Manager Engineer

Cluj Napoca +40-723-******

DRAGOS MADARASAN

Romania ******@*********.***

Employment

Education

Technical expertise

Publications & Community

EMPLOYMENT

Customer Engineer Endava 2011 Present

Providing Level 3 support to Endava clients (Active Directory, Exchange, Citrix, Hyper-V, EVault)

Solving complex problems escalated from Level 1/Level 2 support

Windows Tools

Administrator Emerson Electric Co. 2011 2011

Provided Level 3 support for a Windows Server 2003 2008 R2 environment of 800 servers (20%

physical, 80% virtual)

Maintained a 50 server Citrix XenApp 4.5-6 infrastructure with 7 farms in the backend and 30+

published applications

Escalation path for any issues not resolvable by Service desk

Participated in on-call rotation schedule

IT Consultant oDesk 2010 2011

Worked as a freelance IT Consultant for customers in US, UK, Canada and South Africa

Involved in small-medium projects usually revolving around cloud computing and SaaS

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Done over 10 Google Apps projects, some involving integration with 3 party solutions

Moved a total of 70 users to Lync 2010 in 3 separate projects

Technical University of Cluj-

System Engineer Napoca 2009-2011

Consolidated number of servers from 4 to 3 and number of Active Directory forests from 2 to 1

Simplified management by consolidating on Windows Server 2008 R2 down from 3 OS (NetBSD,

Ubuntu, Server 2003)

Deployed System Center Configuration Manager 2007 to manage Software Deployment for 50

workstations and 30 laptops

Deployed SC Data Protection Manager 2010 to backup user files, network shares, SQL databases and

Active Directory state

Reduced the time to re-imagine 30 class computers from 2 days to 2 hours by leveraging Operating

System Deployment (Configuration Manager), PXE boot and multicast.

Developed a redundant network (2 DNS servers, 2 Domain Controllers).

Used Windows Server Update Services to patch the entire network

Deployed corporate antivirus with intranet updating and weekly reports

Used SQL 2008 (later 2008 R2 SP1) as backend for all services

EDUCATION

Cluj-Napoca Technical University of Cluj-Napoca 2012 2014

Master of Science, Telecommunications

Cluj-Napoca Technical University of Cluj-Napoca 2007 2011

Bachelor of Science, Computer Science

Volunteered as a member of the Microsoft Student Partners network

Held presentations on various IT topics. Average attendance 30+

Cluj-Napoca Babes-Bolyai University 2007 2010

Bachelor of Arts, Business Administration

TECHNICAL EXPERTISE

Accomplishments

Microsoft Certified Technology Specialist

Microsoft Certified IT Professional

Cisco Certified Network Associate

PUBLICATIONS & COMMUNITY

Personal blog http://dragos.madarasan.com/blog

Community moderator & speaker ITSpark community (http://itspark.ro)

Contact this candidate