Project Manager Customer Service

Allen G Holman III

******@*****.***

Objective

To secure a challenging career with a company that shares my

passion for creativity, technology, and problem solving.

Experience2008-Present:

Senior Project Manager

Responsibilities:

-Creation of Business Requirements, Project Management, and Strategic planning

-Programming Team Leadership

-Vendor Management

-Design and Implementation of:

-Data Warehouse

-Affiliate Billing

-E-commerce Solutions

-System Monitoring(Nagios)

-Automation of (using Perl, MySQL, PHP, Javascript + JQuery):

-Partner Data integration

-Process flow

-Test Suite(Selenium)

-Code testing + Management(Subversion + Perl)

-Reporting

2000-2008:

Senior Manager, Software Deployment - 2006-2008

Responsibilities:

-Creation and Management of a team of Technical Analysts

-Proselytizing automation and software deployment to the organization

Senior Technical Analyst - 2004-2006

-Enterprise Security (Patch Deployment, Bugtraq, CERT)

-Software Deployment (Profile Maker, Kixtart)

-Created Software that Manages and Processes Large Amounts of Data

-Software and Patch Testing

-Enterprise Login Scripts (Kixtart)

-Automating Manual Processes using Perl, Apache and MySQL

Desktop Support - 2000-2004

-Technical Support (Including Executive/C-Level Support)

-Standard Image Creation (Ghost)

-Gave Software + Hardware Recommendations

2000-Present:

Webmaster

Responsibilities:

-Creation and Maintenance of website

-Server Maintenance and Security

-Content Creation

-Marketing + Monetization

1997-2000: (stores #581, #583)

Lead Technician

Responsibilities:

-Manager of Technicians

-Customer Service + Problem Resolution

-Computer Upgrades + Repair

-Facilitating Cross-store Partnerships

SkillsOperating Systems: Windows Vista/XP/2K/98/95, Linux

Programming Languages: Perl, PHP, Kixtart, JavaScript/AJAX, some C++

Other:

Patch Management (MS SUS, Profile Maker, Kixtart)

Security related to the deployment of software

Many cost reducing Open Source Solutions, Including:

-MySQL

-Apache

-Subversion

-Selenium

-Nagios

Google/Yahoo APIs

Creator of the following popular programs:

-Perl module Mail::Webmail::Gmail(Perl) - http://cpan.org

-Firefox extension Adsense Notifier(JavaScript, AJAX, XUL) - https://addons.mozilla.org

-Windows program Shutdown Monitor(C++) - http://code.mincus.com

Education1994-1998: Mainland Regional HS

Self study for the Computer Science AP exams, A and AB (score of 5/5 on each test)

Presented with a Computer Science honors medal

1998: Richard Stockton College

Computer Science Track

-Systems Analysis and Design

-Programming

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