Project Manager Management

Gerard Young

Email: **********@********.***

Address: *** ****** ******

City: Haverhill

State: MA

Zip: 01830

Country: USA

Phone: 401-***-****

Skill Level: Senior

Salary Range: $140,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

GERARD M. YOUNG

184 Crosby Street Haverhill, Massachusetts 01830 401-***-**** **********@********.***

SENIOR IT EXECUTIVE CHIEF INFORMATION OFFICER

Results-focused executive leader with extensive experience driving the performance, profitability, and service delivery of

major business units and strategic IT operations supporting large, high profile organizations. Broadly skilled technologist

leverages a degree in MIS and an early career background in hands-on software engineering with a PhD in organization

and management to achieve strategic alignment of technical and business objectives. Talented change agent adept at

leading transformational business improvement initiatives with a particular ability to generate buy-in and consensus

among competing stakeholders. Areas of expertise:

Executive Leadership IT Operations Leadership IT Strategy & Planning Management Consulting

Business Turnarounds Change Leadership Strategic Improvement Process Engineering

New Business Development Revenue Growth International Business Expansion

Project & Program Management Client Relationship Management Stakeholder Engagement

Managerial Leadership Team Building Staff Development People Management

United States Air Force Veteran Fluent in Spanish

PROFESSIONAL EXPERIENCE

PUBLIC CONSULTING GROUP, Boston, Massachusetts 2010-2012

Chief Technology Officer

Headed a 150-member organization with complete P&L accountability for the performance and service delivery of seven

development centers across the US and internationally to provide data center and infrastructure support for the

consultancys education sector accounts. Leveraged deep expertise across a broad range of technologies as the go-to

technical resource and thought leader for the organizations most complex engagements. Advised key client stakeholders

through major implementations and two M&A periods.

Led the education practice to achieve landmark 45% growth over two years as champion of integrating cloud

computing, mobile, and iPad technologies into the education sector. Positioned practice to absorb dramatic growth

through focused IT process streamlining and cost reductions.

Played a leadership role in new business development and international expansion initiatives, delivering more than

$4M in sales, winning nine new European accounts, and contributing to the win of multimillion-dollar contracts with

Pennsylvania Medicaid and Massachusetts ITS43.

Spearheaded a critical stabilization of the internal technical environment, consulting closely with leadership in

identifying risks, recommending solutions, and overseeing execution of a strategic technology investment.

Recognized for outstanding leadership with selection as the Tech Exec Networks North American Government

Information Security Executive of the Year.

COMMONWEALTH OF MASSACHUSETTS, Boston, Massachusetts 2008-2010

Secretariat Chief Information Officer (SCIO)

Recruited to lead the strategic delivery of IT infrastructure and services supporting 37 state agencies. Directed a 29-

member team in the oversight of strategic IT planning, IT investment financing / budgeting, software development, and

end-user support.

Drove a variety of mission-critical IT improvement initiatives, overcoming significant resistance to change in a highly

entrenched government bureaucracy by developing change champions across diverse stakeholder groups and by

clearly and consistently communicating the benefits of change.

Successfully led and delivered such efforts as a sweeping data center consolidation, an IT benchmarking study with

Hackett Accenture, and a statewide Oracle contract renegotiation resulting in $50M in savings over five years.

As a core member of the Governors CIO Council, drafted the technical aspects and served as the statewide public

spokesperson for the groundbreaking 201 CMR 17.00 ID Theft legislation, a law that paved the way for numerous

similar laws across the nation.

Honored with the US Congressional Order of Merit and recognized as the Executive Alliance North American

Government Information Security Executive of the Year.

GERARD M. YOUNG Page 2 **********@********.***

ELECTRONIC DATA SYSTEMS (EDS), Farmington, Connecticut 2006-2008

Implementation Manager, Medicaid

Stepped in to turn around the performance of a major Medicaid implementation for the state of Connecticut. Led a 180-

member team and directed the efforts of an offshore software development operation with complete accountability for the

engagements delivery.

Achieved an on-time implementation, reversing a six-month schedule lag by rapidly identifying outstanding

deliverables, establishing an aggressive implementation plan, and by cementing clear expectations with the client for

determining project success.

Commended for returning this critical program to a profit position and for restoring client confidence and satisfaction.

MCI, Portland, Maine 2001-2005

Director of Strategic Business Initiatives

Full P&L accountability for a 100-member team supporting the Government Markets division with new business

development and account expansion objectives.

Catapulted the annual turnover in the state of New York 20% to $102M in just the first year in this role and continued

to develop MCIs New York market penetration by landing a $12M annual contract as the states switch vendor and by

securing approval for $56M local access and $10M point-to-point state contracts.

Contributed to the win of such major contracts as the $108M MyFlorida.Net network and the $74M EmpireNet

extension.

Won MCIs Outstanding Leadership Award for exceptional performance and sales achievement.

ADDITIONAL EXPERIENCE

ENVIRONMENTAL SYSTEMS PRODUCTS HOLDING Vice President of Strategy & Business Development

RENAISSANCE GOVERNMENT SOLUTIONS Vice President of the Eastern Region

ELECTRONIC DATA SYSTEMS (EDS) Assistant Vice President for Data Center & Network Operations, Director of

Cellular Billing Systems, Program Manager, Project Manager, Systems Manager

UNITED STATES AIR FORCE DoD Meritorious Service Medal, Senior NCO of the Year, Ten Outstanding Young

Americans Nominee, Twelve Outstanding Airmen of the Year, US Air Force Commendation Medal, NCO of the Year,

Outstanding Unit Award with Bronze Valor and two Oak Leaf Clusters, US Air Force Achievement Medal

EDUCATION

Doctor of Ministry (in progress)

Andover Newton Theological School, Newton, Massachusetts

Certificate of Advanced Graduate Studies (PhD) in Organization & Management

Capella University, Minneapolis, Minnesota

Master of Divinity

Gordon Conwell Theological Seminary, South Hamilton, Massachusetts

Bachelor of Science in Management Information Systems (magna cum laude)

Southern New Hampshire University, Manchester, New Hampshire

Associate of Applied Science in Aerospace Technology Certified Master Technician

Community College of the Air Force, Maxwell AFB

TRAINING

Advanced Management Program in Telecommunications Southern Methodist University

Routing & Networking New Hampshire Technical Institute

PROFESSIONAL AFFILIATIONS: Information Systems Audit & Control Association (ISACA); Institute of Electrical &

Electronics Engineers (IEEE), Computer Society; Academy of Management; Project Management Institute.

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