V.Fay Mays-Bester
Email: **********@********.***
Address: **** ********* *****
City: FT Washington
State: MD
Zip: 20744
Country: USA
Phone: 240-***-****
Skill Level: Management
Salary Range: $80,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Valencia Fay Mays- Bester
6913 Bitternut Court / Fort Washington, MD 20744
Email: **********@********.***
Cell: 240/601-7622
Home: 301/839-6526
CORE COMPETENCIES
Personnel / Human Resources - Developed personnel policies; conducted employee Grievance mediations; respond to EEOC complaints; developed assessments; Implemented staff performance evaluations and compensation programs. Conducted staff recruitments, orientation, hiring, and termination processes. Managed employee assistance programs (EAP); FMLA and Workers Compensation programs.
Managerial/ Administrative - Experienced in organizational development, agency reorganization experience; budget preparation, financial and programmatic reporting; and project management. Proven experience in leading and managing organizational change processes; reporting to governing Boards, customers and funding sources.
Education and Training - Administered workforce training programs; as well as skills training programs for youth /teens and adults with disabilities. Coordinated and conducted professional training institutes for staff; trained community Board of Directors. Developed training needs assessments; organized course content; developed course materials and evaluations. Experienced in achieving successful national accreditations.
Communications and Public Relations- successful coalition building; wrote/edited newsletters; designed brochures; annual reports. Planned national /local conferences and meetings. Coordinated special events; press conferences; write press releases. Possess excellent MS Office Computer Technology skills.
EDUCATION
SHRM Certificate, Essentials in Human Resources Management,2011
Certification of Leadership in Public Management, University of Maryland.
Masters of Public Administration (MPA),Atlanta University,Atlanta, GA.
Bachelors of Arts (B.A.) Political Science, Knoxville College, TN.
EMPLOYMENT HISTORY
Director of Program Operations - Anne Arundel Workforce Development Corporation (AAWDC), MD. Provide administrative oversight and management of multi-site workforce grant programs. Develop and implement policies and procedures; supervise managerial staff; provide leadership of annual strategic planning. Serve as performance compliance officer. Responsible for over $5 million in grant budgets. Also serve as the EEO Officer and ensure agency wide EEO compliance. ( February 2011 to February 2013 )
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Deputy Director of Educational Services - The Associates for Renewal in Education (ARE), Inc. Washington, DC. Served as head of education division of non-profit agency providing comprehensive social services programs. Responsible for oversight major Employment /Work programs for youth and adults; Child Development Associates (CDA) training; Special Needs Programs; Before and After-school care; the agency`s admission department. Supervised five Managers and responsible for over 35 professionals. Led agency through accreditations. Wrote successful grants that increased agency funding; managed a budget of over $2.8 million. (May, 2004 - May,2009)
Training and Technical Assistance Director - TransCen, Inc,Rockville,MD.- Coordinate the training and technical assistance for Region III, Community Rehab Professionals (CRPs) Training program for six states. Manage the University of Maryland`s federal, sub-grantee`s contract. Design and conduct training institutes; organize conferences; monitor benchmarks; serve as liaison to regional advisory Board. Compile reports to funder. Provide TA as needed to CRPs. (June, 2000 - April, 2004)
Vice President, Human Services, Davis Memorial Goodwill Industries (DMGI) - Provided leadership, oversight and supervision for all vocational training, employment and educational programs. Managed $1.5 million budget; four departments and staff of 30 professionals. Re-engineered to provide more efficient customer services and increased staff productivity. Developed policies and procedures. Directed agency through successful national and local membership certifications; prepared federal and local compliance reports; represented agency on local and national task forces. Expanded agency disability services focus by serving welfare customers. Secured the agency`s first Welfare/TANF contract from DC government. Provided management oversight of Personnel/ Human Resources Department; handled employee grievances; responded to EEOC charges. Assessed staff training needs; coordinated professional in-house training programs. Served as team leader on agency computerization project, which resulted in complete overall of MIS system. ( June, 1994 - Oct, 1999)
National Project Director, STEP-UP Program, National Association of Housing and Redevelopment Officials (NAHRO), Washington, DC. Served as team leader for federal technical assistance and education project that assisted public housing authorities to receive grants to develop revitalization projects; and organize residence empowerment teams. Developed a national advisory board; coordinated and designed trainings; developed written public relations materials. (Sept,1993- May,1994)
Deputy Director, Association for Community Based Education (ACBE), Washington, DC. Responsible for administration of national, non-profit membership organization. Duties included: staff supervision; progam development; oversight of agency clearinghouse. Edited monthly publication; monitored national grant and fellowship programs; prepared RFPs; coordinated review teams; and managed contracts. Planned and coordinated annual and regional conferences and trainings. Represented the agency at national, White House and congressional hearings. (April, 1991- Aug,1993)
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Executive Director, Southeast Vicariate Cluster,Inc. (SEVC), Washington, DC.
Served as chief executive officer of local, United Way, non-profit, education, employment training and advocacy agency. Responsible for daily fiscal and programmatic operation;staff supervision; and management of government and private contracts/grants. Conducted Board recruitment and training. Successfully reorganized and increased agency funding over four consecutive years. (Jan,1986 - April, 1991)
Special Projects Administrator- SEVC, Inc. Developed Council of Governments funded initiative; and several training efforts for youth and elderly. Recruited and trained volunteers; held press conferences; organized workshops; testified before city council. Responsible for successful funding reapplications. (Nov, 1984 - Jan, 1986)
Management and Training Consultant - MB Enterprises, Serve as Independent Consultant, Grant Reviewer, Proposal Writer to various government agencies and non-profit organizations. (1999 - 2001 )
Congressional Fellow - Congressional Black Caucus, Washington,DC . Served on sub-committee for labor and management relations. (Oct., 1983 - July,1984)
Management Analyst - US Department of Energy, Office of Hearings and Appeals
Evaluated and monitored private corporation claims against the DOE. (GS 9/11)
(Oct.,1980 - Sept, 1983)
Instructor - University of the District of Columbia (UDC). Served as adjunct faculty for Public Administration Management Department Fall, 1981; Spring, 1983; and 1988.
Affiliations/ Awards/ Community Service
* Volunteer, Court Appointed Special Advocate (CASA) Program
* Presiding Partner, R I S E Investment Club
* Founding Member, Secretary, Woodside Homeowners Association
* Member, Region III, Rehabilitation Continuing Education Program for
Community Rehabilitation Providers, University of Maryland (1996-99)
* Member, DC Depart. of Human Services, Citizens Advisory Panel (1998-00 )
* Chairperson, Washington Area Project for Youth At Risk ( 1996-1999 )
* Advocacy Institute -Ford Foundation Non-profit Agency Advisory Panel, 1999
* Fellow, The Advocacy Institute, Washington, DC, 1992
* Outstanding Volunteer Award,DC Substance Abuse Prevention Partners,1991
* Outstanding Women in America, 1988 and 1983
* Finalist, Walter Kaitz Management Program, 1988
* Member, Council of Governments, Family Planning Advisory Council,1986-90
* Distinguished Services Award, Congressional Black Caucus Foundation,1984
* Panelist: WETA Radio; WHMM TV 32 ; and WDCU Radio (various occasions).
REFERENCES AVAILABLE UPON REQUEST