Customer Service Assistant

Sherri Ann Delli Paoli

Email: *********@********.***

Address: *** ******* **

City: Belleville

State: NJ

Zip: 07109

Country: USA

Phone: 973-***-****

Skill Level: Experienced

Salary Range: 45,000

Primary Skills/Experience:

Customer Service, Assistant Dispatch

Educational Background:

Certificate in Transportation - ILM Burlington NJ

Job History / Details:

Best Transportation 2010 - 2012

Customer Service Rep

Patti Stuiso 973-***-****

Enter Delivery Orders

Track and Trace containers

Schedule container deliveries

Track driver to ensure on time deliveries

Update customers daily reports

Safeway Trucking, Elizabeth, NJ 07201 2002 - 2010

Dispatch Assistant

John Bittner 908-***-****

Schedule Pickup & Deliveries

Use of YMS for trailer tracking/movement

Communicate any problems to CSR/Shipper/Warehouse

Prepare & Update drivers manifests (includes driver miles)

Driver check in write up of any OSD issues

Daily reports to CSR for delivery information

Household Industrial, Kearny, NJ 070**-****-****

Office Assistant

Mary Suckiel 201-***-****

Arrange shipments with mills

Book shipments with carriers

Keep manual & computer logs

Update reports of booked/shipped loads

Design in house forms

Linden Bulk, Linden NJ 070**-****-****

Intermodal Dispatch Assistant

Ray Gratta 908-***-****

Check container availability daily

Enter orders for driver distribution

Handle all driver & customer calls

Set up dispatch board

Handle petty cash

Education

Certificate in Transportation (2011) - Institute of Logistical Management, Burlington NJ

Currently working on second certification in Transportation Management( 2013)

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