Customer Service Sales Representative

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william

wilkinsonLooking for career opportunity, well versed in many fields.

WILLIAM A P WILKINSON

***** ******* ** ** #***

Albuquerque, NM 87111

505-***-**** [H] 505-***-**** [C]

****************@*****.***

Objective: To secure a long-term position where key strengths in creativity, customer service, shipping & receiving, inventory control and cash management can contribute to the success of a business and provide the opportunity for advancement.

Highlights of Qualifications Excellent Customer Service skills in a variety of fields including retail & hospitality Extensive skills in cash control, shipping and receiving, processing of returns including inventory verification, pulling, documentation, packaging, shipping and follow up actions Excellent merchandising, organizational and communication skills Well versed in customer and employee relations Proven track record of effective cash control

Relevant Experience

Customer Service Provided excellent customer service in a variety of business atmospheres including retail operations and hospitality facilities including restaurants, fun centers, and Casinos with fine dining Established excellent customer relations with all ages of people from small children to senior citizens

Shipping & Receiving, Cash Control Assured all incoming and outgoing merchandise was accurately documented for whether the business was a media store, restaurant, fun center or fine dining facility Utilized creative methods of merchandising shipments of products to maximize point of sale presentation Very detail oriented in opening/closing procedures, and cash control assuring all organizational procedures were followed concerning security and loss prevention

Employment History

2003-2005 - Rosa's Cafe - Crew leader / Food Prep.

2005-2006 - Fuddruckers - Customer service / Food Prep.

2006 - Walmart - Merchandiser / Cashier

2007 - ITz - Team Leader

2007-2008 - Sandia Casino - Bar Back / Bartender

2008-2010 - Hastings - Shipping & Receiving / Cashier / Sales

Education

Sandia High School, Albuquerque, NM (Graduated)

New Mexico Bartending Academy Albuquerque, NM (Licensed)

The Art Center & Design College, Albuquerque, NM

Volunteer Work

Hard Drive Gaming Center, San Angelo, TX (sales, customer service, merchandising, inventory control, opening/closing)

North Valley Optimist Club (Special Events Assistant)

References

Rudy Garcia, Retired UNM Administrator, 505-***-****

Quinton Thorpe, Medical Transcriber 405-***-****

Derek Kinabrew, Hastings Entertainment Shipping/Receiving Manager 505-***-****

Kevin Nguyen, Garson & Sons, Sales Representative, 505-***-****

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