Sales Manager
Resume:
Arthur Bruggisser
Email: *********@********.***
Address: ***** ** * ******
City: Pembroke Pines
State: FL
Zip: 33029
Country: USA
Phone: 954-***-****
Skill Level: Management
Salary Range: $55,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Arthur William Bruggisser
18750 N.W. 1st Street Home: 954-***-****
Pembroke Pines, FL 33029 E-mail: **********@***.***
CAREER SUMMARY
Motivated, proven performer in retail operations management and sales for multiple industries including communications, electronic store sales, department store buying and store management. Record setting sales leader skilled in coaching best practices and maximizing profits. Fast track career progression and a history of repeated awards. Committed to providing an atmosphere of exceptional employee morals and impeccable customer service. Areas of expertise include:
Sales * Merchandising * Profit and Loss Statements * Budgets * Inventory Control
Operations * Human Resources
PROFESSIONAL EXPERIENCE
SPRINT NEXTEL, Pembroke Pines, FL 2011 - Present
Retail Store Manager
* 2012-Ranked within the top 100 stores (rank is 52) out of 1,130 stores nationwide
SPRINT NEXTEL, Coral Springs, FL 2004 - 2011
Retail Store Manager
Responsibilities included:
* Develop a team approach to problem-solving, encourage personal development and growth for my employees, and lead by example. Responsible for ensuring that all employees are trained and up-to-date on the features and operation of all equipment and accessories offered by Sprint Nextel and demonstrate the ability to perform and teach all duties and functions of every employee.
* Achieve sales goals and service performance requirements through new customer sales, accessory sales, features, and providing excellent customer satisfaction. Manage the overall daily operations of a store including hiring, discipline, and scheduling of employees to ensure cost effective and quality store operations. Set the tone for store culture and environment to ensure success in all aspects of sales and customer service. Maintain inventories at adequate levels, promotes sales, and maintain the appearance of the store. Complete accounting and paperwork associated with cash receipts and prices and conducts physical inventories.
* 2007-Ranked top 10 out of 160 Retail Store Managers in the Southeast Division
* 2007-Ranked within the top 100 stores (rank is 86) out of 1,500 stores nationwide.
* 2008-Pinnacle Club Winner (top 103 Managers in Sprint Nextel Corporation Nationwide in performance to assigned yearly goals)
* 2010-Ranked within the top 100 stores (rank is 72) out of 1,130 stores nationwide
* 2011-Ranked within the top 100 stores (rank is 62) out of 1,130 stores nationwide
* Assigned acting District Manager reporting to the Area Director when my District Manager takes vacations during the year.
* Chosen by top management to be a Discovery Store (10 total Stores out of 1,130stores).
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PROFESSIONAL EXPERIENCE (Continued)
T-MOBILE, Ft. Lauderdale, FL 2003 - 2004
Retail Store Manager
Responsibilities included:
* Sales and organizational skills, and motivational tactics that have a direct impact on my team's results.
* Present our innovative products and services to various audiences, and have excellent decision-making and leadership skills.
* Involved in molding my sales team into top achievers and compete with your peers to become top sales leaders while maintaining and growing our existing customer base and managing churn.
* Following up on my sales team and own responsibility for the day- to-day functions in my retail store focused on achieving sales excellence by establishing work goals and proactive business standards.
* Following up to ensure that my sales team is trained and up-to-date on the features and operation of all equipment and accessories offered by our company.
* Hiring, scheduling, training, marketing, loss prevention, team leadership and keeping up to date with all local competitor services. Inside sales, outside events, and outbound marketing.
* Awards: Top Retail Sales Manager of the Year (2003) North Miami Region.
Monthly Awards during the period April 2003-April 2004 for exceeding sales quota.
DANIA DENTAL, Dania Beach, FL 1998 - 2002
Office Manager
Expanded Functions Dental Assistant under Arthur T. Bruggisser, D.D.S.
Responsibilities include:
* Manage office staff in daily responsibilities, patient service, training, budgets, marketing, payroll, accounts receivable, purchasing, hiring of dental staff, and budgets.
* Involved in computerizing the office and setting up a Dental Billing and Patient Software for patient charts and billing.
* Built practice from $0 to revenues of over $800,000 in 4 years.
SPRINT PCS, Miami, FL 1996 - 1998
Store Manager
Responsibilities included:
* Recruiting and training personnel for 5 retail stores in South Florida market for Grand Opening in July 1997.
* Plan and manage sales, personnel, inventory, budgets, training, and merchandising at the Prado store.
* Involved in marketing strategies with the District Office for the South Florida Stores.
* Trained other Retail Store Mangers and personnel on retail store operations and inventory control.
* Developed and promoted assistant store manager and lead sales people.
* Awards: Number 1 in sales over quota in 3rd and 4th quarters (1997) in the Southeast Region, Number 1 retail store sales over quota (143 %) for 1997 in the Southeast Region.
Number 1 in inventory shrinkage results in the South Florida District.
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EDUCATION
Bachelor of Science Degree, Florida State University
PROFFESSIONAL SKILLS
Software skills include Microsoft Word, Excel, Publisher, PowerPoint, and Internet.
Hardware knowledge includes installation and maintenance on all hardware on a desktop computer.
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