documentation and tested third-party Implementer integrations.
o Led team for ISO 9001 certification of SDM department.
o Reviewed and improved local and inter-company department processes.
o Verified and documented new third-party product introduction and support processes.
o Performed regression testing on Implementer integrations for new third-party product releases.
o Coordinated overseas developers with local testing, issue reporting and resolution.
o Performed quality control of packaging and cover materials. Coordinated hand-off from development to distribution for Implementer
o Coordinated beta test programs including: authoring beta cover materials and tracking beta customer issues and feedback.
o Company names: MKS US Inc., Westmont, Illinois (acquired by MKS in July 1998), Silvon Software Inc. SDM Division (October 1996 to July 1998).
Senior Analyst / Project Lead on multi-platform marketing contact management application named MSM for an incubator start-up software company.
March 1995 to October 1996: As an MSM development team member,
o Implemented JDEdwards interface with MSM/400 at a customer site.
o Researched and designed Vertex interface with MSM/400.
o Validated Delphi development with MSM/Remote distributive PC application.
o Validated and implemented predictive dialer system interface with MSM/400 database.
o Coordinated and rolled out MSM releases 6.3 and 6.5
o Coordinated overseas development resources with local testing and issue tracking.
o Documented development and testing procedures in hypertext manual.
o Company name: Marketing Information Systems, Evanston, Illinois
Programmer Analyst / Systems Analyst for custom manufacturing and distribution applications with a corporate software development department
October 1986 to March 1995: As a team lead, designer, and/or programmer in teams, worked with divisional personnel, Arthur Andersen, and customers to gather requirements, present recommendations and implement internal company system projects including:
o Inventory system with MRP raw material flow control, physical and valuation applications. Detail design including database design and security. Coordinated software development and on-going support.
o EDI Purchase Order interface using Sterling GENTRAN:Basic for AS/400 Developed. The system used a central translator and custom communications.
o EDI interface with Invoice application including PC download and PROCOMM transmission.
o Barcode label interface between an order entry system and T.L.Ashford Barcode Software.
o Remote customer on-line order entry system. Performed requirements gathering, designed, managed developers and monitored customer use.
o Custom change management software and procedures used by the development department.
o Trained entry level personnel in programming.
o Company names: American Envelope Company Chicago, Illinois (transferred in October 1994 corporate restructuring), Crown Consolidated Industries (CCI), Chicago, Illinois.
Programmer on inventory and accounting applications at a custom software company
January 1984 to May 1986: As a development team member:
o Programmed, implemented, and provided on-site training and support to clients.
o Worked on applications included order entry, inventory control, accounts receivable and sales analysis.
o Company name: Zink and Katich, Lansing, Illinois
Technical Skills
Methodologies and Quality standards used.
o Agile, Scrum
o Capability Maturity Model
o ISO 9001
o QMS -- Philip Crosby Associates
o Method/1 -- Arthur Andersen & Company
Applications: PC
o Microsoft: FrontPage (now Expression Web), Outlook, Project, Excel, Word, PowerPoint, Visio, SQL Server 7.0, 2005, 2008 clients
o VMware server and workstation.
o Eclipse IDE
o Eclipse-based Windows application -- Implementer Update verified new development.
o Rational Developer for IBM i. -- verified Implementer plug-in in this framework.
o Lotus Domino: Administrator and Designer. -- (limited: interface testing)
o Integrity: Workflows and Documents, Configuration Management, Test Management Solution.
o Visual Studio - (limited: interface testing)
Applications: IBM i
o Implementer, Design Tracker
o Computer Associates Advantage 2e (Synon 2E) and CM
o LANSA: Visual and IBM i-based
Databases:
o Microsoft SQL: 7.0, 2005, 2008
o DB2/400: SQL and DDS-based
Operating Systems:
o Windows: 7 / XP / 2003 / 2000 / NT / Server 2003 and 2008
o UNIX variants: AIX 6.1, Solaris SPARC, Linux
o OS/400 V3R2 to i/OS V7R1, IBM System 36
Utilities
o PC: FTP, Telnet
o IBM i: Navigator, SDA, PDM, Query, PC Support File Transfer, FTP, Client Access
Languages:
o PC: Microsoft Excel macros, HTML, Batch files, IBM Client Access macros, Kornshell script
o IBM i: RPG400, embedded SQL, RPG IV, CL, Commands, PDM user options, SQL, QShell script
Education
Professional seminars / training
o Certified Scrum Master - Scrum Alliance, February 2011
o Project Management: Applied Tools and Techniques - University of Waterloo, August 2003
o Managing Systems Testing Projects - Data Kinetics Ltd., March 1999
o Testing New and Advanced SW Technologies - Data Kinetics Ltd., March 1999
o Testing and Validating Client/Server Systems and Software - Data Kinetics Ltd., March 1999
o GENTRAN:Basic AS/400 - Sterling Software, August 1994
o Visual Basic Programming - Computer Consulting Unlimited, May 1994
o Quality Education System - Philip Crosby Associates Inc., June 1994
o AS/400: RPG, DDS - ATS, 1991
o Method/1 Design Seminar - Arthur Andersen & Company, 1989
o Supervisory Skills Seminar - Arthur Andersen & Company, September 1988
Undergraduate
Purdue University Calumet Hammond, Indiana, 1984
o Degree: Associate of Arts and Sciences
o Major: Information Systems & Computer Programming
o Courses: RPG II, Assembler, OS and DOS JCL on an IBM 370, and Systems Analysis and Design.
Valparaiso University Valparaiso, Indiana, 1980-1982
o General Engineering undergraduate curriculum geared toward problem solving
o Courses: Calculus, FORTRAN programming, Thermal Dynamics etc.
Self-directed learning / Hobbies
o XML, Java programming, Object Oriented Analysis and Design, Apache web server, MySQL, PHP, Linux, Perl, Wordpress, CSS
Future education plans
o Certifications for QA, Testing, and/or Agile methodologies.
Professional Organization
ACM - Association for Computing Machinery
References
Available on request.
Contact this candidate