Sales Insurance

Business/Management Professional with Clinical Experience (Pinellas)

Stephan A. Bart

**** ******* ***. #**** ****** Spring, MD 20910 Phone: 312-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Results oriented business professional well regarded for relationship building and communication. Strong critical thinking, personal initiative, time management and organizational skills.

PROFESSIONAL EXPERIENCE

Accelovance, Inc., Rockville, MD 2013-Present

Site Recruitment Specialist

In this role I manage all aspects of subject recruitment and advertisement under the CMO. for six nationally based clinical sites, conducting multiple medium to high volume research trials.

Responsibilities:

Advertisement planning and cost negotiation.

IRB approved advertisement creation.

IRB, site and sponsor correspondence coordination.

Manage multiple advertising budgets for six clinical research sites.

Tracking and accountability for enrollment goals.

Protocol specified visit procedure outline and CTMS entry.

Implementing community outreach programs.

Accelovance, Inc., Rockville, MD 2012-2013

Clinical Research Coordinator

As CRC I ensured quality, accuracy, and consistency while conducting patient visits and maintaining proper documentation in compliance with GCP/GDP.

Responsibilities:

Clinical competencies: phlebotomy, vital signs, ECG, injections, nasal swabs.

Interacted with monitors providing procedural clarification and query resolution.

Developed and maintained source documentation.

Excellent patient interaction and recruitment skills.

Successfully supervised patients on medically monitored diet.

Proficiency in computer and software applications.

Comprehensive knowledge of medical terminology.

Data entry.

BrightHouse Networks, Clearwater, FL 2011-2012

Field Engineer

In this role I maintained, designed and repaired communication infrastructures. This position required critical thinking to solve customer complaints, diagnose problems and ensure satisfaction.

Responsibilities:

Troubleshot and repaired infrastructure and equipment.

Networked CPE and customer owned equipment.

Educated and retained customers.

CSI/CCS Medical, Clearwater, FL 2010 - 2011

Billing/Reimbursement Specialist

At CSI/CCS, I assisted chronically ill patients with billing and insurance related inquiries while adhering to HIPPA guidelines.

Responsibilities:

Advised participants on insurance related co pays, deductibles, coinsurance and ins. invoices.

Responded to and solved patient billing issues.

Maintained private, federal and state funded insurance information/records.

Extensive knowledge of diabetic testing supplies and procedures.

Spherion/Hewitt Associates, Lincolnshire, IL 2008 - 2009

Benefits Specialist

While at Hewitt, I provided benefit-related administration for corporate clients (including Home Depot, Target Corporation, Chrysler NBU and BU for both active and retirement populations).

Responsibilities:

Advised on benefits eligibility, plan provisions and options.

Cobra enrollment and counseling including interface with union and non-union populations.

Counseled participants on health insurance, life insurance and retirement benefits.

Responsible for ongoing and proactive resolution of participant issues.

Cingular Wireless, Rolling Meadows, IL 2005-2007

Sales Consultant

I was a leading seller of data products, well versed in telecommunications, retail and service. A strong team player, I consistently looked for ways to assist company growth and meet corporate goals.

Responsibilities:

Met and exceeded monthly sales quota, operating at an average 120% attainment.

Sales highlights included ranking first in store and in top 1.5% of region.

Enhanced training of retail sales associates in data interface.

Led troubleshooting efforts relating to customer data interface problems.

Spearheaded customer data interface education program.

EDUCATION AND PROFESSIONAL DEVELOPMENT

2009 -- 2012 Penn State University Park, Pennsylvania, PA

Bachelors of Science in Psychology with a secondary focus in business

Published writings on healthcare administration and policy.

Recognized for academic achievement.

2012 OSHA

Bio-hazardous substances certification.

2012 Medidata/Rave

Certified as a Clinical Research Coordinator.

2012 International Air Transportation Association (IATA)

Certification for shipping Bio-hazardous & chemical substances.

2012 Collaborative Institutional Training Initiative (CITI)

GCP/HIPAA Training and Certification

2004 -- 2005 Northeastern Illinois University, Chicago, IL

Location: Pinellas

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