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Customer Service High School

Location:
Temperance, MI
Posted:
March 01, 2013

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Resume:

Clerical/Property Manager/Court Processor/Agriculture Hand for hire (Toledo metro area)

Danielle Marie Ekberg

**** ******** *****

Temperance, MI 48182

Home: 352-***-****

Cell: 352-***-****

abqmzn@r.postjobfree.com

Objectives

My objective is to show that I would be the kind of person that you can use and depend on. I'm a hardworking, quick to learn, dedicated, able to multitask individual that's easy to get along with and works well with others. I have been working at Manheim Orlando Auto Auction for 6 years now and yearning to broaden my horizons. I started off in the vehicle registration department and now working in security which is a lot of person on person interactions and customer service work as well. I am also very well versed in clerical and office work with working knowledge of MS Office suite and MS Works suite programs, AS400 program, filing, answering phones, and dictations. I was raised around my grandfather's plant nursery and have knowledge in the workings of nursery work. I have also worked with and trained horses, dogs, cats, pigs, and most other farm animals and love working with animals. I have also served court papers for attorneys, landlords, and real estate agents as a part-time job and know what to expect in the line of that particular line of work.

Education

Mount Dora High School

May 1999

High School Diploma

Experience

Customer Service/Security Manheim Orlando Ocoee, FL 09/11/2005 -- 04/09/2012

Make sure that the proper cars are coming on and off property

Make sure that vehicle transporters are getting the proper gate passes

Help transporters find their vehicles by giving them lot locations and giving them a ride if needed

Put vehicles into computer system and ensure that dealers cars are getting set for sale by placing a lane and run number on unit in the system

Give transporters and dealers rides to hotel

Temporary Worker Team Staffing Orlando, FL 05/2005 - 09/11/2005

Go to each work site and perform required tasks there

Customer Service Rep/Cashier Zellwood Shell Station Zellwood, FL 02/2001 - 05/2005

Help each customer with their purchase

Get food for customers from the stores deli

Maintain cleanliness of store both inside and out

Make sure restrooms, fountain drink area, and shelves were stocked properly

Take cigarette were counted at the end of the night or beginning of day

Count drawer at the beginning and end of every shift

Temporary Worker Labor Ready Eustis, FL 06/2000 - 02/2001

Go to each work site and perform required tasks there

Food Runner/Table Busser Dead River Vic's Leesburg, FL 12/1999 - 06/2000

Clean and prepare tables for customers

Take drink orders and refills to customers

Keep Food Runner Area Clean

Take food orders to customers

Restock all Food Runner/Busser stations

Room Service Server/Busser Historical Lakeside Inn Mount Dora, FL 05/1999 - 11/1999

Clean and prepare tables and area for customers

Take, place, and deliver orders for room service

Collect all trays from rooms

Give water to waiting customers

Clean, vacuum, and refill all areas in between meal shifts

Restock bar room area with condiments and glasses

Take, place, and deliver orders to pool area

Skills

Energetic people-person who loves conversing with customers in order to find out how to serve them better. I know that the customers are the life blood of a business and should always have respect and proper treatment.

Working knowledge of computers

Working knowledge of MS Office and MS Works

Working knowledge of MS Outlook

Working knowledge of computer security software, examples: antivirus and firewall software

Working knowledge of basic computer hardware repair

Working knowledge of basic computer software programming and repair

Working knowledge of security cameras

Can maintain property by cleaning office, sweeping outside area, and making sure all areas needing lawn maintenance are kept up

Maintain security of fences

Able to maintain daily inventory check

Friendly, outgoing and able to help customers with their needs, questions, and comments

Able to work with others or by myself

Quick to pick up new skills required of me

Not afraid to ask questions, but still able to make wise decisions on my feet

Able to use and identify most tools

Knowledge of light carpentry, some plumbing, and full grounds & garden maintenance

Knowledge of landscaping and greenhouses

Former Future Farmers of America (FFA) member in high school

Knowledge of all machinery needed for lawn maintenance and some farm equipment

Knowledge of home inspection process

References

William Clark Personal - Family/8yrs 903-***-****

Robert Miller Personal -- Friend/15yrs 352-***-****

Heather Bauman Professional -- Manhiem Orlando/5yrs 407-***-****

Location: Toledo metro area



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