Customer Service Data Entry

Safiya Kanji

** ******* ***** *** 905-***-****

Markham, ON. L3S 4H9 Cell 647-***-****

***********@*******.***

January 16, 2013

Human Resources Toronto

Sub: Admin Assistant /Accounting Clerk

Dear General Manager

I was very interested to see your opening an Admin Assistant / Accounting Clerk position. on the Jobs Bank website. And I am writing with great enthusiasm regarding the above mentioned position.

I have professional experience with Data Entry /Customer Service. Help to Login and provided new Pass word and Activated Card. Answer their Question. Pending Parking Application Issued to Authorized and then issued for IPass and Tags and mailed to Customer same day.

I have 4 months of professional experience with MTFX foreign Exchange. For an Administrative/Accounting clerk. Prepared wire Client and beneficiary address And beneficiary bank account number and address Data Entry Accuracy. Compliance incoming bill payment, Wire and MBB confirmation send out every 2 hrs. Responsible for accounts receivables and payables, invoices Bill payment LCB, EFT deposit and Account receivable Account payable processing input and daily basis cheque reports. All documents data entry scanned e/doc and Complete filled in system and end of day report to Manager.

I have 7 years of professional experience with AIG Life Assurance as a New Business Associate, New Application & Medical reports on a daily basis Data Entry completed reports to the underwriters using work management.

I have 4+ years’ experience as a Records Imaging Technician with NN Life and Transamerica Life. I was responsible for Verification on-line over 100 client Application & medical reports on a daily basis. I retrieved and printed medical reports, from websites such as Hooper Holmes / Quest Exam, Dynacare, MVR Para Labs, Inspection Reports, Medisys, and APS reports Scan, and index sent completed reports to the underwriters. Fax few document to Broker, Manage incoming call, performed data entry to process invoices, & receipts, sorted, distributed internal and external mail, and prepared outgoing mail and distributed to various departments. Receive and verify invoices and requisitions for goods and services Verify that transactions comply with financial policies and procedures. Contact Customer & broker for medical Reports. Prepare batches of invoices for data entry Proves backup reports for data entry Record cheques, preparing cheques for approval Maintain list of account payable Inputting Accounts Payable Invoice Maintain updated vendor files and file numbers Matching, invoices and purchase orders and verifying accuracy of prices I also have experience in receiving and preparing orders for currency cash, preparing and verifying cash bags/parcels, as well as confirming incoming parcels processed by Main Supply Clerks. Finally, I have dealt with all incoming currency with foreign and Canadian vault holdings to ensure balancing/ reconciliation process is achieved.

As you will see from my resume I am well organized and comfortable working in a multi-tasking environment. I have excellent interpersonal, communication and customer service skills. Knowledge of Multi- line switchboard service. I have experience working with agents, customers, administrative support teams and underwriters. I am a fast learner that is self-motivated to learn and grow.

I believe I can make a valuable contribution to your team. I look forward to the opportunity of meeting you at a mutually convenient time to discuss my qualifications further.

Thank you for your time and consideration.

Sincerely yours,

Safiya Kanji

Safiya Kanji

30 Clifton Court Res 905-***-****

Markham, ON. L3S 4H9 Cell 647-***-****

***********@*******.***

CAREER OBJECTIVE: Admin Assistant / Accounting Clerk

HIGHLIGHTS OF QUALIFICATIONS:Administrative Assistant with over 11 years experience in a variety of office settings, Proficient in Windows XP Word, Excel Power point and Outlook, General ArtsVery dependable and thorough in fast-paced environmentsManage efficiently in a multi-tasked environment and ensure deadlines are metExcellent communication and customer service skills Work well independently while contributing as a strong team memberBasic bookkeeping 1 and 2 Accpac G/L, A/P, A/R, IC/OE, VER 6.0Fluent in : English, Urdu, Hindi, Gujrati, Katchi, Bengali and Punjabi

PROFESSIONAL WORK EXPERIENCE

Data Entry /Customer Service Jan 2013

Precise Park Link Inc Answer various questions and provide guest with directions and other venue information as needed Provide parking instruction Answer various questions about issue IPass and Tags and mailed and check invoice for customers send invoice by email.Help to Login and provided new Pass word and Activated Card. Answer their Question.Pending Parking Application Issue to Authorized and then issue IPass and Tags and mailed to Customer same day.

Administrative/ Accounting Clerk & Customer Service June to Oct. 2012

MTFX foreign Exchange Toronto ON Prepared wire Client and beneficiary address and beneficiary bank account number and address. Responsible Account payable and receivable processing input and daily basis cheque reports. Invoices Bill payment LCB, EFT deposit and Account receivable Account payable processing input and daily basis cheque reports. Scanned all documents data entry e/doc and Maintains files in data system. Compliance incoming bill payment, Wire and MBB confirmation send out emailed every 2 hrs.

Achievement: Prepared how to do wire in detailed so newcomer can do very easily.

New Business Associate /Claims Representative 2004-2011

AIG Life Assurance Company, Toronto ON Reviewed over 100 client New Application & Medical reports on a daily basis Data Entry Handled confidential information with diplomacy and tact Retrieved and printed medical reports, from websites such as Hooper Holmes / Quest Exam, Dynacare, MVR Para Labs and Inspection Reports and Medisys, and APS reports Contact Customer & broker for medical Reports Verified documentation and sent completed reports to the underwriters using work management, Winrisk or Fotris document management system applications/Claims Data entry & Customer Service Receive up to 75 cheques on a daily basis; created a report to distribute to the accountantPrepared, scanned and data entry documents to the correct file with policy number and ensured unknown documents for investigation.

Achievement: Prepared how to do work Manage age so underwriter can see easily.

Safiya Kanji 905-***-**** Page-2

Operation Administration Clerk 2003-2004

AEGON Canada Inc. Toronto ON Sorted, distributed internal and external incoming mailReceiving new Applications perform quality checks Performing the scanning and indexing of client information and sent completed reports to the underwriters using work management,Performing the indexing function of new applications Sending faxes and sorting and distributing inbound faxes Sorting and prepare outbound mail to clients Preparing daily files for the Medical reports on a daily basisRetrieved and printed medical reports, from websites

Records Imaging Operations Clerk 2000- 2003

Transamerica Life Insurance of Canada (merged with AEGON Canada Inc. Toronto ON)Open Mail, date stamp, Sorted, distributed internal and external incoming mail Photocopy and scan documents, indexing, filling & faxes Prepared outgoing mail and distributed to various departments Set up and maintained a hard copy and electronic filing systems. Processed all outgoing mail through the postage machine and ensure proper correct postage is used for shipments. Monitor office supplies and order as neededPerformed a variety of clerical duties and tasks of high complexity.

Achievement: Prepared how to do Scanned and Indexing so any body can do it.

Records Imaging Technician 1999 - 2000

NN Life Insurance of Canada, Toronto ON Sorted, distributed internal and external incoming mail Prepared outgoing mail and distributed to various departments All the application/ Claims and medical Report scanned and index.Monitor office supplies and order as neededPerformed a variety of clerical duties and tasks of high complexity

VOLUNTRAY

Social welfare Board Toronto

Social worker Assistant Helping in our community Mosque

EDUCATION AND PROFESSIONAL DEVELOPMENT

Business Administration Accounting Diploma 1989

Commercial Business School, Toronto, ON

Microcomputer Business Applications Diploma 1997

Academy of Learning, Toronto, ON

First Aid and CPR certificate

Red Cross, Toronto, ON

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