Customer Service Administrative Assistant

Reply to: ****************@*****.***

Office Admin./Receptionist (Pasco-Kennewick-Richland)

Michelle L. Chapa

**** *. ***** **. *****, WA 99301 509-***-**** ****************@*****.***

RECEPTIONIST/ OFFICE ADMINISTRATION

Seeking a position that will allow me to learn and grow within your company. The position will highlight my skills attained through my education and through my work experience. I am a quick learner and have a passion to excel with tasks. With these strengths I will become a valuable asset to your company.

Education & Certifications

Charter College -- Pasco, WA

A.A.S. Degree in Business Administration, Aug. 2012

Honors: Dean's List & Perfect Attendance

Pasco High School -- Pasco, WA

Diploma, June 2010

Activities: Teacher's Aid, Natural Helper & Link Crew Leader

Key Skills

-- Customer Service

-- Team Leadership

-- Accounting Essentials

-- Human Resources

-- Microsoft Word Certified

-- Project Management

-- Payroll Reporting

--Entrepreneurship -- Microsoft Excel

-- Marketing Strategies

-- Multi-Tasking

--Technical Writing

Employer Summary

KidSPOT -- Kennewick, WA

Administrative Assistant, Dec. 2012 to Present

Assist in organizing, creating and maintaining patient files.

Compute, record, and proofread data and other information for patient files.

Clean and sanitize toys and equipment used for therapy sessions.

Heart -- N -- Home Pre-School -- Pasco, WA

Teaching Assistant, June 2010 to Feb. 2011

Responsible for preparing lesson materials, bulletin board displays, exhibits and demonstrations.

Assist in teaching students skills such as sports, dancing and crafts and supervising games and other recreation activities.

Organize and label materials and students completed work.

Dollar Tree -- Pasco, WA

Cashier, Dec. 2008 to Aug. 2009

Provided excellent customer service by greeting customers as they entered the establishment and attended to their needs.

Responsible for accurately receiving incoming currency in the form cash, credit and debit cards, and accurately dispensed change

and issued receipts.

Responsible for counting till balance at beginning of shift and end of shift.

Location: Pasco-Kennewick-Richland

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