Customer Service Sales
Resume:
Monica Morris
Email: **********@********.***
Address: ** ****** *****
City: Burlington
State: NJ
Zip: 08016
Country: USA
Phone: 609-***-****
Skill Level: Experienced
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
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Job History / Details:
MONICA MORRIS
23 Bisbee Drive
Burlington, NJ. 08016-3837
**********@********.***
Summary of Qualification:
Self Motivated team player; with seven years of Customer Service and Marketing experience, within the
Chiropractic equipment Sales and healthcare industry, with the skills to drive business growth.
Exceptional leadership, and exemplary people skills; motivation and mentoring.
Facilitate a team approach, to achieve organizational objectives. Client relations and need assessment.
Quick study, with an ability to easily grasp and put into application, new ideas and concepts.
Functional computer skills, Sales/Marketing.
Experience: Marketing/ Spinal Decompression Technician
Summit Spinal Care, Moorestown, NJ.
06/2005- 2010
Provide and assist in cost effective treatments and care, working directly under the guidelines and supervision of a Doctors/Physical Therapist, while ensuring proper quality of all related outcomes. Meeting the needs of Customers and patients by providing feedback to the Doctors on all Rehabilitation issues. Participates in all facility directed processes and services.
Marketing to potential Clients, by giving presentation and educating them on products and services as directed.
Experience: Credit /Sales Support Specialist
Arett Sales Corporation, Cherry Hill, NJ.
03/2003- 09/2003
Maintain and update customer account on AS/400 System, based on daily activity
generated by Customer Service. Manage the collection function of over due
delinquent accounts receivables for assign accounts. Coordinate internally and resolve Customer disputes with regard to unpaid invoices. Escalate customer issues to the appropriate management staff to bring resolve, and ensure customer satisfaction.
Review and responds to customer inquiry via telephone, mail or email regarding orders, credit and billing. Provide sales support to sales team via telephone and
e-mail by reporting delinquencies, credit inquires, orders being held and general account status on their assign accounts.
Experience: Community Outreach/ Marketing Coordinator
Community Healthcare Systems. Florence. NJ.
06/2002 - 01/2003 Part time position.
Focused on developing ways to meet potential clients at Senior housing complex or Site.Target market; make contact via telephone, mail/email.
Schedule appointments with potential client base, for planned Group meetings, or on Site hosting. Attend scheduled meetings at Senior Housing Site/Complex. Educate potential clients on general healthcare, seniors health issues and other services. Make independent decisions based on company guidelines and policies.
Experience: Sales Representative
11/99 6/2000 Colorado Prime Foods Freehold, NJ
Respond to customer service and self promoted leads. Meeting and establishing sales goals by presenting products to prospects and develop contacts to expand customer base.
EDUCATION Durham College of Commerce Kingston, Jamaica, WI
Secretarial Science Accounting
Cashier Training Institute Manhattan, NY
Banking Procedures and Policy
Sales Training Academy East Norristown, PA. Sales
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