Project Manager Management

Confidential Applicant

Email: *********@********.***

Address: Confidential

City: Spring

State: TX

Zip: 77386

Country: USA

Phone: 202-***-****

Skill Level: Experienced

Salary Range: 75000

Primary Skills/Experience:

Technical Specialist

Educational Background:

Job History / Details:

Qualifications Summary

Accomplished technical professional with significant strengths in project management, data analysis, technical writing, training, development and technical support.

Professional Experience

Current Employer - 8/2011 to Present

IT Instructor/ eLearning Specialist

Rollout training team member for the firm on the Windows 7/Office 2010 rollout.

Support the local office of 400 with live training and tier two Help Desk software support.

Support the entire US firm of 4000 via the web with training and tier two Help Desk software support.

Resident Excel expert developing many automated solutions for users using macros and VBA.

Resident Word expert assisting office users in maximizing their time and efficiency in using Word and all the tools available in our environment.

Develop, write and deliver content on all software used by the firm.

LMS (Learning Management System University Site) team member.

Self Employed Contractor - Houston, TX 1/2007 to 8/2011

Trainer/Application Integrator

Developed custom training courseware as needed for clients.

Conducted many Project Management classes teach project fundamentals using MS Project.

Designed automated Excel and Word documents as needed by clients.

Worked with several clients integrating new software.

Conducted many train-the-trainer courses to get trainers up-to-speed on the Win7/Office 2010 environment.

Conducted advanced IT seminars on Windows 7/Office 2010.

Data analyst and IT support for several clients.

Vinson & Elkins - Houston, TX 7/2005 to 1/2007

Technical Specialist II

Supported local firm office with training and resolution of escalated Help Desk issues.

Resident Excel expert developing many automated solutions for users using macros and VBA.

Resident Word expert assisting office users in maximizing their time in using Word and all the tools available in our environment.

Developed and delivered content on all software used by the firm as needed.

Led rollout and training of new technology to Moscow office.

LIT Group, Inc. - Houston, TX 4/2004 to 7/2005

Project Manager

Litigation Project Case Manager for various law firms and corporate clients.

Performed technical data conversions, data queries/analysis, and project management functions.

Trained personnel regarding workflow processes and software operations.

Successfully managed case productions with more than 1 - million documents.

Fulbright & Jaworski, LLP - Houston, TX 12/2001 to 4/2004

Project Manager / Trainer

Managed litigation cases for the firm.

Document review manager for case teams.

Interacted extensively with each case team and insuring all project tasks were completed on time.

Trained case team members as needed on litigation software.

Excel data analysis go-to person.

Recognized for outstanding contributions and consistently completing projects ahead of schedule.

Enron (EES) - Houston, TX 10/2000 to 11/2001

Help Desk Analyst / Trainer

First tier of support for EES. Solving a full range of issues from network connectivity to MS Office issues.

Coordinated and delivered comprehensive training for users regarding various software packages.

Resident MS Office expert.

Education and Credentials

Louisiana State University, Baton Rouge, Louisiana (some course hours)

South University, Savannah, Georgia - Information Technology (some course hours)

Microsoft Authorized Instructor (a certification Microsoft no longer offers)

Microsoft Office Certification at the expert level

Technical Proficiencies

Expert in Word, Excel, PowerPoint, and Outlook. Also proficient in Abbey FineReader, Cisco phones, Citrix, Adobe Acrobat, Best Authority, Captivate, CaseMap, ChangePro, Concordance, DocX Tools, Heat, iManage (DeskSite, FileSite, WorkSite), LiveNote, Lotus Notes, MacPac, MS Project, Nuance eCopy, Remedy, Ringtail, SharePoint, TimeMap, UniversitySite, Visio, VM, WorkShare, Interaction and Windows (up through 7).

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