Data Entry Quality Assurance
Resume:
Michelle Baker
Email: *********@********.***
Address: **** ******* ******
City: Wilmington
State: DE
Zip: 19804
Country: USA
Phone: 302-***-****
Skill Level: Experienced
Salary Range: $20,000
Willing to Relocate
Primary Skills/Experience:
Production Order processing Auditing Quality reviews Data entry
Educational Background:
Certification, Supervising People
FRED PRYOR, 06/2003 - 06/2003
Wilmington, DE
Vocational, Business Major
GOLDEY-BEACOM COLLEGE, 09/1986 - 06/1987
Wilmington, DE
Job History / Details:
MICHELLE J. BAKER
2313 Sherman Avenue
Wilmington, DE 19804
****************@*******.***
OBJECTIVE
Seeking a production or related position.
QUALIFICATIONS OVERVIEW
* Strong career in production within highly regulated environments. Core competencies include:
Production
Mailroom
Scanning
Batching
Data entry
Auditing
Order processing
Quality reviews
Dispatching/expediting
Shipping/receiving
* Use MSOffice, Windows, Internet, and proprietary production/computer systems.
PROFESSIONAL EXPERIENCE
CITIGROUP - NEW CASTLE, DE 2/06-6/12
Senior Operations Representative
Organize/prioritize/distribute of classified government documents workload to meet projected deadlines. Motivated and incented personnel to meet/exceed standards. Identify potential issues, analyze and recommend creative solutions, and escalated to Management level as necessary. Conducted audit and quality control checks. Additionally performed mailroom, barcode scanning, batching, data entry, and order processing to alleviate backlogs.
KROLL ONTRACK - NEW CASTLE, DE 12/95-9/05
Imaging Production Assistant
Coordinated shift scanning and quality assurance activities for a company executing legal industry document imaging. Performed batching, prep, QC, scanning, reassembly, dispatch, expediting, shipping, and receiving. Maintained imaging equipment.
*Consistently exceeded scanning production quotas.
*Implemented ergonomic time-saving strategies.
FIRST USA BANK - WILMINGTON, DE 10/94-11/95
Data Entry Clerk
Executed data entry of large volumes of credit card applications into databases. Prepped/scanned document related materials.
EDUCATION
FRED PRYOR: Supervising People Seminar 6/03
HARRIS CORP. CENTER FOR TRAINING AND DEVELOPMENT:
Supervising and Managing People 9/11
Business Etiquette 9/10
Time Management 6/97
GOLDEY-BEACOM COLLEGE: Business Major 9/86-6/87
JOHN DICKINSON HIGH SCHOOL: Graduated 9/82-6/86
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