Project Design

Bryce Johnson *****@***********.***

User Experience Architect, Interaction Designer & Business Analyst http://twitter.com/brycej

Work Experience Principal Areas of Practice

User Experience Designer for Microsoft SQL Server USER EXPERIENCE DESIGN: Interface &

interaction design; Contextual

April 2009 Present

enquiry & ethnography; Task analysis

I am currently working with the SQL Server User experience team with

and reporting; Defining actors &

my main focus being an Analysis Services product codenamed Gemini.

personae; User scenarios and use

Gemini is a Microsoft Office Excel add-on that allows information

cases; Wireframing in participatory

workers to do ad-hoc data analysis on massive amounts of data.

design workshops; Usability test

planning, recruiting and facilitation;

The design challenge is adapting complex data modeling concepts to a

Heuristic evaluation/expert review

familiar set of interaction patterns that information workers use daily in

REQUIREMENTS/DESIGN: Business

Excel.

requirements documentation (using

Use cases & UML); Domain modeling;

User Experience Designer for Microsoft Dynamics AX Rapid prototyping techniques; Group

July 2008 January 2009 Facilitation and brainstorming

techniques; Versed in Rational

As part of the Microsoft Dynamics User Experience Team, I endeavored

Unified Process and Agile SCRUM

to bring the user experience of the AX Enterprise Web Portal closer

together with that of the Windows Client while not discarding the best INFORMATION ARCHITECTURE:

features or interaction patterns from SharePoint and best-of-breed web Navigation design; Mental model

applications. exercises & affinity diagrams;

Controlled vocabularies &

I also worked on improving the product s Role Centers, a dashboard that taxonomies; Faceted classification &

provides simplified access to role-tailored views of data and business metadata schema design; Content

processes which give the users an appealing, easy-to-navigate window inventories; Search optimization &

into their work world. search log analysis

PROJECT MANAGEMENT: Project

I collaborated with program managers and developers to design the

planning; budgeting; resource

interfaces and interaction patterns for their features, working to move

scheduling; risk assessment; issue

the product closer to the ideas and goals of the Dynamics UX vision.

and change management

Director of User Experience Design at Navantis Inc. DEVELOPMENT & TESTING:

Development team leadership;

April 2005 July 2008

Accessible web development; testing

As the Director of User Experience Design for Navantis Inc., an award- strategies, plans and test cases

winning Microsoft Gold Partner in Toronto, ON, I designed and built core

web presences and internal software applications for corporations,

government and charities. Collaborating with architects and SMEs I was

actively involved with the creation of solution strategies that we

delivered to our clients. I communicated with clients and vendors to

ensure that projects progressed smoothly. My duties also included

interface and navigation layout, interaction design, information

architecture, usability and accessibility consulting, project management,

as well as the design and production of Content Management a nd

Knowledge Management systems, specifically Microsoft SharePoint.

Manager of Interface Development at Navantis Inc. Speaking Engagements

June 1999 April 2005

Throughout 2007 I organized

In my role as Manager of Interface Development I managed a team of

three BarCamp events in Toronto

developers by coordinating their schedules and ensuring that the

EnterpriseCampToronto,

projects they were assigned to were going well. I also mentored junior

BarCampTorontoTechWeek and

developers in the best practices that I have learned throughout my

InteractionCampToronto

career.

In September 2006 I co-

Front End Developer at Karo Inc. organized the 2006 CANUX

conference at the Banff Arts

June 1997 June 1999

Centre.

I came to Karo to help them transform the work of their graphic

http://www.canux2006.com/

designers into working websites for their clients. I also helped create

Windows-friendly templates for the branding material that Karo At the Information Highways

designed. Karo is the branding firm where I first learned about the Conference 2006 I co-presented

importance of defining and maintaining a corporate identity. with Carsten Knoch, The Cart

Before The Horse: Rapid

Adoption Strategies for

SharePoint Portal Server

Technical and Software Skills On June 28 2005, I gave a

presentation called Practical

Prototypes: High fidelity

FRONT END TECHNOLOGIES: (x)HTML; CSS; DOM; jQuery

prototypes in use at the

DESIGN SOFTWARE: Adobe Creative Suite; Microsoft Expression Studio

Usability Professional Association

and some CAD and 3D tools.

Conference - UPA 2005: Bridging

Cultures

MULTIMEDIA TOOLS & FORMATS: Windows Media, QuickTime and MP4

encoding expertise; AutoDesk Media Cleaner; Expression Media Encoder.

On June 14, 2000 I was invited by

The Art Directors Club of New

E-LEARNING AND OBSERVATION APPLICATIONS: Techsmith Morae;

York City to speak about my

Techsmith Camtasia; Adobe Captivate.

work for photographer Chris

PRODUCTIVITY APPLICATIONS: Microsoft Visio, Excel, Word, PowerPoint;

Buck at a seminar entitled

Microsoft Office SharePoint Server; Adobe Acrobat Pro.

"Collaboration of Design and

Photography on the Web".

Education, Certifications and Affiliations

Microsoft MCP Exam: Analyzing Requirements and Defining Solution

Architectures

Advanced Principles of Information Design, Usability Evaluation, and

Applied XML, University of Toronto, 1999-2001

Double Major Interactive Media and Photography, Ryerson

University

Selected Project Highlights Project work for:

CIBC Microsoft

Fairmont Hotels & Resorts

CIBC

PROJECT: "CIBC Today" CIBC Intranet Portal

Univerisity Health Network

DESCRIPTION: As a part of the Portal Team, I helped design a new

Puretracks

intranet platform for CIBC to consolidate and optimize corporate and

World Widelife Fund

divisional communications across the enterprise. 'CIBC Today' is the

Niagara Health System

homepage of the organization's intranet for over 40,000 employees.

Sympatico/MSN Canada

Usability testing was conducted by me so that lines of business would

Gluskin + Sheff & Associates

have input into the design of the corporate intranet. I also developed a

Four Seasons Hotels and Resorts

process for inventorying the over 110,000 unique URLs in existence on

Canadian Broadcasting

the CIBC intranet. Finally, my team and I were heavily involved in

Corporation

improving the intranet's search engine by creating taxonomies based on

Magna Entertainment Inc.

an employee's role and department. An extensive thesaurus wa s

Honda Canada

compiled to enhance the search engine's ability to return meaningful

Canadian National Institute Blind

results to a wide range of users.

Young & Rubican

Atomic Energy of Canada Ltd.

The Canadian National Institute for the Blind

Toshiba Canada Inc.

City of Hamilton

PROJECT: Online Digital Library for the Blind

City of Sudbury

DESCRIPTION: In 2004 we launched the CNIB Digital Library for the Blind. Hamilton Police Services

On that project I delivered an accessible user interfaced based on Ministry of Training, Colleges and

ethnographic studies with the CNIB s clients and iterative Usability Universities

testing of prototypes. This project has resulted in a completely accessible Scotiabank

web based library service which from its inception has won accolades Teknion

from library users.

Toronto Stock Exchange

In developing the eDelivery system for the CNIB Library for the Blind, Onex Corporation

Navantis faced a major challenge - to design a web based library service Barrick Gold Corporation

that was completely accessible to blind and visually impaired people; Aramark

one in which they could search for books and information easily and Acura Canada

effectively using a variety of access technologies. Navantis approached Ontario Power Generation

this challenge by applying user centred design. Blind and visually Canadian Olympic Commission

impaired consumers were interviewed and videotaped searching the Agfa

Internet. Their methods and preferences were documented and ChumCity

analyzed and every aspect of the system s design was grounded in the Hydro One

best practice identified through this process. This innovative and Labatt Brewing Company Ltd.

hitherto unique approach resulted in a completely accessible web based

Trade Settlement Inc.

library service which from its inception has won accolades from our

ATI Technologies

library users. Many proclaim eDelivery to be the most blind accessible

BMO Financial Group

website on the Internet today,

Manulife Financial

Barbara Freeze, Director, Systems & Operations, CNIB. McCarthy T trault

Merx

This project was selected as a winner in the sixth annual Microsoft

Molson Inc.

Certified Partner Awards in the Collaborative Solution of the Year

Bell Mobility

Category. The winner was selected from five worldwide finalists.

Oxford Properties

Spar Aerospace Limited

Town of Richmond Hill

World Health Organization

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