Quality Assurance Management

BHANU PRAKASH

********@***.*** 949-***-****

EDUCATION

The Paul Merage School of Business, University of California, Irvine 06/2013

Master of Business Administration, GPA 3.6

Don Beall Center for Innovation and Entrepreneurship, Marketing Club, Technology Club

Visvesvaraya Technological University, Karnataka, India 06/2007

Bachelor of Engineering, Computer Science, Top 10%

EXPERIENCE

06/2012 Present

Yahoo!, Sunnyvale, California

Product Manager Intern

Responsible for managing Hadoop/Big Data Infrastructure at Yahoo

Create a chargeback model for the entire Hadoop Grid at Yahoo

Collaborate with multiple teams to understand Hadoop/Big Data use-cases and update requirements

Winner of 24 hour Yahoo Intern Hackathon Event among interns from companies across Bay Area

06/2007 07/2011

NetApp, Bangalore, India

Technical Marketing Engineer, Product Management (11/2010 07/2011)

Responsible for business development, client relationship management, and product management for a $5B storage company

Managed client and partner relationship which involved analyzing product interdependency and sharing best practices

resulting in a successful deployment and integration towards cloud

Collaborated with Product Managers on evaluating specific details and brainstorming customer requirements to

produce an updated requirement document utilized by engineering team for development

Traveled globally to client sites to gather requirements and identified product gaps; gave feedback to the development

and engineering teams resulting in enhanced produce features

Successfully organized the first NetApp Developer Conference for various partners in Hong Kong

Reviewed and evaluated Cloud launch project with multiple partners, supervised team and delivered presentations,

created collaterals and conducted hands-on training for integration with NetApp products

Reduced support calls by 10% through analyzing customer defects and partnering with development team to provide

innovative solutions

Provided use-case examples to internal teams and acted as a bridge between customer feedback and requirements

Member Technical Staff, Quality Assurance (06/2007 11/2010)

Responsible to ensure software quality with track record in execution of software product life cycles

Executed projects through different project lifecycle phases including reviewing requirements, test planning,

scheduling, testing, automation, defect tracking and reporting to increase clients operational efficiency for storage

management by delivering multiple releases of storage management products

Demonstrated technical leadership, simultaneously executed multiple projects, mentored offshore members; promoted

within the first year

Analyzed product requirements, developed and implemented test scenarios, troubleshot issues, filed the maximum

number of defects (50%); 15% improvement in product quality

Implemented process improvement and technical ideas, designed team website, managed team lab; 20% improvement

in team productivity

Devised and developed new Automation Framework with limited resource; automated 40% of the test cases and

identified 25% of critical defects in a limited time using the tool; 50% reduction in man-hours

Interviewed and trained new employees on multiple products; achieved 10% reduction in operational time

Additional Information

Experience in hadoop/big data, storage, virtualization, networking and cloud computing

Work Excellence Awards; Top Rated Employee at NetApp

Techno Functional: C, Perl, Java, SQL; Unix, MS Office, HTML, User Interface Expert

26 Patent Incentive NIR award for showing innovation at work

Opinion award - a go-green solution, NetApp Future Award

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