Sales Manager

Mark Morris

Email: *********@********.***

Address: **** *. ***** ***

City: Overland Park

State: KS

Zip: 66223

Country: USA

Phone: 630-***-****

Skill Level: Management

Salary Range: $120,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MARK E. MORRIS

Overland Park, Kansas * 913-***-**** * *.*******@***.*** * LinkedIn: MarkEMorris

Five-time individual and team award winner of Hallmark's highest honor for performance, sales & support

Led team to #1 ranking in the country (out of 9 districts) in 2010

Played key role in product & marketing program development at Walgreens, Kohl's, Publix, and Longs

High-level strategic sales executive, exceeding goals and building win/win client partnerships. Unique experience working with both independent store owners and mass customers in the consumer goods industry. Skilled manager, trainer, and coach who leads by example, maximizes synergies, and drives teams to peak performance. An honest, straight-shooter with unmatched integrity and a front-line mentality; works collaboratively with cross-functional teams and embraces difficult discussions with staff and customers. Well-rounded knowledge acquired from roles in district sales management, regional sales operations, customer strategy development, and channel marketing. Consistently a top producer, winning countless individual and team awards; attained company's most prestigious honor for 1# ranking in the district within one year of hire.

CORE COMPETENCIES

Consultative Sales

Sales Management

Account Management

Client Relationship Management

Staffing/Coaching/Training

Mass/Direct Marketing

Product Development/Marketing

Category Management

Merchandising

Store Openings/Expansions

Strategic/Business Planning

Operations Management

Budget/Financial Control

Process Improvement

Cost Reduction

Territory Management

Project Management

Strong Collaborator

Conflict Resolution

Business Turnarounds

Change Management

CAREER HISTORY

Hallmark Cards 1989 - 2013

Licensing Out Director (2011 - February 2013)

Prospect and secure new licensees for Hallmark Properties. Lead and manage contract renewal negotiations with current licensee's that are in strategic alignment with Hallmark Properties. Meet and exceed all financial internal and external objectives tied to Hallmark Properties.

District Sales Manager (2008 - 2011)

Lead and empowered 10 sales professionals (2 at the management level) in 6 states working with 300+ Hallmark Gold Crown stores. Developed and executed sales/category management strategies for stores that were individually owned as well as chains with up to 15 stores. Built and sustained productive working relationships with all store owners and supplied guidance and direction in store openings, profitability, remodeling, relocations, closings, resales, etc. Managed budgets for payroll ($800K+), non-payroll ($175K), and obsolescence ($1.3M).

2010 Team Achievements:

* Ranked #1 in the country (out of 9 districts) for exceeding wholesale sales objective (113.2%).

* Ranked #1 in the country (out of 9 districts) for exceeding retail sales objective (+ 4.94%).

* Finished 105% to market development objective.

* Came in under payroll and non-payroll budget with $10K savings.

2009 Team Achievements:

* Ranked #1 in country for exceeding Fall/Xmas wholesale ($35M) objective (100.1%); only district to do so.

* Finished 120% to market development objectives.

* Top-ranked in new product program sales vs. objectives.

* Came in under payroll and non-payroll budget with $28K savings.

Other Key Achievements:

* Prevented loss of a $3.5M account when customer was on the verge of closing its doors. Organized and led a cross-functional team (Finance, Real Estate, Sales) to prevent bankruptcy, got approval for short-term financing support, and worked with customer to develop a new business plan to increase profitability.

* Collaborated with Marketing, Product, Merchandising, Sales, and Finance to develop solid business plan that secured a $56M contact renewal.

* After attending Woodstone Leadership training, facilitated monthly meetings to discuss how to best apply the principles learned; efforts led to increased ownership and accountability among team members.

Mark E. Morris 913-***-****

Regional Sales Operations Manager (2005 - 2008)

Developed and managed Regional sales action plans within the West Region to achieve $300M annual objective. Monitored region and district budgets for payroll ($7.3M), non-payroll ($1.2M), and installation ($2.1M). Calculated, synthesized, and communicated evaluation ratings for all 51 field sales employees for mid-/year-end. Assessed performance of 11 sales team members. Planned and organized regional sales management meetings.

* All 5 sales districts exceeded their assigned objectives for 2006 ($283M) and 2007 ($306M).

* Region came in under budget on payroll, non-payroll, and installation expenses in 2005, 2006, and 2007.

* Hosted 40 key customers on their annual visit to headquarters for 3 consecutive years.

* Led field sales realignment in 2005 and 2006 and assumed additional responsibility for Seattle district; elevated team to #4 ranking (out of 14) in the country (101.5% to annual sales objective).

* Chosen by senior management as Kenexa Survey Champion for division; implemented a communication action plan that resulted in 94% participation.

* Outstanding accomplishments led to highest company recognition: R.B. Hall award, 2006.

Customer Strategy Development Manager (2004)

Developed key customer product and marketing programs to surpass wholesale and retail sales objectives.

* Influential in the development of Walgreens, Longs, Kohls, and Publix accounts.

* Driving force behind Walgreen's strategic initiatives for 50 cent card test, ethnic positioning, and senior citizen program.

Associate Channel Marketing Manager (2001 - 2003)

Improved mass marketing and direct marketing programs for Gold Crown retailers.

* Championed many improvements to direct marketing program that increased retailer enrollments and consumer redemption results.

* Core team member building Fall and Xmas Gold Crown Marketing Program, boosting sales by 10%+, 2003.

* Initiated and led a cross-functional team (Sales Operations, Marketing, Product Development, Inventory Control) to improve sales forecasting process, reducing carryover percentages and increasing fill rate on customer orders.

Senior Sales Executive (1998 - 2000)

Developed, sold, and implemented a totally integrated product and marketing plans for 3 key chains with $25M+ in wholesale volume. Provided all sales, merchandising, and retail execution direction to field-based and internal- based sales reps supporting chains.

* District finished at #2 ranking in Western Region in 1999.

* Led an average wholesale increase of 3% in all 4 key chains.

* Coached 2 sales reps to finish #1 and #2 in total wholesale sales in the district.

* Strengthened relationships between 7 key chains in Pacific Northwest and Hallmark.

* Developed tactical roles and responsibilities, a process adopted by sales executives nationwide.

District Sales Trainer/Area Sales Trainer (1993 - 1998)

Created and delivered a 12-week initial sales training program for new hires nationwide. Trained, coached, and counseled sales reps to exceed goals and established individual development plans for all district sales people.

* District achieved #1 ED sales ranking nationally, 1996.

* Chosen by National Training Manager to train 5 new District Sales Trainers.

* Awarded with R.B. Hall on 3 separation occasions for individual and team achievements.

Sales Representative (1989 - 1992)

* Ranked #1 in district in combined sales in 1990 and 1991.

* Earned top company honor within one year of hire, R.B. Hall award, 1990.

EDUCATION

Bachelor of Business Administration, Iowa State University, Ames, IA

Woodstone Leadership Training, 2009

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