Customer Service Manager
Resume:
Lee Johnson
Email: *********@********.***
Address: *** * **. ***#****
City: Hayward
State: CA
Zip: 94541
Country: USA
Phone: 510-***-****
Skill Level: Entry
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Lee Johnson
561 A Street, A103, Hayward, CA 94541
******************@*****.***
OBJECTIVE
While working at my current place of employment I have learned great interpersonal skills which have become refined through the hiring, managing and training employees. I have a passion for communicating to others using my uncanny ability to be engaging and retain the interest of those who come in contact with my message.
CURRENT EMPLOYMENT
Chipotle Store Manager November 2010 to current
My responsibilities include hiring employees, sales reports, managing crew, food orders, inventory, day-to-day paper work, and outstanding customer service.
EDUCATION & PROFESSIONAL ACADEMIC EXPERIENCE
Laney Community College
Oakland, CA
Spring 05 - Fall06
Alcorn Sate University
Lorman, MS Graduation date: May 2010
Spring 07- Spring 10
B.A., Mass Communications, Broadcasting
SPECIAL KNOWLEDGE, ABILITIES, SKILLS
Experience in event planning, video conferencing, video production, fundraising, program scheduling (ASU TV-13), advertising (school news paper and radio station), press releases (Entergy). Computer skills include but are not limited to Word, Excel, Power Point, Photo Shop, Dream Works, Avid, Adobe and Final Cut Pro.
EXTRACURRICULAR ACTIVITIES/ ORGANIZATIONS
Baseball: Spring 05 - Spring 08
National Association of Black Journalist (NABJ)
Vice President: Fall 08 Spring 09
As Vice President I was accountable for scheduling meetings, contacting members, recruiting new members, and assisting the President with additional help when needed.
President: Fall09 Spring09
As President it was my duty to collect membership fees, revise rules and regulations when need be, conduct annual audit, act as liaison between school chapter and regional director, and other various tasks.
In the fall of 2009 I brought Alcorn State University together and held a Breast Cancer Awareness Walk.
National Broadcast Society (NBS)
HONORS/ AWARDS/ CERTIFICATES
I-9 certified
SevrSafe- Certification
Deans List Spring 08, Fall 08, Spring 09, Spring 10
Student of the Year- Mass Communications Department, Alcorn State 2010
Nominated for Student of the Year (entire college) Alcorn State 2010
Best Sports Piece 2010- ASU-TV13
Howard D. Collins Scholarship Award 2007 & 2008
EXPERIENCE/ INTERN
KNBR 680/1050 Summer 09 - Promotions department
Stringer for the Associated Press (AP) Basketball 2009-10 seasons
Complex Concoctions radio show- I hosted my own hour long radio show covering highlights of sports, music and current events
ESPN Time-Out-Coordinator- I worked with ESPN as a contractor when ESPNU came for sporting events
VOLUNTEER/ COMMUNITY SERVICE
Big Brother / Little Brother Program / Mississippi
My assignment included helping high school seniors to prepare for college
Mt. Eden Baseball
Volunteer pitching coach 2012
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