System Administrator Technician

www.ig-wilson.com

: You have User access.

SW:TOR

Some information has been omitted for obvious reasons, but available on request. Serious inquiries only please, I don't even want to wash my own car or mow my lawn, why would I want to do yours?

Ian Wilson

SKILLS:

I possess 13+ years of experience as an I.T. professional and have acquired extensive knowledge in various desktop and server software applications such as Exchange, SharePoint, MS SQL, and Windows server administration (AD, group policy, file/print administration). I am familiar with desktop and server hardware. I have experience in many scripting and programming languages and SQL queries. I have developed web applications using both LAMP and WISA. I have used VMware ESX and Hyper-V for server virtualization.

ACCOMPLISHMENTS:Developed, managed, and maintained a web application for the real time monitoring of about 5000 computers using C#, ASP.NET, PowerShell, and MS SQL which was used by all functional groups at all C3 facilities worldwideAdministered various server roles such as Active Directory, Group Policy, and file/print management across multiple sites and clients with different requirementsSetup and managed C3's SCCM servers (Microsoft System Center Configuration Manger)Used SCCM in conjunction with MDT/SCUP/WSUS for image and patch deploymentAdministrator for DeskAlerts at C3 which is the primary communication path between support staff to over four thousand agentsInstrumental in the successful startup of the C3 site in Twin Falls, ensuring all hardware and software were operational when the site went liveDeveloped, managed, and maintained the Dell Linux team website with a twelve week rolling stack rank for review purposes and maintained Linux troubleshooting documentationDesigned a series of queries against MS SQL and Oracle databases which would list all packages that RR Donnelley had paid duplicate postage for but were not required to pay the 3rd party carrier because of being late or misrouted packages saving the company thousands of dollars. This was used by all 28 facilities country-wideDeveloped, managed, and maintained the branch IT infrastructure website and documents for RR Donnelley LogisticsMoved all previous Microsoft Access programs used to query the SQL server to web based using ASPDesigned a menu system for the UNIX servers used to simplify routine but time consuming functions that users had to do on a regular basisRedesigned the local branch UNIX server webpages to add additional information and give the status of the servers for monitoring purposes which was adapted company-wide

PROFESSIONAL EXPERIENCE:Desktop Administrator/Application Development 1 - C3/CustomerContactChannels (Sep 2010-Present)Desktop Administrator from 2010-2013, promoted to Application Developer 2013Administration of Windows based applications of basic principles, theories, and conceptsAdministration of Microsoft Active Directory domain administration and supportUser desktop management with a working knowledge of system patch practices and imagingWorking knowledge of Microsoft Networking principles such as DNS, DHCP

Technical Support Technician - Dell (Sep 2006-Nov 2009)Provide an advanced level of diagnosing, troubleshooting and resolution for complex system related issues using Dell policies and procedures to determine a course of actionHardware support for desktops, laptops, and precision workstationsSoftware troubleshooting for Linux and Windows operating systems

System Administrator/Information Systems Supervisor - RR Donnelley Logistics (Jun 2000-Dec 2005)I.S. Supervisor from 2000-2002, promoted to System Administrator 2002-2005Administer systems at various levels (Database, Network, etc.) and assist in programming, system analysis, and data researchPerform all UNIX system administrationResponsible for assisting with facility startups, moves, and closuresPlan, develop, organize, implement, and direct the branch's computer and data processing functionsAssume the administrative authority, responsibility and accountability of directing the computer and data processing functions and programsOn-call 24/7 for enterprise support for 28 facilities across the United States

CERTIFICATIONS:MCSA (Microsoft Certified System Administrator)MCITP (Microsoft Certified IT Professional - Enterprise Support)MCDST (Microsoft Certified Desktop Support Technician)MCTS/MCP (Microsoft Certified Technology Specialist)CompTIA A +CompTIA Linux +

EDUCATION:California State University Stanislaus Bachelor of Arts: Spanish Minor: Computer Science

REFERENCES:

On Request

: SW:TOR : : : : :

:

© 2012 :

*********@**-******.***

© 2012 :

Contact this candidate