Customer Service Security
Resume:
Gregory Hayes
Email: *********@********.***
Address: **** ******** *** *** ***
City: Alexandria
State: VA
Zip: 22303
Country: USA
Phone: 703-***-****
Skill Level: Management
Salary Range: $50,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
GREGORY HAYES
6036 Richmond Highway Apt 215
Alexandria, Virginia 22303
Email: **********@*****.***
CLEARANCE LEVEL: active TS/SCI as of 7/29/2010 with CI Polygraph as of 7/1/2009
VETERAN STATUS: Retired, Army Veteran (1994)
OBJECTIVE:
Seeking employment with the right company in order to use my experience and skills to better the company in meet and exceeding its goals.
SUMMARY OF QUALIFICATIONS:
* Admirable experience in managing office administration work as a personnel security specialist
* Thorough knowledge of government security clearance processes and knowledgeable of Personnel Security rules, regulations, and Executive Orders 13142, 11652 and 12958
* Highly skilled and knowledgeable in managing a variety of key complex deadline driven assignments
* Ability to multi-task and prioritize within a rapidly changing environment according to DoD regulations
* Possess strong customer service and time management skills
* Possess excellent oral and written communication skills
* Ability to work effectively with personnel at all levels within an organization
PROFESSIONAL EXPERIENCE:
05/2005 - 09/2012, DEFENSE INTELLIGENCE AGENY (DIA) / L3 STRATIS
PERSONNEL SECURITY SPECIALIST & RECORDS MANAGEMENT (CONTRACTOR)
* Responsible for maintaining the integrity and protection of highly sensitive information and programs under the security cognizance of Defense Intelligence Agency
* Develop, implement, and monitor a variety of aspects of one or more of the following security programs including SAP, Polygraph, SCI, OPSEC, or Anti-Terrorism for DIA
* Provide customer service to personnel requesting security clearance status.
* Process new nominations packets for new DIA employees
* Update DIA employees Single Scope Background Investigations and Periodic Reinvestigation into spreadsheets, EZHR and PS3 database to ensure the completion and accuracy of personnel security file maintenance.
* Review the integrity of security files and assign them to case workers.
* Ensure personnel possessing unclear escort requirement access are in line of sight at all times and are not left unmonitored in an unattended office
* Purge and archive security files for termination and retirement of DIA employees. Receives telephone calls and greets visitors to the office. Manages receipts of security documents submitted. Conducts fingerprinting procedures
11/1997 - 05/2005, UNITED STATES ARMY / KEI PEARSON INC
SENIOR DOCUMENT REVIEW ANALYST/DECLASSIFICATION (CONTRACTOR)
* Served as team leader to eleven document review analyst by training them on policies and procedures for classification and declassification of records
* Analyzed and reviewed Department of Army permanent historical records
* Reviewed various written documents, microfilm, video and audio tapes for declassification policies and procedures
* Serve at the Army Declassification Facility as a Senior Document Review Specialist with responsibility to analyze and review Department of the Army permanent historical records due for declassification under the provisions and guidelines of Executive Order (E.O.) 12958, Classified National Security Information, E.O. 13142, E.O. 11652, Public Law 105-261 (Restricted Data/Formerly Restricted Data), Kyle/Lott Amendments and E.O. 13110 NAZI War Criminal Records Review. Ensure Army security interests and those of other government agencies are correctly identified and, as required, protected. Conduct reviews of various media to include written documents, microfilm, video, and audiotapes. Make classification and declassification recommendations utilizing knowledge and experience of Classification and Declassification Policy, Department of the Army (DOD) Information Security Standards, the Freedom of Information and Privacy Acts, Joint and Army Staff functions Organization and other Executive Department resources. Identify other agency equities and refer as required. Ensure that policies and procedures of the Army Declassification Facility and the Senior Army Declassifications are implemented to standard. Maintain a thorough knowledge of all applicable regulations, policies, directives, and laws that impact on declassification operations. Train newly assigned personnel on the declassification procedures
11/1994 - 11/1997, DEPARTMENT OF NAVY / CACI INTERNATIONAL
CASE FILE ANALYST (CONTRACTOR)
* Filed, retrieved and photocopied declassified litigation materials
* Prepared photocopies and assembled binders for trial support
* Ensured all records entered into Paradox database were complete and accurate
03/1990 - 06/1994, UNITED STATES ARMY
INSTRUCTOR NON-COMMISSIONED OFFICER
* Managed and maintained a $2.7 million budget for computer equipment
* Planned and coordinated shipment of computer equipment
* Trained over 500 service members on how to install and update software packages on computer systems.
* Advised service members of any personnel related matters
03/1987 - 02/1990, UNITED STATES ARMY
SENIOR DATA ANALYST AND CHIEF TEST OFFICER
* Reviewed and processed over 8,000 soldiers Standard Installation and Division Personnel Recording System (SIDPERS) personnel tractions
* Trained and assisted units on one delta, one alpha and one uniform database
* Coordinated maintenance and repairs of the Tactical Army Combat Service Support Computer System (TACCS)
* Provided administrative support to approximately 28,000 service members and their family members
SKILLS:
40 wpm Microsoft Outlook JPAS / JCAVS PS3
Microsoft Word Microsoft PowerPoint DCII A+ Certification
Microsoft Access Lotus Notes Scattered Castles Declassification
Microsoft Excel Internet / Intranet EZHR Leadership
EDUCATION:
12/1999, A+ Certification, Certification of Achievement
03/1999, Department of Energy Historical Records Reviewer
12/1998, KEI Advanced Training Center MSCE
12/1998, Initial Declassification Procedures Training
Fall 1993, Enlisted Distribution Assignment Systems (EDAS)
Fall 1993, Total Officer Personnel Management Information Systems (TOPMIS)
Fall 1990, Instructor Training
Fall 1986, Leadership Development Training
Fall 1986, Army Pre-commission Course
Fall 1982, Personnel Management Training Specialist
Fall 1977, Personnel Records Management Specialist
REFERENCES UPON REQUEST
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