Customer Service Medical

.

xiomara

castanedaTo obtain a position as a Bilingual Medical Office Assistant within an organization that will utiliz

XIOMARA CASTANEDA

214-***-****(972)348-8031 9837 Walnut S209

Dallas, TX 75243 ********@*****.***

OBJECTIVE:

To obtain a position as a Bilingual Medical Office Assistant within an organization that will utilize excellent clinical and administrative skills as well as utilizing strong determination, creativity, compassion, optimism and outstanding work ethic.

EDUCATION:

PCI Health Training Center Graduate 3.7 GPA

Richardson, TX

Berkner High School Graduate

Richardson, TX

ADMINSTRATIVE:

Bilingual (Spanish) CPT Codes Medical Terminology

Insurance Claims HIPPA Data Entry

Medical Correspondence Basic Charting First Aid Certified

Vital Signs Customer Service ICD-9 Codes

Med soft Medical Ethics OSHA Regulations

Filing Medical Records Scheduling Appointments Phone Etiquette

Book Keeping Records Management Legal Concept

PROFESSIONAL SKILLS:

January 2004-2011 Catalog Representative JC Penney

Excellent Customer Service via phone

Processed incoming Catalog Phone orders

Received payments and closed till with accuracy

Stocker/pricing

Feburary2009-July2009 Lab Tech Assistant Avero Diagnostics

Customer service Urine and Specimen Processor

April2008-December 2008 Medical Office Assistant Grove Eye Clinic

All aspects of customer service

Routine Admit/Discharge

Verified Insurance

Received Patient co-payments

Pretest Patient

Out/Inbound Calls

February 2008-April 2008 Processing Coordinator Kids Care Therapy

Outbound calls

Admit Patient

Schedule Therapists Appointments

Verify Insurances

Filing Medical Records

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