Project Manager Engineer
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Resume
Chad Amberg
Colorado Springs, CO 80923
****@**********.***
Summary of Qualifications
Application, Network and Server Engineering and Design
Security Engineering and Disaster Recovery Planning
Microsoft .NET Application Development, VB.net C#
TCPIP and Network Protocols
Microsoft Networking Since Windows NT 3.51 - 2008
IBM Lotus Domino Administration and Development
Microsoft Exchange Server 5.5, 2000, 2003
Microsoft Systems Management Server
Corporate Instant Messaging (LCS, Sametime, IM Manager)
Linux, SAMBA and Apache Administration
DHTML, JavaScript, and PHP Scripting Development
Oracle WebLogic
Professional Experience
Verizon Data Services, Verizon Business
Systems Consultant, Software Engineering Colorado Springs, Colorado September 2005 – Present
Responsible for the creation of fully engineered projects in the IT infrastructure in response to detailed business requirements and funding. Within a highly restrictive security environment produced a solution to allow Windows Mobile devices access to internal resources. This solution consisted of highly managed antivirus, firewall, and handheld encryption software. In addition a custom remote handheld management tool was designed and developed that had each handheld check in on regular intervals utilizing custom web services. This handheld application would be able to download and upload software and files to the device, install and update new software, display messages to end users, and perform other specialized tasks. All this was deployed to the handheld by the end user with a custom software application that connected directly to the handheld and installed the required security software prior to the user being able to synchronize with corporate resources. The IM Horizons project implemented secure corporate branded Instant Messaging (IM) using the Microsoft Live Communications Server (LCS) 2005 platform. LCS provided encrypted internal IM and a gateway to the AOL, Yahoo, and MSN instant messenger networks. The IM platform was supplemented with the Symantec IM Manager gateway system, which acted as an antivirus and antispyware system for IM communications. All IM traffic was scanned for both malware and links to malware hosted on websites. Custom software and ASP.Net interactive websites were developed in support of this project. A Covergence SIP translation gateway was implemented to enable chat sessions between the LCS environment and the Verizon Core group Sametime chat service. Developed multiple directory management solutions that included management of Active Directory and other LDAP directories using a customized directory access framework.
Silvertide Software / Compassion International
Contract System Administrator Colorado Springs, Colorado March 2005 – September 2005
Worked with Compassion International project members to plan, document, test, and implement a Windows 2003 Server and Exchange 2003 Server upgrade. With over 35 domains in multiple forests spread throughout the world, and with extremely varied network conditions, very challenging issues arose in areas such as Active Directory replication and corruption, Exchange mail routing, and other legacy problems. These issues prevented successful upgrades and had to be corrected or repaired to allow successful migrations. The documentation had to be thorough enough that unskilled workers in third world environments could follow and complete the given tasks with a minimum of support. While an overall migration plan was developed, each individual migration had to be analyzed for its own unique set of challenges, and then a specific step by step system was planned and executed.
Barclay Bank of North America / Juniper Bank
Manager, Server / PC Support Team Wilmington, Delaware October 2002 – December 2004
Rebuilt the server (60+ systems) and PC (500 systems) environments within the bank, a medium sized credit card provider. Everything from teamwork, to technical standards, to processes and procedures was reformed. Implemented procedures such as maintenance windows, capacity planning and control, disaster recovery planning, server build standards, workstation images, budget reduction, and SLA policies when dealing with customers. Brought together five technical resources to work as a capable team while striving to deliver top quality customer service. Managed and implemented such projects as an Exchange 5.5 to Exchange 2000 migration, Exchange 2000 to Exchange 2003 migration, Windows NT Domain to Active Directory, Windows 2003 domain controller upgrades, SAN implementation, anti-spam email gateways, Systems Management Server implementation and management, Windows XP desktop rollout planning and implementation, Sungard (offsite recovery) and building to building disaster planning recovery, and a server reallocation project. Member of the bank's Computer Security Incident Response Team to respond to, contain, and document any security incidents. Installed Linux based fax and PDF printers to quickly increase productivity at no cost to the business. Used capacity planning strategies to ensure that future growth in critical areas, such as file storage space, email capacity, and workstation management, were able to be met without downtime or strain, all while under strict budgetary requirements. Worked extremely closely with the Information Security team to both ensure proper systems security and also help create and implement new security policies.
Ajilon, LLC at JPMorganChase
Lotus Notes Developer, Project Manager Newark, Delaware January 2001 – October 2002
Responsible for Lotus Notes and Domino development projects for a leading global bank. Performed programming in Notes formula language, LotusScript, JavaScript, XML, XSL, and HTML. Assigned as Project Manager for all team projects and issues. Responsible for the re-design of several major Notes applications for web enablement with customers world-wide, including London, Hong Kong, Singapore, Geneva, and Frankfurt. Implemented the Agile Method software development strategy enabling the team to react quicker to changing customer requirements. Rebuilt one of the bank's primary financial tracking databases from the ground up into a new, easily supportable web based application. This database application allowed the business owners to control workflow based on business requirements rather than expensive application redesigns. Millions of dollars of bank transfer information was tracked monthly using this highly secure application utilizing digital signatures and workflow tracking.
Black Oak Computer Services
Senior Systems Engineer Newark, Delaware March 1997 – November 2000
Managed networking engineers in various customer projects. Consulted with customers about network integration strategies and then designed and implemented appropriate solutions. Lotus Notes and Domino implementation and administration for several companies. Designed, installed, and supported Microsoft BackOffice Server systems, including Exchange Server, SMS, Proxy Server, and MS SQL Server in clustered environments. Clients included Mercantile Bank Trust of Baltimore, DuPont Pharmaceuticals, The Herman/Turner Group, & Noramco (Johnson & Johnson). Performed work at every support level - Pre- and post-Sales engineering, systems design and pricing, product implementation and configuration, final documentation and follow-up support. Areas of concentration include Windows NT, intra-network design, Internet connectivity, and Lotus Domino installation, administration, and development. Designed an automated Lotus R5 upgrade migration tool for 1600 seats in thirty locations and implemented the Domino Server infrastructure for an E-Business initiative for Knoll Furniture. Also designed and re-installed the server farm at Mercantile Bank to improve availability, reliability, and ease of support, all with no end user downtime.
Delaware Air National Guard
SRA, Civilian Technician New Castle, Delaware April 1988 – November 1994
Full time technician, for computer, network, radio, and PBX telephone support in a Banyan Vines environment. Part time technician for Aircraft Avionics, Cryptography, Satellite Communications, and Air Traffic Control. World Wide qualified, Desert Shield/Desert Storm veteran. Held a secret security clearance.
Certifications
Certified Information Systems Security Professional (CISSP®)
Certified Ethical Hacker (CEH)
Microsoft Certified Systems Engineer since 1997 HP / Compaq Proliant Server Certified
Principal Lotus Professional Notes Administration IBM Professional Server Engineer
Principal Lotus Professional 4.x Development Tivoli Certified Solutions Expert
Cisco Certified Design Associate CompTIA Network+ and A+
Achievements
Developed and promoted WiSSH (http://www.wissh.com), a secure Windows remote access solution that utilizes SSH tunneling for remote desktop access to internal corporate network resources. (2004 – Present)
Partner member of Digital Labs, LLC, producing high quality software for network administrators. (2004 – Present)
Member of Infragard, Denver chapter
Runs several successful websites, one of which is dedicated to Lotus Notes administration and development issues, and Windows and Linux networking. (1999 – Present)
Author of the article "TCP/IP and Windows NT Networking," in Exploring Windows NT Magazine, Published by the Cobb Group. (May, 1998)
Author of the Article "Lotus Domino on Windows NT Server," in Windows NT Magazine, Published by Duke Communications, Inc. (September, 1998)
Author of the Article "Windows NT Logon Scripting," in Windows NT Administrator's Report, Published by Tech Republic. (March, 1999)
Education
Selected Computer Training Courses
Oracle WebLogic 11g System Administration
Microsoft SQL Server 2005 and Advanced Clustering
Microsoft Exchange Server 2003
Windows 2003 Administration and Support
Systems Management Server 2.0 and 2003
Linux Networking Services and Administration
Windows 2000 Advanced Training and Active Directory Training
Network Appliance Filer Basic, Advanced, and Cluster Training
Tivoli IT Director Installation and Administration
IBM Netfinity Server Installation and Configuration
Lotus Notes Application Development I, System Administration I & II, Domino Applications Administration, and Web Development
Cecil Community College
Elkton, Maryland
Computer Information Systems
University of Delaware
Newark, Delaware
Electrical Engineering Program
Keesler Technical Training Center
Biloxi, Mississippi
Avionics, Digital, and Analog Electronics Certificate
Honor Graduate and Student Leader
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