Customer Service Company

Nour Bukhari Resume ****

Nour Mustafa BukhariE-Mail: ***********@****.********* Al-Rasheed, Amman, JordanMobile: +962786822222Home: +962788002255ObjectiveSeeking a job that will allow me to acquire knowledge and experience while at the sametime will enable me to use my strong educational background in the best possible wayfor achieving the company s goals.EducationBachelors degree in Accounting, June 2012Hashemite University, Zerqa, JordanCumulative GPA: 3.56 / 4.0Major GPA: 3.6 / 4.0Honors/Awards:Honors: Dean s List (4 semesters), Ranked as the 5th among 2012 classAwards: Won Crew member of the month award at McDonald s - March 2007.Pre Graduation experiences:Company: Umniah Telecom Company Part timeDesignation: Questionnaire Data AnalystDuration: November 2009 till January 2011 Responsibilities Collecting information from all relevant sources. Compiling, coding, categorizing, calculating, tabulating, auditing and verifying data Using computer and computer systems to set up functions, enter data and process information Identifying information by categorizing, estimating, recognizing differences or similarities Analyzing information and evaluating results to choose the best solution and solve problems Page 1 of 2 Company: McDonald s Part timeDesignation: Crew MemberDuration: August 2006 till to June 2007 Achievements Handled various operational functions Provided excellent customer service in a fast-paced environment Proved the ability to multitask, handled crowds of up to 200 people and resolved customer issues Achieved superior conflict resolution skills coming from dealing with unruly customers Maintained strong relationships with staff in order that orders were accurately and quickly delivered to customers. (teamwork/customer service quality) Accomplished high record of salesSkills Very good interpersonal and communication skills Organized and a long-term planner Self-motivated and self-learner The ability to work as a team member and under pressure Well acquainted with basic computer operations Efficient in handling the tasks under pressure Effective public speakerLanguage Skills: Arabic: Native English: Competent Russian: BasicPersonal InformationDate of birth: th June 1989Nationality: JordanianMarital status: SinglePersonal CharacteristicsPleasant personality, cheerful and hardworking.References:Available upon request. Page 2 of 2