Customer Service Technician
Resume:
TAYLOR ALGARD
Email: *********@********.***
Address: **** ***** ***
City: JACKSONVILLE BEACH
State: FL
Zip: 32250
Country: USA
Phone: 904-***-****
Skill Level: Entry
Salary Range: $4,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Taylor J Algard IV
Jacksonville Beach, FL 32250
********@*****.*** OR
*****************@*****.***
OBJECTIVE:
To obtain an entry level IT position were my education and customer service skills can be utilized
EDUCATION:
FastTrain, Jacksonville, FL Network Professional Program 2011 Graduate
TECHNICAL SKILLS:
Hardware: * Gateway, HP, Compaq, Dell
* Installation of computer peripherals
* Printers, scanners, digital cameras
* Multimedia readers * Installation of computer hardware motherboards, video cards, hard drives, sound cards, modems, and system memory
* PC setup and configuration
* Network cards, routers
Software: * MS Office XP 2007/ 2000 / 97
* MS Works
* Norton Internet Security, Antivirus, Firewall, Ghost, System Works * Firewall
* Adobe Photoshop 6.0
* AOL
Operating Systems: * MS Windows XP (Home & Professional) / 2000 / Millennium / 98 / 95 * DOS 6.22
* Linux/Unix
* MAC OS X
RELATED SKILLS:
Experienced in MS Word, Excel, Power Point, Adobe I have excellent customer service skills and great troubleshooting skills. I work well independently and as part of a team, I also retain and apply knowledge and training to the job quickly. I am able to take on extra job duties without being asked & always reliable.
EMPLOYMENT:
FieldSolutions, Jacksonville, FL 2011 - Present
Field Technician Tech # 51848
o Performed hardware /software installations and updates as needed
Computer Consulting, Jacksonville, FL 2010 - Present
Technician
o Responsible for managing various IT projects including; maintaining, analyzing, troubleshooting and repairing individual PC workstations and peripherals
o Performed software installations and updates
o Performed data backups and drives as needed
o Troubleshoot and resolve PC problems including; connectivity, security updates and implementation, basic email set up and new user training
o Set up, secure and maintain wireless networks
Contact this candidate