Manager Customer Service

Quintan Brown

Email: *********@********.***

Address: *** ***** **

City: Prince George

State: VA

Zip: 23875

Country: USA

Phone: 864-***-****

Skill Level: Management

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

QUINTAN ANTHONY BROWN

101 Aspen Court Prince George, Virginia 23875

Telephone: 864-***-**** Email: *********@********.***

MANAGER: Materials Inventory

Materials and inventory management expert with extensive logistics and supply chain experience in the US and abroad. Establish and manage global supply chains and logistical procedures, continuously evaluating results and improving methods. Train, manage and mentor multinational team members. Proactively assess needs and create strategic plans to meet emerging demand. Use technology tools to automate core functions. Build productive work environments and positive relationships.

Leadership Supply Chains Global Logistics Materials Management Inventory Control

Process Improvement Coaching & Mentoring Project Management Negotiations SAP R/3

Customer Service Interpersonal Skills Procurement Strategic Planning Supplier Management

PROFESSIONAL EXPERIENCE

FLUOR ENTERPRISES, Bagram, Afghanistan 2011-Present

Fortune 500 engineering, procurement, construction, maintenance and project management company serving government and private industry clients worldwide.

Bagram Deputy Regional Distribution Manager: Manage largest Logistics Civil Augmentation Program (LOGCAP) Regional Distribution Center in Afghanistan, overseeing support and logistics network serving base with 35K+ military and civilian personnel. Direct multinational workforce of nearly 500 and manage materials, property and traffic for 6 Forward Operating Bases. Oversee inventory stock comprising 115K lines of material valued in excess of $300M as well as 62K government property assets. Enforce safety regulations and protect material and equipment. Ensure trade personnel have adequate supplies.

Key Accomplishments:

Transformed Regional Distribution Center, making operation best in the theater by designing and implementing new strategies, educating staff and continuously improving processes.

Recorded millions of dollars in material that was previously unaccounted for and built strong team, educating local crews and providing coaching and support.

Won company performance award and VP commendation for outstanding leadership; successfully passed multiple audits.

MPRI, Alexandria, Virginia 2011

Global private military contractor service provider that delivers a range of professional services to private and public sector clients, including the US Department of Defense.

Supply SME: Provided instruction to Afghan teams on establishing logistical systems and acquiring materials and equipment. Created productive work environment. Designed program training courses and logistics personnel development strategies. Served as subject matter expert on property requirement identification in connection with local policies and FAR Acquisition guidelines.

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QUINTAN ANTHONY BROWN Page 2 *********@********.***

Key Accomplishments:

Met security and language barrier challenges by working with interpreters and multinational security personnel and built productive relationships with Afghan employees.

Created a positive, productive learning environment that delivered exceptional results, developing processes that enabled Afghan employees to learn procedures quickly and observe improvements.

US ARMY, Various Locations 2004-2011

Main branch of the United States Armed Forces.

Senior Logistics Supervisor Ft. Campbell, KY (2009-2011): Managed 20 personnel, providing operational and logistical support for 3,300 military personnel and overseeing 35K pieces of equipment. Created, deployed and managed policies and procedures to handle logistics for brigade. Assessed equipment readiness. Analyzed and interpreted data.

Key Accomplishments:

Created new shipment tracking process to enable tracing of vital items during commercial transit.

Coached and mentored 30 commanders during command changes and property book splits, delivering technical guidance and statistical data.

Successfully led 6 battalion supply supervisors during transfer of theater-provided equipment.

Won 2 Meritorious Service Medals for exceptional performance.

First Sergeant / Senior Logistics Manager Ft. Lee, Virginia (2004-2009): Trained new soldiers on department procedures and supply area processes, maintenance, warehouse functions, fuel storage and safe ammunition storage. Delivered technical training on Army systems. Managed logistical training activities for nearly 700 personnel and oversaw welfare, safety and morale for 5,500 soldiers.

Key Accomplishments:

Recognized for excellent performance with Quartermaster/Logistical Award and attendance of US Quartermaster General at Change of Responsibility.

Received Meritorious Service Medal for successful execution of complex logistical operation.

CAREER NOTE: Prior service history includes a Supply Accounting Manager role with the Property Book Team Chief for the 3rd Infantry Brigade and 2-44th Air Defense Artillery Battalion of the 101st Air Borne Division (AASLT).

EDUCATION & PROFESSIONAL TRAINING

Bachelor of Arts in Criminal Justice & Homeland Security

Grantham University, Kansas City, Missouri

Transportation & Logistics Management

American Military University, Manassas, Virginia

Project Management Contract Negotiation Techniques Joint Logistics

Quality Assurance Auditing US Army First Sergeant Academy Graduate

TECHNOLOGY SKILLS

SAP R/3 Microsoft Office Suite Lotus Notes Maximo

FBCB2 BCS3 MTS CPOF LIW EDCB FEDLOG MATMAN PBUSE

QUINTAN ANTHONY BROWN

101 Aspen Court Prince George, Virginia 23875

Telephone: 864-***-**** Email: *********@********.***

Dear Hiring Manager:

With a track record of continuously improving materials and inventory management operations, I am now seeking a new challenge. Having built efficient logistics operations and directed large teams worldwide, I am confident I can quickly become a valuable asset to your group.

My ability to analyze logistical requirements, track and manage inventory and oversee materials transportation worldwide can be a competitive advantage. A sample of my key accomplishments includes:

Successfully overseeing distribution center serving tens of thousands of personnel, building the most well-run operation in the region.

Training, managing and mentoring personnel, creating strong supply and logistics teams and working effectively with multinational staff.

Consistently gaining recognition for outstanding performance, continuously improving processes, leading by example and exceeding expectations during audits.

This letter and the enclosed resume serve as an overview of my skills and qualifications. However, I would welcome the opportunity to discuss the leadership I can offer in greater detail.

Please feel free to contact me to arrange an interview. I appreciate your time and consideration, and I look forward to hearing from you soon.

Sincerely,

Quintan Anthony Brown

Resume

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