Engineer Sales

S. Zachariah Sprackett

Phone: +1-613-***-****

Email: abqj6k@r.postjobfree.com

To secure roles as a Consultant to firms who will benefit from my

strengths. These strengths include 15 years professional experience,

domain knowledge and expertise in software development practices,

software architecture, product development, performance bench-marking,

software delivery models, training, developer relations, community

building and other organizational enhancements.

SkillsExperienced leader with a proven track record for building,

managing and motivating teams from operations to software

developers and sales engineersExperienced practitioner of DevOps workflows both from a

tooling and process perspectiveIn-depth Internet and networking expertise including Voice

over IP with knowledge of SIP, H323, TCP/IP routing, system

administration, web standards including HTML/XHTML/CSS,

security and wireless networkingSeasoned programmer with experience designing and developing

enterprise Internet applications leveraging IP and the World

Wide Web using C, C++, Perl, Python, PHP and C# in a Unix / Linux

or Windows environmentExperienceSugarCRM Inc. Director of Operations - 2011-CurrentBuilt out and managed the team responsible for the availability

of external facing corporate services, including our SaaS

environment Sugar On-Demand during a period of personnel

churnOversaw in-service ground up rebuild of network, hardware and

services using repeatable methodologies and processesProvided leadership to the Operations team through an

organizational shift by the business which saw Operations move

from engineering to financeImplemented best practices for monitoring, sorry-serving and

providing customer status that had not previously existed

within SugarSignificantly improved performance by building out a much

more reliable and performant environmentDesigned and implemented policies and procedures for

certifications including SSAE16 and ISO27001Took leadership responsibility for the Internal Applications

group during a period of uncertainty around the group improving

its perception by the organization as well as the quality of

product it delivers

Geeknet, Inc. Director of Network Operations - 2010-2011Designed and managed network infrastructure and security

systems for SourceForge, Slashdot, Freshmeat and ThinkgeekDirectly responsible for Network Operations and IT groupsCreated budgets for IT spending throughout the

organizationManaged policies and procedures for Sarbanes-Oxley

compliance and was active in the audit processSuccessfully brought on two new branch offices and moved

corporate headquarters from Mountain View, CA to Fairfax, VA

Sprackett Holdings, Ltd. Senior Consultant - 1999-2010Consulted to a number of clients in architecture and management

roles including Geeknet, Sourceforge Inc., Damage Studios,

Miso Mobile, Open Source Development Network and E-SmithDesigned and developed software based on Linux and WindowsManaged network infrastructure and participated in oncall

rotation for one of the top 100 visited sites on the

InternetAssisted customers in refining their sales process and

interfaced directly with their larger accountsDesigned and delivered mobile applications for both iPhone and

AndroidDeveloped interoperability solutions using C# and .Net

technology to interface with third party software including

Microsoft Office and ProjectCreated and rolled out a single sign on solution for a

large enterprise

Mitel Design Prime - Operating Systems - 2006-2008Managed and directed the day to day activities of a team of

senior developersDirectly responsible for the roadmap and maintenance of the Linux

platform used as the base for our entire applications

portfolioInvolved in the development of the NuPoint Messenger, Mitel

Application Suite, Teleworker, Mobile Extension, Advanced Web

Conferencing and Linux Call Server product linesResponsible for implementing and managing timelines as well as

instituting and documenting development policiesActed as primary liaison with other groups to ensure

expectations were set appropriately and then metSuccessfully designed, prototyped and managed the

implementation of highly available, technically complex

solutions for internal customers such as a geographically

distributed clustering suiteDemonstrated the ability to deliver product on time and on

budget while managing and reacting to changing requirements

Mitel Senior Sales Engineer - 2001-2004Recruited major accounts and carrier partnersSuccessfully presented solution portfolio to audiences with

varied levels of technical expertisePerformed business development throughout Asia Pacific region

to bring new localized business offices into serviceCoached and delivered sales and technical training seminars

for both internal and external audiencesWorked with customers and independent labs supporting field

trials and evaluationsActed as liaison to channel customer requirements through

product marketing and engineeringDeveloped custom software applications leveraging Mitel

technologies to meet customer demandsDemonstrated and deployed Voice over IP and data networking

solutionsServed on the Product Security Task Force

VA Linux Systems Senior Software Engineer - 2000-2001Lead software designer on open source VA Cluster Management

(VACM) projectManaged a team of software developersDeveloped embedded applications for low-level hardware

managementAuthored and presented white papers at major technical

conferences such as the Ottawa Linux Symposium and LinuxWorld

ExpoDesigned a highly available web server that was used to

serve content for the successful web telecast of a Victoria's

Secret fashion show

VA Linux Systems Senior Sales Engineer - 1999-2000Assisted Fortune 500 and government agencies in their decision

making processPresented solution portfolio to senior management teamsCreated and managed customer evaluation programsGrew North American sales 500% to a run rate of over 50

million dollars per quarterDelivered pre and post sales expertise in both product and

service domains

Corel Computer Corp Software Engineer - 1997-1999Assisted in port of Linux operating system to the ARM CPU based

NetWinderMaintained master distribution image as well as build toolsLead engineer on WebFront small business web based management

solutionPresented at various trade shows such as Linux Expo and ISP

ConFounding member of the NetWinder.org community development

portalHobbiesAmateur Photography, Mixed Martial Arts, Ice HockeyReferences

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