Customer Service Manager
Resume:
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Angela Bean's Resume
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Angela Darlene Bean
Waynesboro, VA 22980
E-mail Address
Objective: I want a job that I am going to love to do, a job that challenges me, a job
that I have fun doing and love doing. I want a job that will put my skills to the test.
Qualifications
MOS Certifications: Word 2003, Excel 2003
Career Readiness Certificate/Silver, Commonwealth of Virginia
Customer Service, International Customer Service Association
Brainbench Certifications in most computer areas
National Computer Science Academy Certifications in most computer areas
Computer Skills:
Operating Systems: Microsoft XP,
Windows VistaApplications: Word, Excel, PowerPoint,
Outlook, FrontPage, Publisher, Dreamweaver, Adobe PhotoshopInternet Use: Skill Soft study
program, research, emailProgramming languages: Visual Basic, HTML, JAVA
Database Applications: MySQL
Office Skills:
Record Keeping – manual and electronic
Time Management /Organization – scheduling
Office machines: Printers, copiers, faxes, shredders, postage meters
Interpersonal:
Elected
and served as President of Student Government Association
Developed
SGA MySpace and YouTube sites
Editor
of SGA newsletter “Old Ragtime News”
Participant
on student team developing Annual Report with Marketing Department
Trained
and served as Peer Mediator
Trained
and served as Student Ambassador
Student
Volunteer
Education:
2007-2009 Web Design Business Information Technology
Woodrow Wilson Center for Employment, Fishersville, VA
Major:
Web Developer/Web Design
Related Experience:
8/2006 – Present Owner/ Manager
Fine Designs & Creative Works, Stuarts Draft, VA
Website design –
some sites continuing to present:
http://wwrcstudents.tripod.com
http://beanad.tripod.com
http://WindySpringsFarm.tripod.com
http://The.BearCave.tripod.com
http://FineDesigns-CreativeWorks.tripod.com
Work History:
01/09 – 02/09 Resource Room Helper
Virginia Employment Commission, Fishersville, VA
Duties: I help people
file for unemployment, I help people look for jobs, I stock printer paper, I stock fax paper, I organize the VEC lobby, I
organize the resource room and make sure everything is stocked.
08/02 – 09/05 Scanner/Label Maker
Alcoa Home Exteriors, Stuarts Draft, VA
Duties: I scanned boxes of
vinyl product that came through the warehouse, I also entered the products into our database system, I was in charge of maintaining
our inventory in the computer, I swept an area of the warehouse, I also created labels that were used to put on the product
boxes.
04/04 – 04/07 Cashier/Shift Manager
Kangaroo Express, Staunton, Mint Springs, Charlottesville, VA
Duties:
Stock shelves, cash balancing, customer service, stock hot dogs and condiments, make sure employees were doing their assigned
duties, check in vendors, check in new products into the inventory, stock the cooler, sweep the floors, mop the floors, clean
bathrooms, sweep and mop bathrooms, stock paper towels and windshield washing liquid outside near the pumps.
Interests:
Furthering my education & skills, computers, reading, internet, HTML, writing poetry, song writing, traveling, learning
new things, newsletters, advancing my knowledge, hiking, biking in the mountains, vegetarianism, volunteering, & activism.
Organizations I Belong To:
To name a few, some of the organizations I belong to include, People For The Ethical Treatment of Animals, Human Rights
Campaign, National Organization of Women, Equality Virginia, Care2, Defenders of The Wildlife, & The Sierra Club.
Certifications:
• Flagging Certified, State of Virginia Department of Transportation Flagging Certification.
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