Active Directory Software

Jeff Fazio

Email: **********@********.***

Address: **** ******** *******

City: Cedar Park

State: TX

Zip: 78613

Country: USA

Phone: 512-***-****

Skill Level: Management

Salary Range: $75,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JEFF FAZIO

3000 Colonial Parkway APT 2203 Cedar Park Texas 78613

Phone: 512-***-**** * E-Mail: **********@*****.***

SKILLS & STRENGTHS:

Installing, configuring and administering Windows 2000, 2003 & 2008 Servers, Knowledge of Active Directory, DNS, DHCP, WINS, Experience with Exchange 5.5, 2000, 2003. Experience with Microsoft Terminal Server, Citrix Metaframe Presentation Server 4.5, Backup Exec 12 and ARCServe, Symantec Antivirus, McAfee Antivirus, WSUS, Windows XP, Windows Vista, Windows 7, VPN (RRAS), Remedy Ticketing Software, Tier 3 Technical Support, Sonicwall Firewalls, GFI Anti-Spam solutions, RightFax

CERTIFICATIONS:

MCTS Windows 2008 - Microsoft Certified Technology Specialist, MCTS Exchange 2007 - Configuration - Microsoft Certified Technology Specialist, MCSE Windows 2000 & 2003 - Microsoft Certified Systems Engineer, MCSA Windows 2000 & 2003 - Microsoft Certified Systems Administrator, Network +, and A+ Certification.

WORK HISTORY:

MV Transportation Austin, Texas

IT Manager 3/2012 - Current

Participate in daily meetings to update the status of any current issues relating to the IT department. Troubleshoot and Support local and remote users Network, Hardware and Software issues. Work with outside vendors to help resolve any phone or network issues that arise. Work with and manage Microsoft Active Directory and Windows 2003 & 2008 Server. Continually looking for better ways to improve the companies IT environment. Create trouble tickets and forward request to help desks for third party software. Assist in supporting users network, hardware and software issues.

Z.O.Technology Services 2007 - Current

Freelance Support from Home Office- WIFI network security and setups, software installation and troubleshooting, computer troubleshooting and support, supporting home networks and devices, supporting personal devices, setup and configure cloud services using Azure.

IBM Austin, Texas

Windows Systems Administrator 10/2010 / 3/2012

Build and configure Windows 2003 & 2008 servers for the State of Texas agencies. Install IBM tools on servers. Troubleshoot issues that arise during the build process. Write up detailed configuration information on all severs. Use Remedy ticketing system for work requests. Install software and troubleshoot problems during the install process. Assisted in administering Sharepoint (Contract)

Insights Austin, Texas

Systems Administrator 1/2009 / 9/2010

Support users in local and regional offices throughout the US and Canada. Assist and monitor backups using Backup Exec 12. Support Exchange 2003. Apply Microsoft updates and patches once a month to all servers. Install HyperOS to create virtual machines for testing purposes. Configure laptops and desktops for new users with Windows XP, Windows Vista and Windows 7. Administer active directory to add/remove and change user accounts. Research new hardware and software and provide quotes to management for approval. Supported network printers and scanners. Setup file shares and security.

Accomplishments: Installed and configured a WSUS downstream server for managing updates and patches on all clients and servers. Proposed a backup solution for remote offices and implemented the solution in each office. Implemented McAfee ePolicy Orchestrator as an anti-virus solution for all of North American and Canadian sites. Installed and configured a new RRAS (Remote access VPN) server.

Austin American-Statesman Austin, Texas

Windows/Exchange Administrator 1/2008 / 12/2008

Provide Server Hardware and Software support. Use Overseer Monitoring software for monitoring critical servers. Gave client support for all Citrix applications. Create Group Policies for controlling Microsoft Updates and restricting user`s computers. Work to redesign current Active Directory so that it is more organized and easier to work through. Work on reducing the number of Organizational Units so that Active Directory was easier to manage and maintain. Create security groups to use for files shares rather than using individual user accounts. Create and maintain Active Directory user accounts. Provide and instruct troubleshooting classes to train technicians. Assisted in supporting clustered application servers. Setup and configure Microsoft SQL Server 2005.

Accomplishments: Upgraded servers from Windows 2000 to Windows 2003 server. Upgraded from Citrix XP to Citrix Presentation server 4.5. Reviewed and created a new backup strategy for the file servers using ARCServe backup software.

City of Austin Austin, Texas

Network Systems Administrator 9/2007 / 1/2008

Assist in supporting the Austin police departments, EMS, and Austin Fire departments various locations by troubleshooting user`s hardware and software issues. Create Active Directory user accounts and setup home directories and file shares. Assist technicians with troubleshooting. Upgrade and configure new Xerox multifunction to replace old printers and fax machines. Setup and deploy KBox managed inventory solution and provide an up to date inventory of all computers throughout the police department. Install new software and software updates using group policy. Use KBox to deploy applications to computers throughout the city. Assist in monitoring the Magic ticket queue.

TX Mutual Insurance Austin, Texas

Client / Server Support Analyst 4/2007 / 9/2007

Keep up with Symantec Antivirus to make sure computers where being scanned and that they are up to date with the latest virus definitions. Publish changes to the web site. Respond to and troubleshoot errors in Dell Open Manage and HP System Insight Manager. Manage the Heat call monitoring software help desk. Rightfax faxing user setup. (Contract)

Texas Builders Insurance Company Austin, Texas

Network Administrator 5/2001 / 4/2007

In charge of all corporate network related problems and solution. Perform daily backups (ARCServe 2000 backup software). Troubleshoot Windows 2000 Professional and Windows XP client hardware, software and network issues. Implement and support Citrix Metaframe XP and Microsoft Terminal Server for offsite users. Assist in supporting Microsoft Dynamics Greatplains. Supported local and network printers and scanners. Setup and configure Cisco switches. Setup files shares and security.

Accomplishments: Configured & installed firewall solutions (Sonic Wall Pro). Set up Citirx

XP and Terminal Server to allow network access from remote locations. Rebuilt and installed Microsoft Exchange Server 5.5, primary domain controller, back up domain controller, and fax server (Right Fax. Planned and implemented a migration from Windows NT to Windows 2000 Server and then from Windows 2000 server to Windows 2003 Server. Designed the entire Active Directory structure Organizational Units and security groups Created an easy to manage Active Directory Structure. Added and maintained user accounts and profiles. Migrated Exchange 5.5 to Exchange 2003. Implemented Symantec`s Brightmail Spam solution to stop unwanted E-Mail. Upgraded the LAN from 10mb hubs to 10/100 Cisco catalyst switches providing better local area network performance. Redesigned the company`s web site.

Dell Austin, Texas

Network Administrator 10/2000 / 2/2001

Assisted in supported the tape backup libraries and servers and making sure that all backs completed as scheduled. Assisted in building lab servers with a variety of applications for testing purposes. Assisted in building clustered servers for a variety of application servers. (Contract)

Texas Air National Guard Houston Texas

Network Administrator 10/1998 / 10/2000

Administer a Banyan Vines 8.62 operating system. Set up and manage Exchange 5.5 servers and print servers. Resolve user hardware and software problems as necessary. Build and configure the primary and backup domain controllers. Configure corporate Laptops, set up logon scripts for the various organizations. Monitor firewall access and activity, and create standard ghosts for Win 95, 98, NT 4 workstations and Windows 2000 Professional. Worked in a DataCenter environment. Supported local and network printers and scanners.(Contract)

Accomplishments: Built, installed, and setup Microsoft Proxy 2.0 server. Upgraded client workstations from Windows 98 and Windows NT 4 workstation to Windows 2000 Professional and helped successfully plan and execute a conversion from Banyan Vines to Windows NT 4.0.

United States Marine Corps 8/1993 / 8/1997

Communication Center Operator

Small Computer Systems Specialist

Duties: Administered a 600 user Banyan Vines Local Area Network, built Banyan Vines servers from the ground up to include installing RAM, SCSI and IDE hard drives, Network Interface Cards, and the Vines operating system, designed and installed LAN`s using various types of media to include Ethernet and Token Ring, created user accounts and profile restrictions, resolved various LAN, hardware and software problems, sent and received message traffic while deployed to the Mediterranean Sea.

EDUCATION:

2013 - Microsoft Windows 8 Jump Start

2013 - Microsoft Windows Server 2012 Jump Start

2008 - Installing, Configuring and Troubleshooting Exchange 2007- New Horizons

2004 - 2011 University of Phoenix Online

Bachelors of Science in Information Technology Degree

2003 CCNA Bootcamp - TechTrain

Cisco Certified Network Associate Training - North Carolina

2002 - 2003 MCSE / MCSA certification training - St. Edwards University

Microsoft Certified Systems Engineer - Austin, Texas

1993 -1994 U.S. Marine Corps - 29 Palms, California

Communications Courses

1989 - 1993 Newman Smith High School, Carrollton, Texas

High School Diploma

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