Customer Service Manager

TRINA LLOYD

Email: **********@********.***

Address: **** ********** ****

City: HARVEY

State: LA

Zip: 70058

Country: USA

Phone: 504-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

TRINA LLOYD

504-***-****

**********@********.***

OBJECTIVE

[Performance and result driven Administrative/Management Expert with relevant experience shaping and advancing organizational operations seeks a challenging position in a leadership role]

QUALIFICATONS

[Demonstrate proficiency in Recruiting, Hiring, and Training Associates]

[Excellent Leadership Traits and Skills][Excellent Communication][Web Orders]

[Scheduling][ Cash Mgmt./POS Systems][Inventory][Manage OPS Reports][Address and Document Performance Evaluations of Associates] [Data Entry][ Warehouse Shipping/Receiving][Management 10+][Customer Service 15+][Admin & Clerical 15+]

EXPERIENCE

[Operations Manger]

[2012]

Floor and Decor Outlets] [Gretna, LA]

[Responsible for all aspects of store operations including customer service, business administration, and staff training and development]

[Customer Service Manager]

[2009-2012]

[Floor and Decor Outlets] [Gretna, LA]

[Train, Develop, and Supervise and define workload associates]

[Customer Service Manager/OPS in training]

[2007-2009][Company Closure]

[Circuit City][Harvey, LA]

[Train, Develop, and Supervise and define workload associates]

[Logistic Administrator]

[2005-2007]

[Best Buy][Harahan, LA]

[Ensured that goods shipping and purchase documentation and general record keeping are completed to a high order of accuracy and in a timely fashion]

[Staffing Coordinator/Human Resource]

[2004-2005][Internship]

[NHO Staffing, LLC][Metairie, LA]

[Office/On-Call Staffing for Nurses at Hospital facilities][Process New Hires ]

[Assistant Director/Record Keeping]

[2000-2010]

[Our Future Kids Day Care, LLC.][New Orleans, LA]

[Provided and maintained a safe healthy environment for children and ensured facility meet fire, safety and sanitation standards.]

[Menus, Parental Skill Training, Maintained Records, Employee Training, Payroll]

EDUCATION

[Delgado Community][New Orleans, LA][Transferred]

[SUNO][New Orleans, LA][Present]

References are available upon request.

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