Arjen deKlerk
Email: *********@********.***
Address: *** ******* ***
City: Clovis
State: CA
Zip: 93611
Country: USA
Phone: 559-***-****
Skill Level: Management
Salary Range: $120,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Arjen de Klerk
559-***-**** *****@*******.** www.linkedin.com/in/arjendeklerk
S U M M A R Y
Innovative Development Director who ensures optimal usability of hardware and software products through quality driven processes. Attends to details and runs multiple concurrent projects on time with focus on a good balance between business goals and user experience design. Displays a passion for great design through out-of-the-box thinking, visionary approach, and applies a broad knowledge of design and development methodologies. Recruits, builds, motivates, and leads great teams to conduct research that effectively enhances the customer experience.
Expertise includes
Enterprise Application Interaction Design Design Thinking
Information Architecture Ethnographic Research Mentorship
User Experience Architecture User Research Talent Development
Industrial Design Usability Testing Leadership and Management
User Experience Design Prototyping
User-Centered Design Visual Design
P R O F E S S I O N A L E X P E R I E N C E
SCHNEIDER ELECTRIC, Clovis, CA 2004 2012
Director, User Experience 2010 2012
Reported to CTO, Senior VP Solutions and Technology Office. Managed a staff of 8 UX, visual, software, and industrial designers in 4 remote locations. Designed and defined User Experience for all video security products.
Led user research for cloud based video systems and these results were applied to new products.
Provided ethnographic customer visit-training sessions to engineering, marketing, and sales resulting in behavioral techniques that yielded better customer requirements.
Instigated a customer visit program, 2 visits per month with 8 engineers and marketers that increased customer understanding.
Set the visual design guidelines and established standards as a member of the corporate EcoStruxure workgroup.
Produced 3-minute videos showing Solutions and Technology Offices future vision of video security, which was implemented throughout the organization.
Director, User Interface Development User Experience 2004 2010
Directed research and development of hard and software products, acted as project engineer for multiple products, direct reports 6, indirect reports 30, and matrix reports 25.
Drove on-time delivery of multiple concurrent product developments.
Released a Digital Video Recorder by acting as product engineer; managed 40 engineers in the design and the development.
Formed a product development team in less then 6 months by hiring 20 new engineers.
Started the User Experience Group that set the User Experience and Visual directions for all products. Expanded this group to 8 members.
Created a product experience that opened new markets for the company by combining the UX team with the outside design firm frog design.
SECURITY INTERNATIONAL INTEGRAL TECHNOLOGIES, Milwaukee, WI 2002 2004
Director, Engineering
Managed 2 engineering departments in 2 locations directing a total of 30 engineers.
Reorganized the test group and improved test procedures resulting in less bugs and shorter test times.
Cross-trained the 2 engineering departments in new technologies that led to a new and improved development vision.
HONEYWELL, Milwaukee, WI 1997 2002
Manager Software Engineering
Managed 10 developers in research, design and development of Access Control Systems and Security Management Systems.
Worked with third party suppliers, integrating Digital Video Systems, CCTV, intercom, paging, etc. resulting in more advanced Security Management Systems.
Enhanced the application User Interface resulting in more appealing and easier to use software.
P R E V I O U S P O S I T I O N S I N C L U D E D
CARDKEY, Simi Valley, CA
Director, Software Engineering
Turned around a failing software development project and released it in time by reorganizing the team and redesigning the
product.
ATLAS SOFTWARE B.V., Harderwijk, Netherlands
Technical Manager
Responsible for design and development of various software products e.g., third party mainframe interfaces, government
public water control systems, cable television maintenance reporting, and variable data printing.
MULTILOGIC, Nieuwegein, Netherlands
Owner, Designer, Developer
Designed, developed and released a multitasking access control security system with a graphical user interface.
ASINT SOUND BENELUX B.V., Nieuwegein, Netherlands
Manager, Service Department
Managed the service department and planned and organized the installation and service of background music systems.
K&M SOUND RECORDINGS, Nieuwegein, Netherlands
Owner, Sound Engineer, Electric Engineer
Sound recording in studio, on location, and at live performances from Punk to Classical music.
T E C H N I C A L S K I L L S
Development Tools VB, C, C++, C#, Object C, MFC, .NET, WPF,QT, Flash, Flex, HTML5, CSS, Java, JavaScript, Xcode
Operating Systems Linux, UNIX, Embedded RTOS, Microsoft Windows, OS X, iOS
Databases Microsoft SQL Server, PostgreSQL, MySQL
Design Tools Axure, Balsamiq Mockups, Omnigraffle, Photoshop, Illustrator, Flash, Fireworks, Silverback,
Morae, Final Cut Pro, Keynote, MS Office Suite
E D U C A T I O N
BS, Electrical Engineering (evaluated equal), MTS Albertus Magnus, Breda, Netherlands
Open University, Coursework: Law, Statistics, Management, Economics, Technical Sciences,
Utrecht, Netherlands
AMBI EXIN, Certifications, Computer Science, Pascal, C, Database Manipulation, Amsterdam, Netherlands
P R O F E S S I O N A L A S S O C I A T I O N S
IEEE, ACM, SIGCHI
P A T E N T S
200********, Method and Apparatus for Configuring Storage of Video Data from a Plurality
13/332,768 Filed, Show / hide gaps in a video recording timeline